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descriptionAV Security Suite EmptyAV Security Suite

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Have had AV Security Suite show up on computer. Please assist in removing. I have OTL log files, but will wait to post until requested.

descriptionAV Security Suite EmptyRe: AV Security Suite

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Post them anyway please.

descriptionAV Security Suite EmptyOTL.txt

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OTL logfile created on: 7/8/2010 12:32:26 PM - Run 1
OTL by OldTimer - Version 3.2.8.1 Folder = C:\Documents and Settings\dclark\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 6.0.2900.5512)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1,013.00 Mb Total Physical Memory | 765.00 Mb Available Physical Memory | 76.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 94.00% Paging File free
Paging file location(s): C:\pagefile.sys 1512 3024 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.45 Gb Total Space | 55.97 Gb Free Space | 75.18% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded
Drive S: | 21.82 Gb Total Space | 3.39 Gb Free Space | 15.53% Space Free | Partition Type: NTFS
Drive U: | 21.82 Gb Total Space | 3.39 Gb Free Space | 15.53% Space Free | Partition Type: NTFS

Computer Name: PLANNER3
Current User Name: dclark
Logged in as Administrator.

Current Boot Mode: SafeMode with Networking
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Processes (SafeList) ==========

PRC - [2010/07/08 12:31:51 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\dclark\Desktop\OTL.exe
PRC - [2008/04/13 20:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe


========== Modules (SafeList) ==========

MOD - [2010/07/08 12:31:51 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\dclark\Desktop\OTL.exe
MOD - [2008/04/13 20:10:20 | 000,110,592 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\msscript.ocx


========== Win32 Services (SafeList) ==========

SRV - [2008/06/17 21:35:25 | 000,029,744 | ---- | M] (Google) [Disabled | Stopped] -- C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe -- (GoogleDesktopManager-010708-104812)
SRV - [2008/06/17 21:35:09 | 000,654,848 | ---- | M] (Macrovision Europe Ltd.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe -- (FLEXnet Licensing Service)
SRV - [2007/10/03 15:45:02 | 000,358,936 | ---- | M] (Intel Corporation) [Auto | Stopped] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON) Intel(R)
SRV - [2007/06/20 14:30:18 | 000,079,168 | ---- | M] (Broadcom Corporation) [Auto | Stopped] -- C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe -- (ASFIPmon)
SRV - [2007/02/10 05:29:56 | 000,089,968 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe -- (SQLWriter)
SRV - [2002/07/30 11:40:44 | 000,573,440 | ---- | M] (Symantec Corporation) [Auto | Stopped] -- C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe -- (Norton AntiVirus Server)
SRV - [2002/07/30 11:36:00 | 000,032,768 | ---- | M] (Symantec Corporation) [Auto | Stopped] -- C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe -- (DefWatch)


========== Driver Services (SafeList) ==========

DRV - [2010/07/07 09:18:26 | 001,347,504 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Program Files\Common Files\Symantec Shared\VirusDefs\20100706.004\NAVEX15.SYS -- (NAVEX15)
DRV - [2010/07/07 09:18:26 | 000,085,552 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Program Files\Common Files\Symantec Shared\VirusDefs\20100706.004\NAVENG.SYS -- (NAVENG)
DRV - [2008/07/01 09:35:32 | 000,073,224 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Program Files\Symantec\SYMEVENT.SYS -- (SymEvent)
DRV - [2008/04/13 14:36:39 | 000,043,008 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\amdagp.sys -- (amdagp)
DRV - [2008/04/13 14:36:39 | 000,040,960 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\sisagp.sys -- (sisagp)
DRV - [2008/04/13 12:36:05 | 000,144,384 | ---- | M] (Windows (R) Server 2003 DDK provider) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\hdaudbus.sys -- (HDAudBus)
DRV - [2007/12/03 21:13:50 | 000,308,248 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\iaStor.sys -- (iaStor)
DRV - [2007/09/24 19:12:48 | 000,392,960 | ---- | M] (Sensaura) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\senfilt.sys -- (SenFiltService)
DRV - [2007/09/24 19:12:48 | 000,307,712 | ---- | M] (Analog Devices, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\ADIHdAud.sys -- (ADIHdAudAddService)
DRV - [2007/07/25 20:55:36 | 000,161,792 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\b57xp32.sys -- (b57w2k)
DRV - [2007/07/17 13:24:00 | 005,761,728 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\igxpmp32.sys -- (ialm)
DRV - [2007/06/20 14:30:20 | 000,010,480 | ---- | M] (Broadcom Corporation) [Kernel | Auto | Stopped] -- C:\Program Files\Broadcom\ASFIPMon\BASFND.sys -- (BASFND)
DRV - [2004/08/03 22:29:56 | 001,897,408 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\nv4_mini.sys -- (nv)
DRV - [2002/06/19 20:57:14 | 000,029,184 | ---- | M] (Symantec Corporation) [Kernel | Auto | Stopped] -- C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Navapel.sys -- (NAVAPEL)
DRV - [2002/06/19 20:57:12 | 000,218,112 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Navap.sys -- (NAVAP)
DRV - [2001/08/17 14:07:44 | 000,019,072 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\sparrow.sys -- (Sparrow)
DRV - [2001/08/17 14:07:42 | 000,030,688 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\sym_u3.sys -- (sym_u3)
DRV - [2001/08/17 14:07:40 | 000,028,384 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\sym_hi.sys -- (sym_hi)
DRV - [2001/08/17 14:07:36 | 000,032,640 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\symc8xx.sys -- (symc8xx)
DRV - [2001/08/17 14:07:34 | 000,016,256 | ---- | M] (Symbios Logic Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\symc810.sys -- (symc810)
DRV - [2001/08/17 13:52:22 | 000,036,736 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\ultra.sys -- (ultra)
DRV - [2001/08/17 13:52:20 | 000,045,312 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\ql12160.sys -- (ql12160)
DRV - [2001/08/17 13:52:20 | 000,040,320 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\ql1080.sys -- (ql1080)
DRV - [2001/08/17 13:52:18 | 000,049,024 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\ql1280.sys -- (ql1280)
DRV - [2001/08/17 13:52:16 | 000,179,584 | ---- | M] (Mylex Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\dac2w2k.sys -- (dac2w2k)
DRV - [2001/08/17 13:52:12 | 000,017,280 | ---- | M] (American Megatrends Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\mraid35x.sys -- (mraid35x)
DRV - [2001/08/17 13:52:00 | 000,026,496 | ---- | M] (Advanced System Products, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\asc.sys -- (asc)
DRV - [2001/08/17 13:51:58 | 000,014,848 | ---- | M] (Advanced System Products, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\asc3550.sys -- (asc3550)
DRV - [2001/08/17 13:51:56 | 000,005,248 | ---- | M] (Acer Laboratories Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\aliide.sys -- (AliIde)
DRV - [2001/08/17 13:51:54 | 000,006,656 | ---- | M] (CMD Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\cmdide.sys -- (CmdIde)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=6080618
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us-smb
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Start Page = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=6080618

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=6080618
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us-smb
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.rrregion.org/
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" =
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:5577



O1 HOSTS File: ([2004/08/04 05:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (Adobe PDF Conversion Toolbar Helper) - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll (Adobe Systems Incorporated)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll (Google Inc.)
O2 - BHO: (CBrowserHelperObject Object) - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll (Dell Inc.)
O3 - HKLM\..\Toolbar: (Adobe PDF) - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll (Adobe Systems Incorporated)
O3 - HKCU\..\Toolbar\ShellBrowser: (Adobe PDF) - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll (Adobe Systems Incorporated)
O3 - HKCU\..\Toolbar\WebBrowser: (Adobe PDF) - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll (Adobe Systems Incorporated)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [Acrobat Assistant 8.0] C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe (Adobe Systems Inc.)
O4 - HKLM..\Run: [Acrobat Speed Launch] C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrobat_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [Acrobat Synchronizer] C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe (Intel Corporation)
O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
O4 - HKLM..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe (Analog Devices, Inc.)
O4 - HKLM..\Run: [uqsrxnry] C:\Documents and Settings\dclark\Local Settings\Application Data\ghbmyxhah\kqlbjlxtssd.exe ()
O4 - HKLM..\Run: [vptray] C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\VPTray.exe (Symantec Corporation)
O4 - HKCU..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
O4 - HKCU..\Run: [uqsrxnry] C:\Documents and Settings\dclark\Local Settings\Application Data\ghbmyxhah\kqlbjlxtssd.exe ()
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe (Microsoft Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O8 - Extra context menu item: Append to existing PDF - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll (Adobe Systems Incorporated)
O8 - Extra context menu item: Convert link target to Adobe PDF - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll (Adobe Systems Incorporated)
O8 - Extra context menu item: Convert link target to existing PDF - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll (Adobe Systems Incorporated)
O8 - Extra context menu item: Convert selected links to Adobe PDF - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll (Adobe Systems Incorporated)
O8 - Extra context menu item: Convert selected links to existing PDF - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll (Adobe Systems Incorporated)
O8 - Extra context menu item: Convert selection to Adobe PDF - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll (Adobe Systems Incorporated)
O8 - Extra context menu item: Convert selection to existing PDF - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll (Adobe Systems Incorporated)
O8 - Extra context menu item: Convert to Adobe PDF - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll (Adobe Systems Incorporated)
O8 - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office\Office12\EXCEL.EXE (Microsoft Corporation)
O9 - Extra Button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\Program Files\Microsoft Office\Office12\REFIEBAR.DLL (Microsoft Corporation)
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} http://www.onlinegis.net/download/MgViewer6.0CAB/mgaxctrl.cab (Autodesk MapGuide ActiveX Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab (Java Plug-in 1.6.0_13)
O16 - DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab (Java Plug-in 1.6.0_05)
O16 - DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab (Java Plug-in 1.6.0_13)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab (Java Plug-in 1.6.0_13)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab (Shockwave Flash Object)
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} https://ciscosales.webex.com/client/T27L10NSP12/webex/ieatgpc.cab (GpcContainer Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 68.87.73.246 68.87.71.230
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = domain.PDC9
O18 - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll (Microsoft Corporation)
O18 - Protocol\Filter\text/xml {807563E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE12\MSOXMLMF.DLL (Microsoft Corporation)
O20 - AppInit_DLLs: (C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL) - C:\Program Files\Google\Google Desktop Search\GoogleDesktopNetwork3.dll (Google)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\igfxcui: DllName - igfxdev.dll - C:\WINDOWS\System32\igfxdev.dll (Intel Corporation)
O20 - Winlogon\Notify\NavLogon: DllName - C:\WINDOWS\system32\NavLogon.dll - C:\WINDOWS\system32\NavLogon.dll ()
O24 - Desktop WallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O24 - Desktop BackupWallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O28 - HKLM ShellExecuteHooks: {56F9679E-7826-4C84-81F3-532071A8BCC5} - C:\Program Files\Windows Desktop Search\MsnlNamespaceMgr.dll (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2004/08/11 17:15:00 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O33 - MountPoints2\##Pdc9#F\Shell - "" = AutoRun
O33 - MountPoints2\##Pdc9#F\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\##Pdc9#F\Shell\AutoRun\command - "" = Z:\InstallSeagateManager.exe -- File not found
O33 - MountPoints2\{5a8a4b05-77aa-11df-b001-001ec94278fe}\Shell\AutoRun\command - "" = E:\InstallSeagateManager.exe -- File not found
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2010/07/08 12:31:50 | 000,574,976 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\dclark\Desktop\OTL.exe
[2010/07/08 08:34:38 | 000,000,000 | ---D | C] -- C:\Documents and Settings\dclark\Local Settings\Application Data\ghbmyxhah
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2010/07/08 12:31:51 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\dclark\Desktop\OTL.exe
[2010/07/08 11:58:12 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2010/07/08 11:57:52 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2010/07/08 11:56:54 | 000,000,006 | -H-- | M] () -- C:\WINDOWS\tasks\SA.DAT
[2010/07/08 11:56:52 | 000,000,868 | ---- | M] () -- C:\WINDOWS\tasks\Google Software Updater.job
[2010/07/08 10:04:05 | 004,456,448 | -H-- | M] () -- C:\Documents and Settings\dclark\NTUSER.DAT
[2010/07/08 10:04:05 | 000,000,178 | -HS- | M] () -- C:\Documents and Settings\dclark\ntuser.ini
[2010/07/08 09:51:01 | 000,000,882 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2010/07/08 08:47:01 | 000,000,886 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2010/07/08 08:45:02 | 000,000,982 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-687458536-1882099297-980332288-1178UA.job
[2010/07/07 12:45:02 | 000,000,930 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-687458536-1882099297-980332288-1178Core.job
[2010/07/06 07:45:36 | 000,002,293 | ---- | M] () -- C:\Documents and Settings\dclark\Desktop\Google Chrome.lnk
[2010/07/06 07:45:36 | 000,002,271 | ---- | M] () -- C:\Documents and Settings\dclark\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2010/07/02 08:30:15 | 000,000,830 | ---- | M] () -- C:\WINDOWS\tasks\EmailBackup.job
[2010/06/24 07:45:09 | 000,121,873 | ---- | M] () -- C:\Documents and Settings\dclark\My Documents\Mountainside.M.2.pdf
[2010/06/24 07:43:12 | 000,100,159 | ---- | M] () -- C:\Documents and Settings\dclark\My Documents\Mountainside.M.1.pdf
[2010/06/24 07:42:45 | 000,107,688 | ---- | M] () -- C:\Documents and Settings\dclark\My Documents\Mountainside.M.pdf
[2010/06/23 16:39:01 | 000,537,080 | ---- | M] () -- C:\WINDOWS\System32\PerfStringBackup.INI
[2010/06/23 16:39:01 | 000,466,942 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2010/06/23 16:39:01 | 000,080,032 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2010/06/22 11:37:54 | 000,026,112 | ---- | M] () -- C:\Documents and Settings\dclark\My Documents\County Adms Town Mngrs (2).xls
[2010/06/16 08:25:10 | 000,002,412 | RHS- | M] () -- C:\Documents and Settings\All Users\ntuser.pol
[2010/06/15 08:51:34 | 000,033,280 | ---- | M] () -- C:\Documents and Settings\dclark\My Documents\Calling all Dog Owners (2).doc
[2010/06/09 11:08:24 | 000,268,600 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2010/06/09 11:03:42 | 000,001,355 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files Created - No Company Name ==========

[2010/06/24 07:45:09 | 000,121,873 | ---- | C] () -- C:\Documents and Settings\dclark\My Documents\Mountainside.M.2.pdf
[2010/06/24 07:43:12 | 000,100,159 | ---- | C] () -- C:\Documents and Settings\dclark\My Documents\Mountainside.M.1.pdf
[2010/06/24 07:42:45 | 000,107,688 | ---- | C] () -- C:\Documents and Settings\dclark\My Documents\Mountainside.M.pdf
[2010/06/17 10:26:04 | 000,000,830 | ---- | C] () -- C:\WINDOWS\tasks\EmailBackup.job
[2010/06/16 08:25:10 | 000,002,412 | RHS- | C] () -- C:\Documents and Settings\All Users\ntuser.pol
[2010/06/15 08:51:34 | 000,033,280 | ---- | C] () -- C:\Documents and Settings\dclark\My Documents\Calling all Dog Owners (2).doc
[2010/06/09 11:12:13 | 000,239,616 | ---- | C] () -- C:\Documents and Settings\dclark\My Documents\NEWS.RELEASE.6.15.10.doc
[2010/02/23 13:55:06 | 000,000,000 | ---- | C] () -- C:\WINDOWS\HPMProp.INI
[2009/08/03 16:07:42 | 000,403,816 | ---- | C] () -- C:\WINDOWS\System32\OGACheckControl.dll
[2008/09/19 14:33:43 | 000,000,028 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2008/07/01 09:36:43 | 000,000,000 | ---- | C] () -- C:\WINDOWS\VPC32.INI
[2008/06/17 21:45:01 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2008/06/17 21:09:13 | 000,204,800 | ---- | C] () -- C:\WINDOWS\System32\igfxCoIn_v4837.dll
[2008/06/17 21:07:55 | 000,001,119 | ---- | C] () -- C:\WINDOWS\System32\OEMINFO.INI
[2007/09/27 10:51:02 | 000,020,698 | ---- | C] () -- C:\WINDOWS\System32\idxcntrs.ini
[2007/09/27 10:48:48 | 000,030,628 | ---- | C] () -- C:\WINDOWS\System32\gsrvctr.ini
[2007/09/27 10:48:28 | 000,031,698 | ---- | C] () -- C:\WINDOWS\System32\gthrctr.ini
[2004/08/11 17:24:19 | 000,000,791 | ---- | C] () -- C:\WINDOWS\orun32.ini
[2004/08/11 17:11:31 | 000,001,793 | ---- | C] () -- C:\WINDOWS\System32\fxsperf.ini
[2002/07/30 11:33:00 | 000,045,056 | ---- | C] () -- C:\WINDOWS\System32\NavLogon.dll

========== Alternate Data Streams ==========

@Alternate Data Stream - 7840 bytes -> C:\Documents and Settings\dclark\My Documents\PD9_Map.jpg:Q30lsldxJoudresxAaaqpcawXc
@Alternate Data Stream - 4508 bytes -> C:\Documents and Settings\dclark\My Documents\RRRC_Logo_small.jpg:Q30lsldxJoudresxAaaqpcawXc
< End of report >

descriptionAV Security Suite EmptyExtras.txt

more_horiz
OTL Extras logfile created on: 7/8/2010 12:32:26 PM - Run 1
OTL by OldTimer - Version 3.2.8.1 Folder = C:\Documents and Settings\dclark\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 6.0.2900.5512)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1,013.00 Mb Total Physical Memory | 765.00 Mb Available Physical Memory | 76.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 94.00% Paging File free
Paging file location(s): C:\pagefile.sys 1512 3024 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.45 Gb Total Space | 55.97 Gb Free Space | 75.18% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded
Drive S: | 21.82 Gb Total Space | 3.39 Gb Free Space | 15.53% Space Free | Partition Type: NTFS
Drive U: | 21.82 Gb Total Space | 3.39 Gb Free Space | 15.53% Space Free | Partition Type: NTFS

Computer Name: PLANNER3
Current User Name: dclark
Logged in as Administrator.

Current Boot Mode: SafeMode with Networking
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
htmlfile [edit] -- "C:\Program Files\Microsoft Office\Office12\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "C:\Program Files\Microsoft Office\Office12\msohtmed.exe" /p %1 (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22008

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"C:\Program Files\CyberLink\PowerDVD DX\PowerDVD.exe" = C:\Program Files\CyberLink\PowerDVD DX\PowerDVD.exe:*:Enabled:CyberLink PowerDVD DX -- (CyberLink Corp.)
"C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" = C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe:*:Enabled:CyberLink PowerDVD DX Resident Program -- (CyberLink Corp.)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE" = C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook -- (Microsoft Corporation)
"C:\Program Files\CyberLink\PowerDVD DX\PowerDVD.exe" = C:\Program Files\CyberLink\PowerDVD DX\PowerDVD.exe:*:Enabled:CyberLink PowerDVD DX -- (CyberLink Corp.)
"C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" = C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe:*:Enabled:CyberLink PowerDVD DX Resident Program -- (CyberLink Corp.)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0EFC6259-3AD8-4CD2-BC57-D4937AF5CC0E}" = Symantec AntiVirus Client
"{177D1318-3E4B-4A7C-A300-AC4E21BE090B}" = Broadcom Management Programs
"{26A24AE4-039D-4CA4-87B4-2F83216013FF}" = Java(TM) 6 Update 13
"{3248F0A8-6813-11D6-A77B-00B0D0160050}" = Java(TM) 6 Update 5
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{50120000-1105-0000-0000-0000000FF1CE}" = Microsoft Office 2007 Primary Interop Assemblies
"{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}" = Microsoft SQL Server Setup Support Files (English)
"{60FFB3E0-6D5B-4D73-AE5B-07E58B83AF0C}" = 32 Bit HP CIO Components Installer
"{62230596-37E5-4618-A329-0D21F529A86F}" = Browser Address Error Redirector
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD
"{90120000-0010-0409-0000-0000000FF1CE}" = Microsoft Software Update for Web Folders (English) 12
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_SMALLBUSINESSR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_SMALLBUSINESSR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_SMALLBUSINESSR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_SMALLBUSINESSR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_SMALLBUSINESSR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_SMALLBUSINESSR_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_SMALLBUSINESSR_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_SMALLBUSINESSR_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_SMALLBUSINESSR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_SMALLBUSINESSR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel(R) Matrix Storage Manager
"{90A40409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office 2003 Web Components
"{91120000-00CA-0000-0000-0000000FF1CE}" = Microsoft Office Small Business 2007
"{91120000-00CA-0000-0000-0000000FF1CE}_SMALLBUSINESSR_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-00CA-0000-0000-0000000FF1CE}_SMALLBUSINESSR_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{9EDA3DD1-130D-4EE1-A3D2-5A3D795CC8C9}" = MFCLOC
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A939D341-5A04-4E0A-BB55-3E65B386432D}" = Microsoft Office Small Business Connectivity Components
"{AC76BA86-1033-0000-BA7E-000000000003}" = Adobe Acrobat 8 Standard
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{E56D5DC8-4C73-44B1-B650-AAD75C7A2701}" = Broadcom ASF Management Applications
"{E9F44C98-B8B6-480F-AF7B-E42A0A46F4E3}" = Microsoft SQL Server VSS Writer
"{F7B0939E-58DF-11DF-B3A6-005056806466}" = Google Earth
"{F9B3DD02-B0B3-42E9-8650-030DFF0D133D}" = Microsoft SQL Server Native Client
"ActiveTouchMeetingClient" = WebEx
"Adobe Acrobat 8 Standard" = Adobe Acrobat 8.1.2 Standard
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Google Desktop" = Google Desktop
"Google Updater" = Google Updater
"HDMI" = Intel(R) Graphics Media Accelerator Driver
"Konica Network Scanner Driver" = Konica Network Scanner Driver
"LiveUpdate1.7" = LiveUpdate 1.7 (Symantec Corporation)
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"MSNINST" = MSN
"SearchAssist" = SearchAssist
"SMALLBUSINESSR" = Microsoft Office Small Business 2007
"Windows XP Service Pack" = Windows XP Service Pack 3

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Google Chrome" = Google Chrome
"GoToMeeting" = GoToMeeting 4.5.0.457

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 6/29/2010 1:00:54 PM | Computer Name = PLANNER3 | Source = ESENT | ID = 455
Description = wuaueng.dll (3468) SUS20ClientDataStore: Error -1032 (0xfffffbf8)
occurred while opening logfile C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log.

Error - 6/29/2010 1:01:04 PM | Computer Name = PLANNER3 | Source = ESENT | ID = 489
Description = wuauclt (3468) An attempt to open the file "C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log"
for read only access failed with system error 32 (0x00000020): "The process cannot
access the file because it is being used by another process. ". The open file
operation will fail with error -1032 (0xfffffbf8).

Error - 6/29/2010 1:01:04 PM | Computer Name = PLANNER3 | Source = ESENT | ID = 455
Description = wuaueng.dll (3468) SUS20ClientDataStore: Error -1032 (0xfffffbf8)
occurred while opening logfile C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log.

Error - 7/1/2010 9:07:56 AM | Computer Name = PLANNER3 | Source = Userenv | ID = 1053
Description = Windows cannot determine the user or computer name. (The RPC server
is unavailable. ). Group Policy processing aborted.

Error - 7/1/2010 9:07:56 AM | Computer Name = PLANNER3 | Source = Userenv | ID = 1053
Description = Windows cannot determine the user or computer name. (The RPC server
is unavailable. ). Group Policy processing aborted.

Error - 7/1/2010 10:29:44 AM | Computer Name = PLANNER3 | Source = Norton AntiVirus | ID = 16711685
Description =

Error - 7/2/2010 8:30:14 AM | Computer Name = PLANNER3 | Source = NTBackup | ID = 8019
Description = End Operation: Warnings or errors were encountered. Consult the backup
report for more details.

Error - 7/2/2010 9:15:34 AM | Computer Name = PLANNER3 | Source = Norton AntiVirus | ID = 16711685
Description =

Error - 7/8/2010 7:09:35 AM | Computer Name = PLANNER3 | Source = Windows Search Service | ID = 3024
Description = The update cannot be started because the content sources cannot be
accessed. Fix the errors and try the update again. Context: Application, SystemIndex
Catalog

Error - 7/8/2010 8:43:40 AM | Computer Name = PLANNER3 | Source = Userenv | ID = 1053
Description = Windows cannot determine the user or computer name. (The specified
domain either does not exist or could not be contacted. ). Group Policy processing
aborted.

[ OSession Events ]
Error - 10/31/2008 7:29:46 AM | Computer Name = PLANNER3 | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 3, Application Name: Microsoft Office PowerPoint, Application
Version: 12.0.6300.5000, Microsoft Office Version: 12.0.6215.1000. This session
lasted 367 seconds with 180 seconds of active time. This session ended with a crash.

Error - 1/13/2010 9:47:58 AM | Computer Name = PLANNER3 | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 0, Application Name: Microsoft Office Word, Application Version:
12.0.6504.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 15
seconds with 0 seconds of active time. This session ended with a crash.

[ System Events ]
Error - 6/15/2010 3:08:11 PM | Computer Name = PLANNER3 | Source = W32Time | ID = 39452701
Description = The time provider NtpClient is configured to acquire time from one
or more time sources, however none of the sources are currently accessible. No attempt
to contact a source will be made for 14 minutes. NtpClient has no source of accurate
time.

Error - 6/15/2010 3:23:26 PM | Computer Name = PLANNER3 | Source = W32Time | ID = 39452701
Description = The time provider NtpClient is configured to acquire time from one
or more time sources, however none of the sources are currently accessible. No attempt
to contact a source will be made for 29 minutes. NtpClient has no source of accurate
time.

Error - 6/15/2010 3:53:26 PM | Computer Name = PLANNER3 | Source = W32Time | ID = 39452701
Description = The time provider NtpClient is configured to acquire time from one
or more time sources, however none of the sources are currently accessible. No attempt
to contact a source will be made for 59 minutes. NtpClient has no source of accurate
time.

Error - 6/17/2010 10:20:06 AM | Computer Name = PLANNER3 | Source = Dhcp | ID = 1000
Description = Your computer has lost the lease to its IP address 192.168.1.105 on
the Network Card with network address 001EC94278FE.

Error - 7/8/2010 11:58:27 AM | Computer Name = PLANNER3 | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service EventSystem
with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

Error - 7/8/2010 11:59:29 AM | Computer Name = PLANNER3 | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service StiSvc with
arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error - 7/8/2010 11:59:30 AM | Computer Name = PLANNER3 | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service StiSvc with
arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error - 7/8/2010 11:59:40 AM | Computer Name = PLANNER3 | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Fips intelppm

Error - 7/8/2010 11:59:45 AM | Computer Name = PLANNER3 | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service StiSvc with
arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error - 7/8/2010 12:11:46 PM | Computer Name = PLANNER3 | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service StiSvc with
arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}


< End of report >

descriptionAV Security Suite EmptyRe: AV Security Suite

more_horiz
Hello.

Please run OTL.exe.

  • Copy the commands with file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):


    :OTL
    O4 - HKLM..\Run: [] File not found
    O4 - HKLM..\Run: [uqsrxnry] C:\Documents and Settings\dclark\Local Settings\Application Data\ghbmyxhah\kqlbjlxtssd.exe ()
    O4 - HKCU..\Run: [uqsrxnry] C:\Documents and Settings\dclark\Local Settings\Application Data\ghbmyxhah\kqlbjlxtssd.exe ()
    [2010/07/08 08:34:38 | 000,000,000 | ---D | C] -- C:\Documents and Settings\dclark\Local Settings\Application Data\ghbmyxhah



  • Return to OTL, right click in the "Custom Scans/Fixes" window (under the light green bar) and choose Paste.

  • Click the red Run Fix button.
  • A fix log in Notepad will appear. Copy the contents of the fix log to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTL.exe
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

descriptionAV Security Suite Empty07082010_125404.log

more_horiz
Error: Unable to interpret in the current context!
Error: Unable to interpret in the current context!
Error: Unable to interpret in the current context!
Error: Unable to interpret <[2010/07/08 08:34:38 | 000,000,000 | ---D | C] -- C:\Documents and Settings\dclark\Local Settings\Application Data\ghbmyxhah> in the current context!

OTL by OldTimer - Version 3.2.8.1 log created on 07082010_125404

descriptionAV Security Suite EmptyRe: AV Security Suite

more_horiz
Hello.
You missed the :OTL as the top line, please re-run the script, make sure you get all the bolded text for the script to work correctly.

descriptionAV Security Suite EmptyRe: AV Security Suite

more_horiz
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