PC Does Not Recognise DVD/CD Drive

Hi,

My PC running Vista does not recognise my DVD/CD-ROM Drive. On going to Device Manager, it says " This device cannot start (Code 10)"

I have tried to unistall the driver and restarting the PC with no success - it is a HL-DT-ST DVD+-RW GSA-H73N ATA Device

Any help would be really appreciated.

1.Start Registry Editor (Regedt32.exe).

This can be done by opening the start menu and left clicking RUN, another option is pressing the windows logo key on the keyboard

together with the R key, in the box you type regedit and click OK ( or enter on your keyboard )
2. Find the right key in the registry.

Locate the UpperFilters value under the following key in the registry:

HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > Class > {4D36E965-E325-11CE-BFC1-08002BE10318}

When you see the UpperFilters key left click it and press delete, you will be asked for a confirmation, just click YES

Now do the exact same but with the Lowerfilters.
3. Reboot the computer

Now restart your computer and you should have a working CD/DVD drive once more !

CONCLUSION:

Some CD/DVD writing software change the filters in the registry to there own, this can sometimes cause problems.

By deleting these value's windows puts them back on default after a reboot.............Good Luck!!!!!!!
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Hi MiKeY,

Just wanted to let you know that my PC is now whole again

Thanks very much for your help!

Kool Deal Buddy!