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Internet Security 2010 virus & can't open internet now

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descriptionInternet Security 2010 virus & can't open internet now EmptyInternet Security 2010 virus & can't open internet now

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Hi again,
I think I posted my question on the hello page , not knowing i had to wait for a reply. So now i think I'm in the right forum...
I have this new virus (Internet security 2010) on my computer and tried following your advice on your site which suggested to open my task manager... I couldn't because somehow it said:
"it was disabled by "my" administrator" . So I went ahead and downloaded the program which you suggested to run after taking care of this task manager stuff...(anti-malware I think) and that seems to have removed most of the virus.... but now I am unale to connect to my dial-up internet service. ( I probably should not have run the program before taking care of the task manager problem)I tried going back and reconfiguring my ISP( if that makes sense) but it wont allow me to....
I am presently using a more antique computer(windows 98) which allows me to get my outlook express mail, and communicate with you... dont know if you can help me with this..
cause if I cannot connect to internet ... not sure what I should do next
I would appreciate any advice....
Thanks in advance,

descriptionInternet Security 2010 virus & can't open internet now EmptyRe: Internet Security 2010 virus & can't open internet now

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Download OTL by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.

descriptionInternet Security 2010 virus & can't open internet now EmptyRe: Internet Security 2010 virus & can't open internet now

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Hello again,
I'm not able to get on the internet with the infected computer (I am writing to you from an older model, my first computer ...) so I cannot download anything to the infected computer until I figure out how to connect online. When I tried creating a new connection thru Network Connections, the dial-up connection option was faded out so that I could not select it. (I'm guessing Internet Security 2010 blocked my internet access when i tried the anti-malware scan...or could it be the scan itself that erased something?) Do you think there is any way around this ?

descriptionInternet Security 2010 virus & can't open internet now EmptyRe: Internet Security 2010 virus & can't open internet now

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Can you transfer tool over from the working machine via CD or USB?

descriptionInternet Security 2010 virus & can't open internet now EmptyRe: Internet Security 2010 virus & can't open internet now

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Hi,
OK, didn't realize I could do that, will try it, thanks

descriptionInternet Security 2010 virus & can't open internet now EmptyRe: Internet Security 2010 virus & can't open internet now

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Ok, so I ran the OTL scan but then at the end it said :
Cannot find the F:\\OTL.Txt file , do you want to create a new file
and Cannot find the F:\\Extras.txt file, do you want to create a new file ,
which i said yes to both . 2 boxes of Untitled Notepad opened.... but both empty. Another window opened at bottom of screen saying
Windows delayed write failed: Windows was unable to save all the data for the F:\OTL.txt. The data has been lost. this error may be caused by a failure of your computer hardware or network connection .Please try to this file elsewhere. Any other suggestions?

descriptionInternet Security 2010 virus & can't open internet now EmptyRe: Internet Security 2010 virus & can't open internet now

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What OS are you running OTL on?

descriptionInternet Security 2010 virus & can't open internet now EmptyRe: Internet Security 2010 virus & can't open internet now

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Oh boy, I dont have alot of computer knowledge.... hope I dont sound too dumb... but what is OS?

descriptionInternet Security 2010 virus & can't open internet now EmptyRe: Internet Security 2010 virus & can't open internet now

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Operating system, eg XP, Vista, 7.

descriptionInternet Security 2010 virus & can't open internet now EmptyRe: Internet Security 2010 virus & can't open internet now

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Its WIndows XP Home Edition

descriptionInternet Security 2010 virus & can't open internet now EmptyRe: Internet Security 2010 virus & can't open internet now

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Please download Ice Sword from HERE

  1. Download the zip to your desktop and extract it.
  2. Open the Ice Sword folder and then launch IceSword.exe.
  3. Will IceSword open?

descriptionInternet Security 2010 virus & can't open internet now EmptyRe: Internet Security 2010 virus & can't open internet now

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OK, I transfered the file by USB to my infected computer's desktop, then extracted the file now called IceSword122en, opened that and saw the IceSword folder, which I was able to open but I cannot find IceSword.exe to launch that..... Each time I close that folder and reopen it, it reopens with a new name, eg: byuc15A565F6. It has function, registry and file buttons on the left side, but couldn't see anywhere to launch IceSword.exe

descriptionInternet Security 2010 virus & can't open internet now EmptyRe: Internet Security 2010 virus & can't open internet now

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Yep, that's it, that's why I like IceSword, renames with a new name every time it's opened. The malware writers have yet to pick up on this. Ahahaha


  • Now, on the left hand side tool, hit the Process button at the top of the list.
  • Just above the list, there is a log button, press that and save the log to your Desktop.
  • Next, hit the Startup on the left side list.
  • Press the log button again.
  • Post the two logs in your next reply.

descriptionInternet Security 2010 virus & can't open internet now EmptyRe: Internet Security 2010 virus & can't open internet now

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Hope I did it right:

Process:

System Idle Process
System
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.exe
C:\Program Files\Compaq\Easy Access Button Support\BttnServ.exe
C:\Program Files\Logitech\WingMan Profiler\LWPEvntM.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Lexmark 3300 Series\lxccmon.exe
C:\WINDOWS\System32\SMSS.EXE
C:\WINDOWS\System32\CSRSS.EXE
C:\WINDOWS\System32\WINLOGON.EXE
C:\WINDOWS\System32\LXCCCOMS.EXE
C:\WINDOWS\System32\SERVICES.EXE
C:\WINDOWS\System32\LSASS.EXE
C:\WINDOWS\System32\SVCHOST.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\System32\SVCHOST.EXE
C:\WINDOWS\System32\SVCHOST.EXE
C:\Program Files\Corel\Print House 2000\Register\Remind32.exe
C:\WINDOWS\System32\SVCHOST.EXE
C:\Program Files\iPod\BIN\iPodService.exe
C:\WINDOWS\System32\SVCHOST.EXE
C:\Program Files\Compaq\Easy Access Button Support\EAUSBKBD.exe
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\System32\SPOOLSV.EXE
C:\WINDOWS\System32\PCTSPK.EXE
C:\WINDOWS\System32\SVCHOST.EXE
C:\WINDOWS\System32\WDFMGR.EXE
C:\WINDOWS\System32\WSCNTFY.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Documents and Settings\Compaq\Desktop\IceSword122en\IceSword122en\IceSword.exe



Startup:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
SystemTray
SysTray.Exe

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
CPQEASYACC
C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Lwinst Run Profiler
C:\Program Files\Logitech\WingMan Profiler\Lwtest.exe /detect /quiet /launch "C:\Program Files\Logitech\WingMan Profiler\Lwpevntm.exe"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
QuickTime Task
"C:\Program Files\QuickTime\qttask.exe" -atboottime

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
iTunesHelper
"C:\Program Files\iTunes\iTunesHelper.exe"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
LXCCCATS
rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCCtime.dll,_RunDLLEntry@16

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
lxccmon.exe
"C:\Program Files\Lexmark 3300 Series\lxccmon.exe"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Easy Dock
C:\Documents and Settings\Compaq\My Documents\RCA EasyRip\EZDock.exe

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
MSMSGS
"C:\Program Files\Messenger\msmsgs.exe" /background

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
Uniblue RegistryBooster 2
C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
updateMgr
"C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
ctfmon.exe
C:\WINDOWS\system32\ctfmon.exe

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
desktop.ini


C:\Documents and Settings\All Users\Start Menu\Programs\Startup
MICROSOFT WORKS CALENDAR REMINDERS.LNK
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe (Remark£ºCal reminder shortcut)

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
COREL PRINT HOUSE REGISTRATION.LNK
C:\Program Files\Corel\Print House 2000\Register\Remind32.exe (Remark£ºCorel Print House Registration)

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
PowerReg Scheduler.exe


C:\Documents and Settings\All Users\Start Menu\Programs\Startup
HP INSTANT SUPPORT.LNK
C:\Program Files\Hewlett-Packard\hpis\bin\matcli.exe (Remark£º)

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Adobe Reader Speed Launch.lnk
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe (Remark£º)

C:\Documents and Settings\Compaq\Start Menu\Programs\Startup
desktop.ini

descriptionInternet Security 2010 virus & can't open internet now EmptyRe: Internet Security 2010 virus & can't open internet now

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Hmm, don't see anything there.


  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    Link 1
    Link 2
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste BOTH LOGS back here, use more than one post if needed.

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