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Computer Infected Not Sure what it is

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Hiya! Your logs appear to be clean. If there are no more issues, then we shall clean up!

Clean up System Restore

Now, to get you off to a clean start, we will be creating a new Restore Point, then clearing the old ones to make sure you do not get reinfected, in case you need to "restore back."
  • Select Start > All Programs > Accessories > System tools > System Restore.
  • On the dialogue box that appears select Create a Restore Point
  • Click NEXT
  • Enter a name e.g. Clean
  • Click CREATE

You now have a clean restore point, to get rid of the bad ones:
  • Select Start > All Programs > Accessories > System tools > Disk Cleanup.
  • In the Drop down box that appears select your main drive e.g. C
  • Click OK
  • The System will do some calculation and the display a dialogue box with TABS
  • Select the More Options Tab.
  • At the bottom will be a system restore box with a CLEANUP button click this
  • Accept the Warning and select OK again, the program will close and you are done


Run OTC to remove our tools

To remove all of the tools we used and the files and folders they created, please do the following:
Please download OTC.exe by OldTimer:
  • Save it to your Desktop.
  • Double click OTC.exe.
  • Click the CleanUp! button.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes.

Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

Purge old temporary files

Please download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start
    button to begin the process. Depending on how often you clean temp
    files, execution time should be anywhere from a few seconds to a minute
    or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


Security Check

Please download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


Tell me in your next reply, if you have completed these tasks:
  • Cleaned System Restore
  • Ran OTC
  • Ran TFC
  • Ran Security Check

Also, let me know how your computer is running, and don't forget to post the contents of the Security Check log.

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Still with us?

descriptionComputer Infected Not Sure what it is - Page 3 EmptyRe: Computer Infected Not Sure what it is

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Hi,

I am very sorry. Had a problem getting back onto this site. I did all of the above. So here is the log

Results of screen317's Security Check version 0.99.5
Windows 7 (UAC is disabled!)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
AVG Free 9.0
ESET Online Scanner v3
WMI entry may not exist for antivirus; attempting automatic update.
AVG9 successfully updated!
```````````````````````````````
Anti-malware/Other Utilities Check:

Ad-Aware
Malwarebytes' Anti-Malware
CCleaner
Eusing Free Registry Cleaner
Auslogics Registry Cleaner
Java(TM) 6 Update 22
Java(TM) 6 Update 16
Java(TM) 6 Update 17
Out of date Java installed!
Adobe Flash Player 10.1.82.76
Adobe Reader 9.3
Adobe Reader 9.1 MUI
Out of date Adobe Reader installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Ad-Aware AAWService.exe
Ad-Aware AAWTray.exe
Spybot Teatimer.exe is disabled!
AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgemc.exe
````````````````````````````````
DNS Vulnerability Check:

GREAT! (Not vulnerable to DNS cache poisoning)

``````````End of Log````````````

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Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

Software recommendations

Firewall

  • Tallemu Online Armor: the free version is just as good as the premium. I have linked you to the free version.
  • Comodo Firewall: the free version is just as good as the premium. I have linked you to the free version. The optional security suite enhances the firewall by 40% increase. If you would like to install the suite that includes antivirus, then remove your old antivirus first.
  • PC Tools Firewall Plus: free and excellent firewall.


AntiSpyware

  • SpywareBlaster
    SpywareBlaster is a program that prevents spyware from installing on your computer. A tutorial on using SpywareBlaster may be found here.
  • Spybot - Search & Destroy.
    Spybot - Search & Destroy is a spyware and adware removal program. It also has realtime protection, TeaTimer to help safeguard your computer against spyware. (The link for Spybot - Search & Destroy contains a tutorial that will help you download, install, and begin using Spybot).


NOTE: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

Resident Protection help
A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

Securing your computer

  • Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • hpHosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.


Please consider using an alternate browser
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

If you are interested:

  • Firefox may be downloaded from here: http://www.getfirefox.com
  • Opera is available here: http://www.opera.com/download/


See this page for more info about malware and prevention.

Thank you for choosing GeekPolice. Please see this page if you would like to leave feedback or contribute to our site. Do you have any more questions?

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Thanks very much. I do have windows firewall so do I need to also put on another firewall? If I use a different firewall should I then turn off windows firewall?

Also am having a small problem and ran all anti-spyware and only gmer found a problem which I am posting below. Is it a problem and if so how do I fix it?

GMER 1.0.15.15477 - http://www.gmer.net
Rootkit scan 2010-10-25 12:38:23
Windows 6.1.7600
Running: gmer.exe


---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\services\Tcpip\Parameters\Interfaces\{7B1BDBB9-CA66-4A0A-BAF2-CAC9E292D1DB}@LeaseObtainedTime 1288027595
Reg HKLM\SYSTEM\CurrentControlSet\services\Tcpip\Parameters\Interfaces\{7B1BDBB9-CA66-4A0A-BAF2-CAC9E292D1DB}@T1 1288027649
Reg HKLM\SYSTEM\CurrentControlSet\services\Tcpip\Parameters\Interfaces\{7B1BDBB9-CA66-4A0A-BAF2-CAC9E292D1DB}@T2 1288027694
Reg HKLM\SYSTEM\CurrentControlSet\services\Tcpip\Parameters\Interfaces\{7B1BDBB9-CA66-4A0A-BAF2-CAC9E292D1DB}@LeaseTerminatesTime 1288027715

---- EOF - GMER 1.0.15 ----

thanks

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That is no problem. Looks safe.

Not everything GMER finds (luckily) is bad. 😉

Also, choosing a different firewall from the list will be better, because Windows Firewall is a bit lacking, it seems. A third party firewall will be stronger.

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