Hi

Hoping you can help

Whilst copying files from external harddrive Seagate FreeAgent Desktop to my dell Inspiron 1525 the laptop crashed. On each attempt to reboot the laptop it will run through the normal setup screens, dell screen and then get stuck on the vista startup screen with the scrolling bar. Each time I have option to either launch startup repair of start windows normally. It says that windows failed to start. Recent hardware or software change might be the cause. I have now tried to enter the repair option as well as just start normally but the same happens it locks on the vista scrolling bar then restarts.

Update: tried booting in safe mode and it hangs on crcdisk.sys

Update 2: tried last known good config when I got the dreaded blue screen with error code STOP: c000021a {Fatal System Error}
Verification of knownDLL dailed. System process terminated unexpectedly with a status of 0xc000012f (0x8aa0b238 0x00000000)

Stephanie

Last edited by steph3501 on 14th April 2010, 5:58 pm; edited 2 times in total (Reason for editing : more info, further infor)