McAfee is promising to reimburse home customers hit by last Wednesday's faulty virus update, which hosed tens of thousands of computers.
Facing complaints and questions from people whose PCs crashed or kept rebooting as a result of the buggy update, McAfee formally apologized in an official blog last Friday. But now the company has gone a step further.
McAfee is committing to reimburse home and home office customers for any money they spent to fix their PCs as a result of the problem. Details are sketchy now, but the company is hoping people will sit tight for a few more days until more information is available.
More: http://news.cnet.com/8301-1009_3-20003399-83.html
Facing complaints and questions from people whose PCs crashed or kept rebooting as a result of the buggy update, McAfee formally apologized in an official blog last Friday. But now the company has gone a step further.
McAfee is committing to reimburse home and home office customers for any money they spent to fix their PCs as a result of the problem. Details are sketchy now, but the company is hoping people will sit tight for a few more days until more information is available.
More: http://news.cnet.com/8301-1009_3-20003399-83.html