Hello,
I would recommend to either try to update the sound driver, or reinstall it.
- To update your sound driver, you may go to Device Manager which can be located from the Control Panel.
- Open the drop down arrow for Sound, video and game controllers and this will show the audio device installed on your computer.
- If it needs updating you can right-click on the name of the audio device and select Update Driver Software...
For reinstalling, go to the
Acer Driver Download page and select the model of your laptop to locate the suitable audio driver to install.