Hello.
Please download the
LSPfix from here:
LSPFixUnzip it to the
Desktop (Important!!) and run it. Check the box that says "
I know what I'm doing", and then select each instance of "
helper32.dll" in the left-hand panel and click
>> button to move it to the right-hand panel. Then click
Finish to allow
LSPfix to rebuild the LSP chain.
- Open HijackThis
- Choose "Do a system scan only"
- Check the boxes in front of these lines:
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\winlogon32.exe
O2 - BHO: BHO - {00000185-C745-43D2-44F1-01A1C789C738} - C:\PROGRA~1\SB\SMART-~1\BHO010~1.DLL (file missing)
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: (no name) - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - (no file)
O2 - BHO: ShopAtHomeIEHelper - {E8DAAA30-6CAA-4b58-9603-8E54238219E2} - C:\Program Files\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: ShopAtHome Toolbar - {98279C38-DE4B-4bcf-93C9-8EC26069D6F4} - C:\Program Files\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
O4 - HKLM\..\Run: [requester] "C:\WINDOWS\System32\requester.11.exe"
O4 - HKLM\..\Run: [SelectRebates] C:\Program Files\SelectRebates\SelectRebates.exe
O4 - HKLM\..\Run: [smss32.exe] C:\WINDOWS\system32\smss32.exe
O4 - HKCU\..\Run: [Internet Security 2010] C:\Program Files\InternetSecurity2010\IS2010.exe
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZJ
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei-2/SmileyCentralFWBInitialSetup1.0.0.8-2.cab
- Press "Fix Checked"
- Close Hijack This.
Please download and run this tool.
Download Malwarebytes' Anti-Malware from
HereDouble Click mbam-setup.exe to install the application.
- Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select "Perform Quick Scan", then click Scan.
- The scan may take some time to finish,so please be patient.
- When the scan is complete, click OK, then Show Results to view the results.
- Make sure that everything is checked, and click Remove Selected.
- When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
- The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.Post the contents of the MBAM Log.