Like all parents, Microsoft likes to tout the accomplishments of its offspring. Any conversation about Hotmail is likely to start with the fact that, at least globally, the free Web mail service has more active accounts than any of its rivals.
Pressed, though, company officials also see Hotmail's shortcomings. In recent years, rivals Google and Yahoo have been ahead of the game when it comes to adding things like conversation views, mobile synchronization and other features. And Yahoo has more U.S. accounts, while Google has been growing faster than Hotmail. Beyond any one feature, though, Hotmail has come to be perceived as a technology laggard, rather than a leader.
"We're not where we want to be," Microsoft Corporate Vice President Chris Jones said on Monday at a briefing in San Francisco.
More: http://news.cnet.com/8301-13860_3-20005201-56.html
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Pressed, though, company officials also see Hotmail's shortcomings. In recent years, rivals Google and Yahoo have been ahead of the game when it comes to adding things like conversation views, mobile synchronization and other features. And Yahoo has more U.S. accounts, while Google has been growing faster than Hotmail. Beyond any one feature, though, Hotmail has come to be perceived as a technology laggard, rather than a leader.
"We're not where we want to be," Microsoft Corporate Vice President Chris Jones said on Monday at a briefing in San Francisco.
More: http://news.cnet.com/8301-13860_3-20005201-56.html
