Hi,
Last night all sorts of warnings and messages were popping up telling me my computer had been hijacked, it was being hacked, personal information was being stolen, etc. Then boxes offering help with an unregistered version of XP Antivirus Pro popped up again and again warning me about what was going on and asking me if I'd like to stop the invasion, protect myself, etc. I had good advice from my partner and didn't click on anything, just closing the boxes (sometimes having to click on 'do nothing' or 'continue unprotected.'
When we checked the real security center we saw that my firewall was down and my antivirus protection was off (with no yellow box there with the recommendations for turning them back on).
I turned the computer off last night and today I can turn it on, but when I go to log in, I put in my password and it goes to the personal setting message and then switches to 'logging off.' I can't even get into it today.
Can you please help me? Thanks so much.
Mary Kay
Last night all sorts of warnings and messages were popping up telling me my computer had been hijacked, it was being hacked, personal information was being stolen, etc. Then boxes offering help with an unregistered version of XP Antivirus Pro popped up again and again warning me about what was going on and asking me if I'd like to stop the invasion, protect myself, etc. I had good advice from my partner and didn't click on anything, just closing the boxes (sometimes having to click on 'do nothing' or 'continue unprotected.'
When we checked the real security center we saw that my firewall was down and my antivirus protection was off (with no yellow box there with the recommendations for turning them back on).
I turned the computer off last night and today I can turn it on, but when I go to log in, I put in my password and it goes to the personal setting message and then switches to 'logging off.' I can't even get into it today.
Can you please help me? Thanks so much.
Mary Kay