Soft virus

I get a error saying c/: app failed to start, or something in that order..
maybe that new computer is in order lol can we do the remote access thing? This is going way beyond my computer abilities lol

hi Ronnie,

If you want to start fresh, you can just reformat (which is free) or purchase a new pc. Up to you

what involved in reformatting?

Hi Ronnie,

Do you have access to the CD's that came with your PC?

In reformatting you wipe the drive clean with those CD's and start fresh with a new Operating System, just like the day you bought it.

You will lose all your programs and files but, you can back your files up to a flash drive or CD's before the reformat to ensure you can put them back on when you're ready to do so.

I don't recommend backing up any executable files for programs. They can always be reinstalled later.

If you let me know what you plan to do: continue with the disinfection or reformat I can direct you to the proper forum so you can get help from our other Staff and members. Currently, only pre-approved users can respond to this topic.