Hello
We have been playing Zoo Tycoon complete Collection on this computer without any problems. Recently a virus affected this computer (antivirus soft) and I loaded Malware bytes Anti Malware which removed the virus from this computer. Since that time I have not been able to load Zoo Tycoon disc 1 to play. Here is what the game is doing: I have uninstalled then reinstalled disc 1 on the computer (both with the disc and add and remove feature on the computer). After download is complete I select play game, the microsoft game studios and blue fame games will play thru there parts then will show its will show the game is loading for about a second, then the screen will go blank and then return to my windows view (the view I see after computer bootup). I have tried several things to solve this problem, ie disc defragmation and cleanup, checked drivers and directx and several other suggestions that I have found online. I have read that disabling antivirus software may allow the game to play, I have AVG 9.0 and zoo tycoon ran with AVG was active on the computer. Do you have any other suggestions that I can try to resolve this problem? I have played other games on this computer after I removed the virus without any problems.
Hope you can help me out with this problem
thanks
Jim
We have been playing Zoo Tycoon complete Collection on this computer without any problems. Recently a virus affected this computer (antivirus soft) and I loaded Malware bytes Anti Malware which removed the virus from this computer. Since that time I have not been able to load Zoo Tycoon disc 1 to play. Here is what the game is doing: I have uninstalled then reinstalled disc 1 on the computer (both with the disc and add and remove feature on the computer). After download is complete I select play game, the microsoft game studios and blue fame games will play thru there parts then will show its will show the game is loading for about a second, then the screen will go blank and then return to my windows view (the view I see after computer bootup). I have tried several things to solve this problem, ie disc defragmation and cleanup, checked drivers and directx and several other suggestions that I have found online. I have read that disabling antivirus software may allow the game to play, I have AVG 9.0 and zoo tycoon ran with AVG was active on the computer. Do you have any other suggestions that I can try to resolve this problem? I have played other games on this computer after I removed the virus without any problems.
Hope you can help me out with this problem
thanks
Jim