My pc is very sick!!

Can you not run normal mode?

Hey,
I can run my pc in normal mode but i can't download anything for some reason, nor can i remove any programs you requested above.
I get a message saying ."the windows installer service could not be accessed. This can occur if you are running windows in safe mode, or if the windows installer is not correctly installed"
Any suggestions?
I appreciate your time.
Kind Regards,
Jenn

Hello.
Do you get that error in normal mode? the error happens in Safe Mode because the installer service doesn't run in Safe Mode.

Actually i get this message in normal mode!
My pc will allow me to go online but thats it!! As i said in my previous message i cannot remove anything nor will it allow me to download anything without that message popping up!
This is certainly confusing.
Thanks again,
Jenn

Hello.

Please re-run Combofix and post the new log.