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AV Security Suite - have followed removal guide but cannot remove it

2 posters

descriptionAV Security Suite - have followed removal guide but cannot remove it - Page 2 EmptyRe: AV Security Suite - have followed removal guide but cannot remove it

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Hello.

  1. Close any open browsers.
  2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  3. Open notepad and copy/paste the text in the quotebox below into it:

    Code:


    DDS::
    uInternet Settings,ProxyServer = http=127.0.0.1:6522
    uInternet Settings,ProxyOverride =

  4. Save this as CFScript.txt, in the same location as ComboFix.exe

    AV Security Suite - have followed removal guide but cannot remove it - Page 2 Cfscriptb4i

  5. Referring to the picture above, drag CFScript into ComboFix.exe
  6. When finished, it shall produce a log for you at C:\ComboFix.txt
  7. Please post the contents of the log in your next reply.

descriptionAV Security Suite - have followed removal guide but cannot remove it - Page 2 EmptyRe: AV Security Suite - have followed removal guide but cannot remove it

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ComboFix 10-08-16.01 - Dan Chambliss 08/16/2010 16:52:07.7.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3032.1634 [GMT -5:00]
Running from: c:\users\Dan Chambliss\Desktop\ComboFix.exe
Command switches used :: c:\users\Dan Chambliss\Desktop\CFScript.txt
SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((( Files Created from 2010-07-16 to 2010-08-16 )))))))))))))))))))))))))))))))
.

2010-08-16 21:56 . 2010-08-16 21:56 -------- d-----w- c:\users\Webb Chastain\AppData\Local\temp
2010-08-16 21:56 . 2010-08-16 21:56 -------- d-----w- c:\users\Public\AppData\Local\temp
2010-08-16 21:56 . 2010-08-16 21:56 -------- d-----w- c:\users\Marcia Chambliss\AppData\Local\temp
2010-08-16 21:56 . 2010-08-16 21:56 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-08-16 21:56 . 2010-08-16 21:56 -------- d-----w- c:\users\Dan Chambliss\AppData\Local\temp
2010-08-12 21:21 . 2010-08-12 21:22 -------- d-----w- c:\users\Dan Chambliss\AppData\Roaming\vlc
2010-08-12 20:09 . 2010-08-12 20:09 -------- d-----w- c:\program files\Common Files\Java
2010-08-12 19:31 . 2010-07-17 10:00 423656 ----a-w- c:\windows\system32\deployJava1.dll
2010-08-12 19:31 . 2010-08-12 20:09 -------- d-----w- c:\program files\Java
2010-08-12 19:11 . 2010-08-12 19:11 -------- d-----w- c:\program files\Secunia
2010-08-12 17:21 . 2010-08-12 17:21 -------- d-----w- c:\users\Dan Chambliss\AppData\Roaming\Reallusion
2010-08-12 17:21 . 2010-08-12 17:21 -------- d-----w- c:\users\Dan Chambliss\AppData\Roaming\tmp
2010-08-12 17:07 . 2010-08-12 17:07 -------- d-----w- c:\users\Dan Chambliss\AppData\Roaming\Creative
2010-08-12 15:17 . 2010-08-12 15:17 63488 ----a-w- c:\users\Dan Chambliss\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10006.dll
2010-08-12 12:14 . 2010-06-11 16:15 1248768 ----a-w- c:\windows\system32\msxml3.dll
2010-08-12 12:14 . 2010-06-18 15:04 302080 ----a-w- c:\windows\system32\drivers\srv.sys
2010-08-12 12:14 . 2010-06-18 15:04 144896 ----a-w- c:\windows\system32\drivers\srv2.sys
2010-08-12 12:14 . 2010-06-16 16:04 905088 ----a-w- c:\windows\system32\drivers\tcpip.sys
2010-08-12 03:25 . 2010-08-12 03:25 -------- d-----w- c:\users\Dan Chambliss\AppData\Local\Apps
2010-08-11 22:23 . 2010-08-12 14:49 -------- d-----w- c:\users\Dan Chambliss\AppData\Local\cbandfmtf
2010-08-08 21:42 . 2010-08-08 21:42 -------- d-----w- c:\users\Dan Chambliss\AppData\Roaming\TeamViewer
2010-08-08 21:42 . 2010-08-08 21:42 -------- d-----w- c:\program files\TeamViewer
2010-07-23 23:07 . 2010-07-23 23:07 -------- d-----w- c:\users\Marcia Chambliss\AppData\Local\Adobe
2010-07-21 00:42 . 2010-07-21 00:42 4368224 ----a-w- c:\programdata\avg9\update\backup\avgcorex.dll
2010-07-21 00:42 . 2010-07-21 00:42 1615200 ----a-w- c:\programdata\avg9\update\backup\avgssie.dll
2010-07-21 00:42 . 2010-07-21 00:42 1373536 ----a-w- c:\programdata\avg9\update\backup\avgssff.dll
2010-07-21 00:42 . 2010-07-21 00:42 1107296 ----a-w- c:\programdata\avg9\update\backup\avgxpl.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-08-16 00:20 . 2010-03-20 21:48 0 ----a-w- c:\users\Dan Chambliss\AppData\Local\prvlcl.dat
2010-08-12 20:01 . 2009-12-20 03:45 -------- d-----w- c:\program files\Google
2010-08-12 19:47 . 2009-08-02 13:39 -------- d-----w- c:\program files\Opera
2010-08-12 17:56 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2010-08-12 15:17 . 2009-08-01 22:45 117760 ----a-w- c:\users\Dan Chambliss\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-07-29 21:35 . 2009-08-01 22:44 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-07-28 23:50 . 2009-11-26 13:12 6080 ----a-w- c:\users\Dan Chambliss\AppData\Local\d3d9caps.dat
2010-07-15 14:10 . 2009-08-08 16:54 243024 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-07-15 14:10 . 2010-07-15 14:10 12536 ----a-w- c:\windows\system32\avgrsstx.dll
2010-07-15 14:10 . 2009-08-08 16:54 216400 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-07-07 14:05 . 2010-07-07 14:05 14904 ----a-w- c:\windows\system32\drivers\psi_mf.sys
2010-06-26 18:01 . 2009-08-02 18:24 -------- d-----w- c:\program files\Microsoft.NET
2010-06-26 06:05 . 2010-08-12 12:15 916480 ----a-w- c:\windows\system32\wininet.dll
2010-06-26 06:02 . 2010-08-12 12:15 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-06-26 06:02 . 2010-08-12 12:15 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-06-26 04:25 . 2010-08-12 12:15 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-06-21 13:37 . 2010-08-12 12:15 2037760 ----a-w- c:\windows\system32\win32k.sys
2010-06-18 17:31 . 2010-08-12 12:15 36864 ----a-w- c:\windows\system32\rtutils.dll
2010-06-11 16:16 . 2010-08-12 12:15 274944 ----a-w- c:\windows\system32\schannel.dll
2010-06-08 17:35 . 2010-08-12 12:15 3548040 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-06-08 17:35 . 2010-08-12 12:15 3600768 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-06-03 00:16 . 2009-08-08 16:54 29584 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2010-05-27 20:08 . 2010-08-12 12:15 81920 ----a-w- c:\windows\system32\iccvid.dll
2010-05-26 17:06 . 2010-06-11 01:49 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-05-26 14:47 . 2010-06-11 01:49 289792 ----a-w- c:\windows\system32\atmfd.dll
2009-07-25 05:42 . 2009-07-25 05:42 75 --sh--r- c:\windows\CT4CET.bin
2009-07-25 08:18 . 2009-04-11 17:43 8192 --sha-w- c:\windows\Users\Default\NTUSER.DAT
.

((((((((((((((((((((((((((((( SnapShot@2010-08-15_03.42.26 )))))))))))))))))))))))))))))))))))))))))
.
+ 2008-01-21 01:58 . 2010-08-16 21:46 53472 c:\windows\System32\WDI\ShutdownPerformanceDiagnostics_SystemData.bin
- 2006-11-02 13:05 . 2010-08-15 03:26 82554 c:\windows\System32\WDI\BootPerformanceDiagnostics_SystemData.bin
+ 2006-11-02 13:05 . 2010-08-16 21:46 82554 c:\windows\System32\WDI\BootPerformanceDiagnostics_SystemData.bin
+ 2009-07-31 22:01 . 2010-08-16 21:46 16590 c:\windows\System32\WDI\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-733202559-3354877971-340682642-1000_UserData.bin
+ 2009-07-31 21:59 . 2010-08-16 21:48 16384 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2009-07-31 21:59 . 2010-08-14 12:30 16384 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2009-07-31 21:59 . 2010-08-16 21:48 32768 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2009-07-31 21:59 . 2010-08-14 12:30 32768 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2009-07-31 21:59 . 2010-08-14 12:30 32768 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2009-07-31 21:59 . 2010-08-16 21:48 32768 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2010-08-16 21:44 . 2010-08-16 21:44 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
- 2010-08-15 03:25 . 2010-08-15 03:25 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
- 2010-08-15 03:25 . 2010-08-15 03:25 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
+ 2010-08-16 21:44 . 2010-08-16 21:44 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
+ 2009-08-01 01:30 . 2010-08-16 00:11 236626 c:\windows\System32\WDI\SuspendPerformanceDiagnostics_SystemData_S3.bin
+ 2006-11-02 10:33 . 2010-08-16 21:52 604502 c:\windows\System32\perfh009.dat
- 2006-11-02 10:33 . 2010-08-15 03:29 604502 c:\windows\System32\perfh009.dat
+ 2006-11-02 10:33 . 2010-08-16 21:52 104170 c:\windows\System32\perfc009.dat
- 2006-11-02 10:33 . 2010-08-15 03:29 104170 c:\windows\System32\perfc009.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2010-04-19 2117704]

[HKEY_CLASSES_ROOT\clsid\{a3bc75a2-1f87-4686-aa43-5347d756017c}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
2010-04-19 15:25 2117704 ----a-w- c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2010-04-19 2117704]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG9\Toolbar\IEToolbar.dll" [2010-04-19 2117704]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2010-07-29 2403568]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-09-11 218032]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2009-03-31 217088]
"OEM13Mon.exe"="c:\windows\OEM13Mon.exe" [2009-01-18 36864]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-03-31 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-03-31 178712]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-03-31 154136]
"DELL Webcam Manager"="c:\program files\Dell\Dell Webcam Manager\DellWMgr.exe" [2007-07-27 118784]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-12-11 3563520]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-02-05 128232]
"Acrobat Assistant 7.0"="c:\program files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe" [2004-12-14 483328]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2009-03-31 483420]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Adobe Acrobat Speed Launcher.lnk - c:\windows\Installer\{AC76BA86-1033-F400-BA7E-100000000002}\SC_Acrobat.exe [2009-8-2 25214]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-06 21:55 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\System32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"FirewallOverride"=dword:00000001
"VistaSp2"=hex(b):78,f6,d8,49,af,13,ca,01

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2009-12-20 135664]
R3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2010-02-26 12872]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\System32\Drivers\avgldx86.sys [2010-07-15 216400]
S1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\System32\Drivers\avgtdix.sys [2010-07-15 243024]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2010-02-26 12872]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.sys [2010-05-25 67656]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt.inf_ec3a90dd\aestsrv.exe [2009-03-31 81920]
S2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [2010-07-15 308136]
S2 TeamViewer5;TeamViewer 5;c:\program files\TeamViewer\Version5\TeamViewer_Service.exe [2010-07-06 173352]
S3 O2MDGRDR;O2MDGRDR;c:\windows\system32\DRIVERS\o2mdg.sys [2009-01-21 51616]
S3 O2SDGRDR;O2SDGRDR;c:\windows\system32\DRIVERS\o2sdg.sys [2009-01-21 41760]
S3 OEM13Vfx;Creative Camera OEM013 Video VFX Driver;c:\windows\system32\DRIVERS\OEM13Vfx.sys [2009-01-18 7424]
S3 OEM13Vid;Creative Camera OEM013 Driver;c:\windows\system32\DRIVERS\OEM13Vid.sys [2009-01-18 235840]
S3 PSI;PSI;c:\windows\system32\DRIVERS\psi_mf.sys [2010-07-07 14904]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder

2010-08-16 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-20 03:45]

2010-08-16 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-20 03:45]

2010-08-16 c:\windows\Tasks\User_Feed_Synchronization-{FB33F88A-359F-47C6-8612-0F1AB1BBE355}.job
- c:\windows\system32\msfeedssync.exe [2010-08-12 04:24]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
FF - ProfilePath - c:\users\Dan Chambliss\AppData\Roaming\Mozilla\Firefox\Profiles\tq7miitz.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo! Search
FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://us.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_us&p=
FF - prefs.js: network.proxy.type - 0
FF - component: c:\program files\AVG\AVG9\Firefox\components\avgssff.dll
FF - component: c:\program files\AVG\AVG9\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\AVG\AVG9\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\AVG\AVG9\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\AVG\AVG9\Toolbar\Firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\program files\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\Google\Update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\Windows Live\Photo Gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.buffer.cache.count", 24);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.buffer.cache.size", 4096);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-08-16 16:56
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...

[0] 0x65746163

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2010-08-16 16:58:47
ComboFix-quarantined-files.txt 2010-08-16 21:58
ComboFix2.txt 2010-08-16 01:57
ComboFix3.txt 2010-08-15 03:44
ComboFix4.txt 2010-04-14 22:47

Pre-Run: 231,053,672,448 bytes free
Post-Run: 231,019,470,848 bytes free

- - End Of File - - D0FDE71FC9E72A8ED229C57DD48498FA

descriptionAV Security Suite - have followed removal guide but cannot remove it - Page 2 EmptyRe: AV Security Suite - have followed removal guide but cannot remove it

more_horiz
Hello.

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /uninstall

This will also reset your restore points.

Run ESET Online Scan
Please do an online scan with ESET Online Scanner. Please use Internet Explorer as it uses ActiveX.

  • Check (tick) this box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • When prompted to run ActiveX. click Yes.
  • You will be asked to install an ActiveX. Click Install.
  • Once installed, the scanner will be initialized.
  • After the scanner is initialized, click Start.
  • Check (tick) Remove found threats box.
  • Check (tick) Scan unwanted applications.
  • Click on Scan.
  • It will start scanning. Please be patient.
  • Once the scan is done, the log will be saved here: C:\Program Files\esetonlinescanner\log.txt.

descriptionAV Security Suite - have followed removal guide but cannot remove it - Page 2 EmptyRe: AV Security Suite - have followed removal guide but cannot remove it

more_horiz
The scan said indicated that no infection was found and I can't find a log file in the above path. If there isn't an infection, is there still a log file generated?

descriptionAV Security Suite - have followed removal guide but cannot remove it - Page 2 EmptyRe: AV Security Suite - have followed removal guide but cannot remove it

more_horiz
Not sure.
Either way, how is the machine running now?

descriptionAV Security Suite - have followed removal guide but cannot remove it - Page 2 EmptyRe: AV Security Suite - have followed removal guide but cannot remove it

more_horiz
It's working well without any apparent issues. Hopefully this nasty malware is gone. Not sure how he got it but I've since downloaded Secunia on the machine and have updated various programs that were end-of-life. He had also not updated the SUPERAntiSpyware which has now been corrected. He's getting in the habit of running a MBAM weekly. We may go ahead and purchase the full version if you think that would prevent some of these issues.

descriptionAV Security Suite - have followed removal guide but cannot remove it - Page 2 EmptyRe: AV Security Suite - have followed removal guide but cannot remove it

more_horiz
Upto you on that bit, I don't have the full version.

descriptionAV Security Suite - have followed removal guide but cannot remove it - Page 2 EmptyRe: AV Security Suite - have followed removal guide but cannot remove it

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