I need help removing the think point virus off my laptop.
I realized something was wrong because nothing on my computer was working.
I have no access to internet regardless of the browser that I used. (google chrome, Internet Explorer & Safari)
My volume is down and it says that I don't have to change it.
I don't have access to change anything as of now.
I downloaded Malwarebytes Anti Malware and it scanned and it found only 1 infected item.
I deleted it, restarted and nothing had been fixed.
When I go to the "Notification Area Icons" it shows all my Icons and all of them are disabled.
When I try to change it, once again it states I don't have the authority to do that.
Can anyone help me?
I realized something was wrong because nothing on my computer was working.
I have no access to internet regardless of the browser that I used. (google chrome, Internet Explorer & Safari)
My volume is down and it says that I don't have to change it.
I don't have access to change anything as of now.
I downloaded Malwarebytes Anti Malware and it scanned and it found only 1 infected item.
I deleted it, restarted and nothing had been fixed.
When I go to the "Notification Area Icons" it shows all my Icons and all of them are disabled.
When I try to change it, once again it states I don't have the authority to do that.
Can anyone help me?