Post offices in many emerging countries are being transformed from their traditional role of delivering letters, to centers for the delivery of Internet and services in far-flung locations, according to studies by the International Telecommunication Union (ITU) and Universal Postal Union (UPU).

iteracy levels and economic growth however what Internet and communications technologies applications will be used by villagers, said Vishnu-Mohan Calindi, coordinator of development study groups at the ITU.

Kitsong (knowledge) centers at 49 post offices in Botswana offer Internet access as well as services such as fax, photocopying, desktop publishing, printing and digital photography services, the ITU report said. The Kitsong centers, set up by Botswana Post and the Botswana government, also provide local content, such as agricultural information, besides training in the use of computers.

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