ntuser.dll calc.dll error messages

Hi,

1. Download Win32kDiag from any of the following locations and save it to your Desktop.
   
   
   
   • Download Win32kDiag (Win32kDiag.exe) - #1
     
   • Download Win32kDiag (Win32kDiag.exe) - #2
     
   • Download Win32kDiag (Win32kDiag.exe) - #3
     

Double-click Win32kDiag.exe to run Win32kDiag and let it finish.

When it states "Finished! Press any key to exit...", press any key on your keyboard to close the program.

Double-click on the Win32kDiag.txt file that is located on your Desktop and post the entire contents of that log as a reply to this topic.

Running from: C:\Documents and Settings\Christina Lovvorn\Desktop\Win32kDiag.exe

Log file at : C:\Documents and Settings\Christina Lovvorn\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...





Finished!

Hi,

Download the GMER Rootkit Scanner. Unzip it to your Desktop.

Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while the scan is being performed. Do not use your computer for anything else during the scan.

Double-click gmer.exe. The program will begin to run.

**Caution**
These types of scans can produce false positives. Do NOT take any action on any "<--- ROOKIT" entries unless advised!

If possible rootkit activity is found, you will be asked if you would like to perform a full scan.

• Click NO
  
• In the right panel, you will see a bunch of boxes that have been checked ... leave everything checked and ensure the Show all box is un-checked.
  
• Now click the Scan button.
  Once the scan is complete, you may receive another notice about rootkit activity.
  
• Click OK.
  
• GMER will produce a log. Click on the [Save..] button, and in the File name area, type in "GMER.txt"
  
• Save it where you can easily find it, such as your desktop.

Post the contents of GMER.txt in your next reply.