I have PC Security 2009 on my system- I am using a Dell laptop. Windows XP. We tried other suggestions given on other websites to remove the malware. It seemed to work, but once again the pop-up has reappeared. I have tried several time to follow your directions I found using my iphone to download the removal tool malwarebytes' anti-malware. The computer now stops me with a red screen that has the same information asking me to click for further information as the website is (any website) is blocked by it. If I click on more information-the blue screen shown on your directions reappears.
Please help me. I can't seem to get this off or get anywhere to get it off.
Any advice, suggestions would be appreciated.
I have to keep going back to my home page, back to the website whether it be this one or another and go back and forth just to move around. Every move I make on-line that red screen appears and stops me.
Please advise.
Thank you,
Jennifer
Please help me. I can't seem to get this off or get anywhere to get it off.
Any advice, suggestions would be appreciated.
I have to keep going back to my home page, back to the website whether it be this one or another and go back and forth just to move around. Every move I make on-line that red screen appears and stops me.
Please advise.
Thank you,
Jennifer