WiredWX Hobby Weather ToolsLog in

 


descriptionWeird Issue: Network stops when music starts! EmptyWeird Issue: Network stops when music starts!

more_horiz
Hello All, first time poster Smile...

Issue:

When I surf the internet (Websites) in either Firefox or I.E. 8 and I decide to play music from a cd or mp3 file , It seems all network connectivity ceases or stops working, as soon as I close the program vlc or media player the internet (Websites) start working again without problem. So The network card and sound card which are both on a motherboard have problems with each other.


Tried:

I tried changing IRQ though option to do this is greyed out, also went into my bios to turn off ACPI and no option to do this. Also to note , I have update all drivers via Gigabyte.us and Driver Genius Professional!


I was wondering if you have any suggestions or solutions to this error, any feedback will be appreciated - thanks!


SYSTEM SPECS:


Computer Type ACPI x64-based PC
Operating System Microsoft Windows Vista Business
OS Service Pack Service Pack 2
Internet Explorer 8.0.6001.18813
DirectX DirectX 10.1
Computer Name XXXXXXXXX
User Name XXXXX
Logon Domain XXXXXX-PC
Date / Time 2009-08-06 / 13:02

Motherboard
CPU Type QuadCore AMD Phenom X4 Black Edition 9950, 2584 MHz (13 x 199)
Motherboard Name Gigabyte GA-MA790X-UD4P (2 PCI, 3 PCI-E x1, 2 PCI-E x16, 4 DDR2 DIMM, Audio, Gigabit LAN, IEEE-1394)
Motherboard Chipset AMD 790X, AMD K10
System Memory 8192 MB (DDR2-800 DDR2 SDRAM)
DIMM1: Kingston 2G-UDIMM 2 GB DDR2-800 DDR2 SDRAM (5-5-5-18 @ 400 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
DIMM2: Kingston 2G-UDIMM 2 GB DDR2-800 DDR2 SDRAM (5-5-5-18 @ 400 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
DIMM3: Kingston 2G-UDIMM 2 GB DDR2-800 DDR2 SDRAM (5-5-5-18 @ 400 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
DIMM4: Kingston 2G-UDIMM 2 GB DDR2-800 DDR2 SDRAM (5-5-5-18 @ 400 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
BIOS Type Award Modular (05/12/09)
Communication Port Communications Port (COM1)

Display
Video Adapter NVIDIA GeForce 9600 GSO (768 MB)
Video Adapter NVIDIA GeForce 9600 GSO (768 MB)
3D Accelerator nVIDIA GeForce 9600 GSO
Monitor LG L1732TQ (Digital) [17" LCD] (1610122815)

Multimedia
Audio Adapter Realtek ALC889A @ ATI SB750 - High Definition Audio Controller

Storage
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Storage Controller GIGABYTE GBB36X Controller
Storage Controller Microsoft iSCSI Initiator
Disk Drive Canon MP460Storage USB Device
Disk Drive Maxtor 6B250S0 ATA Device (250 GB, 7200 RPM, SATA)
Disk Drive WDC WD1001FALS-00J7B1 ATA Device (931 GB, IDE)
Optical Drive TSSTcorp CDDVDW SH-S203N ATA Device (DVD+R9:16x, DVD-R9:12x, DVD+RW:20x/8x, DVD-RW:20x/6x, DVD-RAM:12x, DVD-ROM:16x, CD:48x/32x/48x DVD+RW/DVD-RW/DVD-RAM)
Optical Drive TSSTcorp CDDVDW SH-S223Q ATA Device (DVD+R9:16x, DVD-R9:12x, DVD+RW:22x/8x, DVD-RW:22x/6x, DVD-RAM:12x, DVD-ROM:16x, CD:48x/32x/48x DVD+RW/DVD-RW/DVD-RAM)
SMART Hard Disks Status OK

Partitions
C: (NTFS) 195.3 GB (118.6 GB free)
D: (NTFS) 195.3 GB (195.2 GB free)
E: (NTFS) 540.9 GB (421.7 GB free)
F: (NTFS) 233.8 GB (224.5 GB free)
Total Size 1165.3 GB (960.0 GB free)

Input
Keyboard HID Keyboard Device
Mouse HID-compliant mouse

Network
Primary IP Address XXX.XXX.X.X
Primary MAC Address XX-XX-XX-XX-XX-XX
Network Adapter Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0) (192.168.2.2)

Peripherals
Printer Canon MP460 Printer
Printer Fax
Printer Microsoft XPS Document Writer
Printer Quicken PDF Printer
FireWire Controller Texas Instruments TSB43AB23 1394A-2000 OHCI PHY/Link-Layer Controller (PHY: TI TSB43AB23)
USB1 Controller ATI SB750 - OHCI USB Controller
USB1 Controller ATI SB750 - OHCI USB Controller
USB1 Controller ATI SB750 - OHCI USB Controller
USB1 Controller ATI SB750 - OHCI USB Controller
USB1 Controller ATI SB750 - OHCI USB Controller
USB2 Controller ATI SB750 - EHCI USB 2.0 Controller
USB2 Controller ATI SB750 - EHCI USB 2.0 Controller
USB Device American Power Conversion USB UPS
USB Device Canon MP460
USB Device USB Composite Device
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
USB Device USB Printing Support
Battery HID UPS Battery

DMI
DMI BIOS Vendor Award Software International, Inc.
DMI BIOS Version F5a
DMI System Manufacturer Gigabyte Technology Co., Ltd.
DMI System Product GA-MA790X-UD4P
DMI System Version
DMI System Serial Number
DMI System UUID 30303234-31443734-42464242-FFFFFFFF
DMI Motherboard Manufacturer Gigabyte Technology Co., Ltd.
DMI Motherboard Product GA-MA790X-UD4P
DMI Motherboard Version x.x
DMI Motherboard Serial Number
DMI Chassis Manufacturer Gigabyte Technology Co., Ltd.
DMI Chassis Version
DMI Chassis Serial Number
DMI Chassis Asset Tag
DMI Chassis Type Desktop Case
DMI Total / Free Memory Sockets 4 / 0




Port 0000-0CF7 Shared PCI bus
Port 0010-001F Exclusive Motherboard resources
Port 0020-0021 Exclusive Programmable interrupt controller
Port 0022-003F Exclusive Motherboard resources
Port 0040-0043 Exclusive System timer
Port 0044-005F Exclusive Motherboard resources
Port 0061-0061 Exclusive System speaker
Port 0062-0063 Exclusive Motherboard resources
Port 0065-006F Exclusive Motherboard resources
Port 0070-0073 Exclusive System CMOS/real time clock
Port 0074-007F Exclusive Motherboard resources
Port 0080-0090 Exclusive Direct memory access controller
Port 0091-0093 Exclusive Motherboard resources
Port 0094-009F Exclusive Direct memory access controller
Port 00A0-00A1 Exclusive Programmable interrupt controller
Port 00A2-00BF Exclusive Motherboard resources
Port 00C0-00DF Exclusive Direct memory access controller
Port 00E0-00EF Exclusive Motherboard resources
Port 00F0-00FF Exclusive Numeric data processor
Port 0170-0177 Exclusive IDE Channel
Port 01F0-01F7 Exclusive IDE Channel
Port 0220-0225 Exclusive Motherboard resources
Port 0228-022F Exclusive Motherboard resources
Port 0290-0294 Exclusive Motherboard resources
Port 0376-0376 Exclusive IDE Channel
Port 03B0-03BB Shared NVIDIA GeForce 9600 GSO
Port 03B0-03BB Undetermined PCI standard PCI-to-PCI bridge
Port 03C0-03DF Shared NVIDIA GeForce 9600 GSO
Port 03C0-03DF Undetermined PCI standard PCI-to-PCI bridge
Port 03F6-03F6 Exclusive IDE Channel
Port 03F8-03FF Exclusive Communications Port (COM1)
Port 040B-040B Exclusive Motherboard resources
Port 04D0-04D1 Exclusive Motherboard resources
Port 04D6-04D6 Exclusive Motherboard resources
Port 0B00-0B0F Exclusive Motherboard resources
Port 0B10-0B1F Exclusive Motherboard resources
Port 0B20-0B3F Exclusive Motherboard resources
Port 0C00-0C01 Exclusive Motherboard resources
Port 0C14-0C14 Exclusive Motherboard resources
Port 0C50-0C52 Exclusive Motherboard resources
Port 0C6C-0C6D Exclusive Motherboard resources
Port 0C6F-0C6F Exclusive Motherboard resources
Port 0CD0-0CD1 Exclusive Motherboard resources
Port 0CD2-0CD3 Exclusive Motherboard resources
Port 0CD4-0CDF Exclusive Motherboard resources
Port 0D00-FFFF Shared PCI bus
Port 4000-40FE Exclusive Motherboard resources
Port 4100-411F Exclusive Motherboard resources
Port 4210-4217 Exclusive Motherboard resources
Port B000-BFFF Exclusive ATI I/O Communications Processor PCI Bus Controller
Port C000-CFFF Exclusive PCI standard PCI-to-PCI bridge
Port CE00-CEFF Exclusive Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)Port D000-DFFF Exclusive PCI standard PCI-to-PCI bridge
Port DB00-DB0F Exclusive GIGABYTE GBB36X Controller
Port DC00-DC03 Exclusive GIGABYTE GBB36X Controller
Port DD00-DD07 Exclusive GIGABYTE GBB36X Controller
Port DE00-DE03 Exclusive GIGABYTE GBB36X Controller
Port DF00-DF07 Exclusive GIGABYTE GBB36X Controller
Port E000-EFFF Exclusive PCI standard PCI-to-PCI bridge
Port EF00-EF7F Exclusive NVIDIA GeForce 9600 GSO
Port FA00-FA0F Exclusive Standard Dual Channel PCI IDE Controller
Port FB00-FB0F Exclusive Standard Dual Channel PCI IDE Controller
Port FC00-FC03 Exclusive Standard Dual Channel PCI IDE Controller
Port FD00-FD07 Exclusive Standard Dual Channel PCI IDE Controller
Port FE00-FE03 Exclusive Standard Dual Channel PCI IDE Controller
Port FF00-FF07 Exclusive Standard Dual Channel PCI IDE Controller.

descriptionWeird Issue: Network stops when music starts! EmptyRe: Weird Issue: Network stops when music starts!

more_horiz
That is a strange one, i have heard of "when playing music it
severely affects network speed" but never heard it dropping a
connecting altogether.

can i ask, if the network card disables when music is playing, or is it still active but just drops all activity?

i would try (if you havent already) going to the gigabyte website,

  1. download both drivers (sound and network) (Manually)
  2. then uninstall both the drivers
  3. Restart PC
  4. install Network Driver
  5. Restart
  6. Install sound driver
  7. Restart
like i say i have never experienced/or even heard of this problem, So i am fairly eager to find a solution Smile...

descriptionWeird Issue: Network stops when music starts! EmptyRe: Weird Issue: Network stops when music starts!

more_horiz
It has a weird sense of humor , most of the time it disables all network activity , though sometimes it tries to work and the music crackles or lags really bad. I even thought the board might be bad so I exchanged it for a new one Sad tearing

I will try your suggestion and let you know asap! Thanks !

descriptionWeird Issue: Network stops when music starts! EmptyRe: Weird Issue: Network stops when music starts!

more_horiz
Hello,

Try updating to the latest version of VLC, you haven't already:

http://www.geekpolice.net/freeware-downloads-f14/vlc-media-player-101-t1823.htm

descriptionWeird Issue: Network stops when music starts! EmptyRe: Weird Issue: Network stops when music starts!

more_horiz
Thanks Buddy , just seen this post and forgot all about it. Seems on my motherboard there was a driver update released later i installed and it had to be done in a certain way.

i.e.

1. Uninstall\Disable Realtek Network Card\Driver
2. Uninstall\Disable Realtek HD Audio Card\Driver
3. Update Motherboard Drivers
4. Re-Enable and install Network and Audio Drivers


Kaboom - System works great then , when I upgraded to Windows 7 installed everything auto without a glitch!

descriptionWeird Issue: Network stops when music starts! EmptyRe: Weird Issue: Network stops when music starts!

more_horiz
privacy_tip Permissions in this forum:
You cannot reply to topics in this forum