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descriptionSystem Security Virus? EmptySystem Security Virus?

more_horiz
Yesterday Internet Explorer 8 began intermittently closing down while surfing the web and a dialogue box came up telling me my computer was infected. An antivirus program immediately began running and I immediately closed it. Today, the same thing happened again. All my software is updated. I have run a scan with McAfee, Lavasoft, and Malwarebytes but nothing has been found. I do believe I have been infected with the System Security virus. I have posted my HiJack This log below. At present I have been unable to find any unusual processes running in the Task Manager. Also, unlike some folks affected by this virus, I am able to run my antimalware programs. Nonetheless, I wish to make sure my computer is safe and also don't want to be interrupted again while surfing.
Thanks for any assistance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:04:21 PM, on 2/19/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Motherboard Monitor 5\MBM5.EXE
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\System32\ups.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZSTC09.exe
D:\Downloads1\Trend Micro\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bing.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll (file missing)
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - (no file)
O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll (file missing)
O4 - HKLM\..\Run: [MBM 5] "C:\Program Files\Motherboard Monitor 5\MBM5.EXE"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROProj.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.download.microsoft.com
O15 - Trusted Zone: http://*.mcafee.com
O15 - Trusted Zone: http://*.update.microsoft.com
O15 - Trusted Zone: http://*.windowsupdate.com
O15 - Trusted Zone: http://*.windowsupdate.microsoft.com
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {4CCA4E6B-9259-11D9-AC6E-444553544200} (FixController Control) - http://h30155.www3.hp.com/ediags/dd/install/HPInstallMgr_v01.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h30155.www3.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1228868752196
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1254605373859
O16 - DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} (DDRevision Class) - http://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {F461205D-ABDC-42FE-B2E2-AFD4600B905E} (MASHControl Class) - http://www.amiuptodate.com/vsc/mvt/bin/1,0,0,7/mash.cab
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Imapi Helper - Alex Feinman - C:\Program Files\Alex Feinman\ISO Recorder\ImapiHelper.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

--
End of file - 9699 bytes

descriptionSystem Security Virus? EmptyRe: System Security Virus?

more_horiz
Hello. We need to do some diagnostics to get started.

1. Please download Rooter and Save it to your desktop
  • Double click it to start the tool.
  • Click Scan.
  • Eventually, a Notepad file containing the report will open, also found at C:\Rooter.txt. Post that log in your next reply.

2. Download LockSearch to your desktop
  • A window will pop up, Press 2 and then Enter. A scan will start, let it run uninterrupted. It should only take a few minutes.
  • A log will appear when it is finished, it will also be saved in the same location as LockSearch, which should be on your desktop. Post the contents of the log in your reply

3. Please download CKScanner by askey127 from here
Save it to your desktop.
  • Doubleclick CKScanner.exe and click Search For Files.
  • After a very short time, when the cursor hourglass disappears, click Save List To File.
  • A message box will verify that the file is saved.
  • Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.

4. Please download Cheetah-Anti-Rogue, and save to your Desktop.
  • Double-click on Cheetah-Anti-Rogue.zip, and extract the file to your Desktop.
  • Double-click on Cheetah-Anti-Rogue.cmd to start.
  • It will finish quickly and launch a log.
  • Post the contents of it in your next reply.

5. I request the following logs to be posted in your next reply, please:
-Rooter
-LockSearch
-CKScanner
-Cheetah

Thanks. Smile...

descriptionSystem Security Virus? EmptyRe: System Security Virus

more_horiz
Thanks so much for your willingness to see if I am infected. Below are the logs you requested:

Rooter.exe (v1.0.2) by Eric_71
.
SeDebugPrivilege granted successfully ...
.
Windows XP Home Edition (5.1.2600) Service Pack 3
[32_bits] - x86 Family 15 Model 4 Stepping 10, AuthenticAMD
.
[wscsvc] (Security Center) RUNNING (state:4)
[SharedAccess] RUNNING (state:4)
Windows Firewall -> Disabled !
.
Internet Explorer 8.0.6001.18702
.
A:\ [Removable]
C:\ [Fixed-NTFS] .. ( Total:71 Go - Free:49 Go )
D:\ [Fixed-NTFS] .. ( Total:4 Go - Free:3 Go )
E:\ [Removable]
F:\ [CD_Rom]
G:\ [CD_Rom]
.
Scan : 10:20.26
Path : C:\Documents and Settings\Warren Strickland\Desktop\Rooter.exe
User : Warren Strickland ( Administrator -> YES )
.
----------------------\\ Processes
.
Locked [System Process] (0)
______ System (4)
______ \SystemRoot\System32\smss.exe (580)
______ \??\C:\WINDOWS\system32\csrss.exe (644)
______ \??\C:\WINDOWS\system32\winlogon.exe (668)
______ C:\WINDOWS\system32\services.exe (712)
______ C:\WINDOWS\system32\lsass.exe (724)
______ C:\WINDOWS\system32\Ati2evxx.exe (896)
______ C:\WINDOWS\system32\svchost.exe (908)
______ C:\WINDOWS\system32\svchost.exe (992)
______ C:\WINDOWS\System32\svchost.exe (1084)
______ C:\WINDOWS\System32\svchost.exe (1188)
______ C:\WINDOWS\System32\svchost.exe (1396)
______ C:\WINDOWS\system32\Ati2evxx.exe (1576)
______ C:\WINDOWS\Explorer.EXE (1640)
______ C:\WINDOWS\system32\spoolsv.exe (1672)
______ C:\Program Files\Motherboard Monitor 5\MBM5.EXE (1916)
______ C:\Program Files\Logitech\MouseWare\system\em_exec.exe (196)
______ C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe (204)
______ C:\Program Files\HP\hpcoretech\hpcmpmgr.exe (208)
______ C:\Program Files\Common Files\Java\Java Update\jusched.exe (276)
______ C:\Program Files\iTunes\iTunesHelper.exe (308)
______ C:\Program Files\Windows Media Player\WMPNSCFG.exe (384)
______ C:\WINDOWS\System32\svchost.exe (1196)
______ C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe (1260)
______ C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe (1292)
______ C:\Program Files\Bonjour\mDNSResponder.exe (1360)
______ C:\WINDOWS\System32\svchost.exe (1448)
______ C:\PROGRA~1\Iomega\System32\AppServices.exe (1460)
______ C:\Program Files\Java\jre6\bin\jqs.exe (1488)
______ C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe (1556)
______ c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe (1704)
______ C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe (1912)
______ c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe (2000)
______ C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe (2032)
______ C:\Program Files\McAfee\MPF\MPFSrv.exe (236)
______ C:\Program Files\Raxco\PerfectDisk\PDAgent.exe (360)
______ C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe (1792)
______ C:\Program Files\UPHClean\uphclean.exe (2112)
______ C:\WINDOWS\System32\ups.exe (2160)
______ C:\Program Files\Iomega\AutoDisk\ADService.exe (2228)
______ C:\Program Files\Windows Media Player\WMPNetwk.exe (2452)
______ c:\PROGRA~1\mcafee.com\agent\mcagent.exe (2524)
______ C:\Program Files\iPod\bin\iPodService.exe (3328)
______ C:\WINDOWS\System32\alg.exe (3568)
______ C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (3624)
______ c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe (1620)
______ C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe (1732)
______ C:\Documents and Settings\Warren Strickland\Desktop\Rooter.exe (3212)
.
----------------------\\ Device\Harddisk0\
.
\Device\Harddisk0 [Sectors : 63 x 512 Bytes]
.
\Device\Harddisk0\Partition1 --[ MBR ]-- (Start_Offset:32256 | Length:76708929024)
\Device\Harddisk0\Partition0 (Start_Offset:76708961280 | Length:5239503360)
\Device\Harddisk0\Partition2 (Start_Offset:76708993536 | Length:5239471104)
.
----------------------\\ Scheduled Tasks
.
C:\WINDOWS\Tasks\desktop.ini
C:\WINDOWS\Tasks\SA.DAT
C:\WINDOWS\Tasks\UPS System Shutdown Program.job
C:\WINDOWS\Tasks\User_Feed_Synchronization-{AF9EE615-EF9F-41DF-B07D-9F7C4ADED09B}.job
.
----------------------\\ Registry
.
.
----------------------\\ Files & Folders
.
----------------------\\ Scan completed at 10:20.45
.
C:\Rooter$\Rooter_1.txt - (20/02/2010 | 10:20.45)


LockSearch by jpshortstuff (05.11.09.1)
Log created at 10:26 on 20/02/2010 (Warren Strickland)
Scanning C:\


C:\hiberfil.sys
-------------------------


C:\pagefile.sys
-------------------------

-=E.O.F=-

CKScanner - Additional Security Risks - These are not necessarily bad
c:\documents and settings\warren strickland\favorites\shopping\blacktop crack seal # 864005 by quikrete company.url
c:\program files\jasc software inc\paint shop pro 8\bump maps\cracked desert.pspimage
c:\program files\jasc software inc\paint shop pro 8\patterns\cracked paint.pspimage
c:\program files\jasc software inc\paint shop pro 8\picture frames\black crackle.pspframe
c:\program files\jasc software inc\paint shop pro 8\presets\preset_fineleather_crackle.pspscript
c:\program files\jasc software inc\paint shop pro 8\presets\preset_fineleather_more cracks.pspscript
c:\program files\jasc software inc\paint shop pro 8\presets\preset_fineleather_small cracks.pspscript
scanner sequence 3.FA.11
----- EOF -----

Cheetah-Anti-Rogue v1.3.9
by DragonMaster Jay

Microsoft Windows XP [Version 5.1.2600]
Date: 02/20/2010 - Time: 10:41:40 - Arch.: x86


-- Malware removal tools check --
Malwarebytes' Anti-Malware
SUPERAntiSpyware


-- Known infection --



Extra message: Detection only.


EOF

descriptionSystem Security Virus? EmptyRe: System Security Virus?

more_horiz
Please open Malwarebytes, click the Update tab, and click Check for Updates. Then, click the Scanner tab, select Perform Quick Scan, and press Scan. Remove selected, and post the log in your next reply.

descriptionSystem Security Virus? EmptyRe: System Security Virus

more_horiz
Thanks for continuing to assess this on my behalf. Thusfar, there has been no reoccurrence of the browser closing unexpectedly for the past 24 hours. Nonetheless, I wish to ensure this System Security virus or whatever else may have caused this is not still on my computer.
I really appreciate the time you have taken to look into this.

Malwarebytes' Anti-Malware 1.44
Database version: 3767
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

2/20/2010 12:41:50 PM
mbam-log-2010-02-20 (12-41-50).txt

Scan type: Quick Scan
Objects scanned: 129404
Time elapsed: 6 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

descriptionSystem Security Virus? EmptyRe: System Security Virus?

more_horiz
Please run a free online scan with the ESET Online Scanner
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • When asked, allow the ActiveX control to install
  • Click Start
  • Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  • Click Scan (This scan can take several hours, so please be patient)
  • Once the scan is completed, you may close the window
  • Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic

descriptionSystem Security Virus? EmptyRe: System Security Virus

more_horiz
Below is the log from ESET Online Scanner:

# IEXPLORE.EXE=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=99005f23cbb6504e80212680a1235617
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2010-02-20 08:16:49
# local_time=2010-02-20 03:16:49 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 21117840 21117840 0 0
# compatibility_mode=5121 16776533 100 96 167439 18702032 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=72915
# found=0
# cleaned=0
# scan_time=3704

descriptionSystem Security Virus? EmptyRe: System Security Virus?

more_horiz
Your computer is clean. How is it running now?

descriptionSystem Security Virus? EmptyRe: System Security Virus?

more_horiz
It does indeed seem to be the case. I can't quite figure out what caused the original problem or how it resolved itself. Nevertheless, I appreciate your willingness to assist. I shall certainly use this forum again when the need arrives!!

descriptionSystem Security Virus? EmptyRe: System Security Virus?

more_horiz
Care to know prevention tips and security tips?

descriptionSystem Security Virus? EmptyRe: System Security Virus?

more_horiz
I would indeed be appreciative of prevention and security tips. At present, I keep all Windows components updated. I also keep my antivirus updated.
I routinely run Lavasoft AdAware and Malwarebytes. I suspect I came across a bug when accessing a site I found during a Google search as that was the first time I encountered the issue. I used to utilize McAfee SiteAdvisor and Trend Micro's comparable utility (I don't recall it's name).
However, they had some issues with IE8 when it came out and both seemed to slow down my computer somewhat. Of course, I never open e-mail attachments unless I am expecting them from someone. Beyond this, I really don't do anything else.

descriptionSystem Security Virus? EmptyRe: System Security Virus?

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Ok let's clean up and get security wise.

Now to get you off to a good start we will clean your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your restore points, but this is my method:
  • Select Start > All Programs > Accessories > System tools > System Restore.
  • On the dialogue box that appears select Create a Restore Point
  • Click NEXT
  • Enter a name e.g. Clean
  • Click CREATE

You now have a clean restore point, to get rid of the bad ones:
  • Select Start > All Programs > Accessories > System tools > Disk Cleanup.
  • In the Drop down box that appears select your main drive e.g. C
  • Click OK
  • The System will do some calculation and the display a dialogue box with TABS
  • Select the More Options Tab.
  • At the bottom will be a system restore box with a CLEANUP button click this
  • Accept the Warning and select OK again, the program will close and you are done


To remove all of the tools we used and the files and folders they created, please do the following:
Please download OTC.exe by OldTimer:

  • Save it to your Desktop.
  • Double click OTC.exe.
  • Click the CleanUp! button.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes.

Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

==

Please download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start
    button to begin the process. Depending on how often you clean temp
    files, execution time should be anywhere from a few seconds to a minute
    or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


==

Download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

descriptionSystem Security Virus? EmptyRe: System Security Virus?

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Thanks so much for the continued assistance. I have performed each of the clean up issues per your instructions.
Posted below please find the contents from Security Check. I see it notes that my Windows Firewall is disabled. That is because the McAfee firewall is enabled.


Results of screen317's Security Check version 0.99.1
Windows XP Service Pack 3
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
ESET Online Scanner v3
McAfee SecurityCenter
``````````````````````````````
Anti-malware/Other Utilities Check:

Ad-Aware
HijackThis 2.0.2
Eusing Free Registry Cleaner
Java(TM) 6 Update 18
Java Auto Updater
Out of date Java installed!
Adobe Flash Player 10
Adobe Reader 9.3
``````````````````````````````
Process Check:
objlist.exe by Laurent

Ad-Aware AAWService.exe is disabled!
Ad-Aware AAWTray.exe is disabled!
McAfee VIRUSS~1 mcshield.exe
McAfee VIRUSS~1 mcsysmon.exe
``````````````````````````````
DNS Vulnerability Check:

GREAT! (Not vulnerable to DNS cache poisoning)

`````````End of Log```````````

descriptionSystem Security Virus? EmptyRe: System Security Virus

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As a further follow up to the findings of Security Check:

1. It notes my Java is out of date. Thus, I went to Control Panel where the Java icon is located. I double clicked that and went to the update tab. It checked my Java and came back that it was up to date. Perhaps there is another type of updating this program of which I am unaware.

2. I do not utilize the Ad-Aware Ad-Watch Live real time protection module as I was afraid it would interfere or conflict in some manner with the McAfee program. I have been told that two such real time programs can cause problems. Let me know if that is the case.

descriptionSystem Security Virus? EmptyRe: System Security Virus?

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For your information, I checked my Java and it is listed as V. 6 Update 18.
The Java site says this is the latest version.

Thanks

descriptionSystem Security Virus? EmptyRe: System Security Virus?

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I know, the Security Check tool appears to be out of date. Sorry for that.

Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

Software recommendations

AntiSpyware

  • SpywareBlaster
    SpywareBlaster is a program that prevents spyware from installing on your computer. A tutorial on using SpywareBlaster may be found here.
  • Spybot - Search & Destroy.
    Spybot - Search & Destroy is a spyware and adware removal program. It also has realtime protection, TeaTimer to help safeguard your computer against spyware. (The link for Spybot - Search & Destroy contains a tutorial that will help you download, install, and begin using Spybot).


NOTE: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

Resident Protection help
A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

Rogue programs help
There are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Securing your computer

  • Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • hpHosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.


Please consider using an alternate browser
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

If you are interested:


Thank you for choosing GeekPolice. Please see this page if you would like to leave feedback or contribute to our site. Do you have any more questions?

descriptionSystem Security Virus? EmptyRE: System Security Virus

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You have provided me with wonderful information. I really appreciate your continued help. I do not have additional questions at this time. Have a Great Day!!!!!

descriptionSystem Security Virus? EmptyRe: System Security Virus?

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You're welcome.

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