Hi jello And Welcome to GeekPolice!
Click here to download
HJTInstall.exe- Save HJTInstall.exe to your desktop.
- Doubleclick on the HJTInstall.exe icon on your desktop.
- By default it will install to C:\Program Files\Trend Micro\HijackThis .
- Click on Install.
- It will create a HijackThis icon on the desktop.
- Once installed, it will launch Hijackthis.
- Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
- Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
- Come back here to this thread and Paste the log in your next reply.
- DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
NextDeFoggerDownload
DeFogger by
jpshortstuff from
here & save it to your
desktop.
- Right click DeFogger then choose Run as Administrator Or you can double-click to run the tool
- The application window will appear
- Click the Disable button to disable your CD Emulation drivers
- Click Yes to continue
- A Finished! message will appear
- Click OK
- DeFogger will now ask to reboot the machine - click OK. If not reboot your PC
IMPORTANT! If you receive an error message while running DeFogger, please post the log
defogger_disable which will appear on your desktop.
Do not re-enable these drivers until otherwise instructed.
NextDownload the
GMER Rootkit Scanner. Unzip it to your Desktop.
Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while the scan is being performed. Do not use your computer for anything else during the scan.
- Double click GMER.exe.
- If it gives you a warning about rootkit activity and asks if you want to run a full scan...click on NO, then use the following settings for a more complete scan..
- In the right panel, you will see several boxes that have been checked. Ensure the following are UNCHECKED ...
- IAT/EAT
- Drives/Partition other than Systemdrive (typically C:\)
- Show All (don't miss this one)
Click the image to enlarge it
Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "ark.txt"
Save the log where you can easily find it, such as your desktop.
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries Please copy and paste the report into your Post.