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Frustrated! Someone please help me remove this malware.

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descriptionFrustrated! Someone please help me remove this malware. - Page 2 EmptyRe: Frustrated! Someone please help me remove this malware.

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I did that and it didn't find anything. I have a screen shot of what it said:

Frustrated! Someone please help me remove this malware. - Page 2 11817aw

Here's the log for the scan:

Malwarebytes' Anti-Malware 1.44
Database version: 3586
Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18865

1/17/2010 8:57:53 PM
mbam-log-2010-01-17 (20-57-53).txt

Scan type: Quick Scan
Objects scanned: 92866
Time elapsed: 5 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

descriptionFrustrated! Someone please help me remove this malware. - Page 2 EmptyRe: Frustrated! Someone please help me remove this malware.

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Good. Now this last scan:

Download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

descriptionFrustrated! Someone please help me remove this malware. - Page 2 EmptyRe: Frustrated! Someone please help me remove this malware.

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Okay. Here you go:

Results of screen317's Security Check version 0.99.1
Windows Vista (UAC is enabled)
Out of date service pack!!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
ESET Online Scanner v3
Norton 360
WMIC entry does not exist for antivirus; attempting automatic update.
``````````````````````````````
Anti-malware/Other Utilities Check:

Ad-Aware
Java(TM) 6 Update 6
Out of date Java installed!
Adobe Flash Player 10
Adobe Reader 9.2
``````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
Ad-Aware AAWService.exe
Ad-Aware AAWTray.exe is disabled!
``````````````````````````````
DNS Vulnerability Check:

GREAT! (Not vulnerable to DNS cache poisoning)

`````````End of Log```````````

descriptionFrustrated! Someone please help me remove this malware. - Page 2 EmptyRe: Frustrated! Someone please help me remove this malware.

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Please consider updating to Windows Vista Service Pack 2 (SP2).
Windows Vista Service Pack 2 (SP2) contains all the updates released since SP1 plus support for new types of hardware and emerging hardware standards.
It is now available via Windows Update or as a standalone installation here.

==

Please download the newest version of Java from Java.com.

Before installing: it is important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs.
Search in the list for all previous installed versions of Java. (J2SE Runtime Environment). Please uninstall/remove each of them.

Once old versions are gone, please install the newest version.

==

Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

Software recommendations

AntiSpyware

  • SpywareBlaster
    SpywareBlaster is a program that prevents spyware from installing on your computer. A tutorial on using SpywareBlaster may be found here.
  • Spybot - Search & Destroy.
    Spybot - Search & Destroy is a spyware and adware removal program. It also has realtime protection, TeaTimer to help safeguard your computer against spyware. (The link for Spybot - Search & Destroy contains a tutorial that will help you download, install, and begin using Spybot).


NOTE: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

Resident Protection help
A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

Rogue programs help
There are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Securing your computer

  • Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • hpHosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.


Please consider using an alternate browser
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

If you are interested:

  • Firefox may be downloaded from here: http://www.getfirefox.com
  • Opera is available here: http://www.opera.com/download/


Thank you for choosing GeekPolice. Please see this page if you would like to leave feedback or contribute to our site. Do you have any more questions?

descriptionFrustrated! Someone please help me remove this malware. - Page 2 EmptyRe: Frustrated! Someone please help me remove this malware.

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Alright. Thank you. ^^ I'll definitely look into everything you've listed.
I don't have anymore questions. You were a great help! ^_^
Thanks again. It was all very much appreciated.

descriptionFrustrated! Someone please help me remove this malware. - Page 2 EmptyRe: Frustrated! Someone please help me remove this malware.

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You're welcome. Smile...

descriptionFrustrated! Someone please help me remove this malware. - Page 2 EmptyRe: Frustrated! Someone please help me remove this malware.

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