Hello! We need to do some diagnostics to get started.1. Please download
Profiles by noahdfear.
- Save it to your desktop.
- Double-click profiles.exe and post its log when you reply
2. Download
Win32kDiag by ad13 and save it to your Desktop.
- Double-click Win32kDiag.exe to run Win32kDiag and let it finish.
- When it states "Finished! Press any key to exit...", press any key on your keyboard to close the program.
- Double-click on the Win32kDiag.txt file that is located on your Desktop and post the entire contents of that log as a reply to this topic.
3. Please download
Cheetah-Anti-Rogue by me, and save to your Desktop.
- Double-click on Cheetah-Anti-Rogue.zip, and extract the file to your Desktop.
- Double-click on Cheetah-Anti-Rogue.cmd to start.
- It will finish quickly and launch a log.
- Post the contents of it in your next reply.
4.
In your next reply, please
post the following logs for my review:
- Profiles log (1)
- Win32kDiag log (2)
- Cheetah log (3)
Thanks!