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descriptionPlease help - I've been infected! EmptyPlease help - I've been infected!

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Dear folks

I do hope someone can help, as my laptop is unusable and I am not very computer literate. I am a Vicar and all my work is on the laptop - I am using my wife's PC to contact you. I have been infected with what Avast 4.8 lists as :

JS : Fake Warning-C (Trj)

Win 32/Crypt - GMZ (drp)

Repeated messages come up saying "Alert! Spyware Alert Vulnerabilities found" directing me to an Antispyware Software site that I'm sure is bogus.

All attempts to manouevre around the computer (eg to System Restore, or Internet Explorer) come up with blocking messages, directing me to the same site.

Please please help - I will be enormously grateful!

Guy Bridgewater

descriptionPlease help - I've been infected! EmptyRe: Please help - I've been infected!

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Update - I just followed your advice in another thread, and problem solved - THANKYOU THANKYOU!

Couldn't agree more with the comments below!

Guy

You guys are great! Thank you so much! Had this exact problem, and followed your directions, and it worked! Thank you thank you thank you! I will definitely come here first for any problems in the future (hopefully none, knock on wood) and send my friends/family here first if they have any problems. And I think I will pay for the full malwarebytes. I am so glad this problem that first seem enormous was fixed easily with your help!
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