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descriptionHard drive missing memory EmptyHard drive missing memory

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My hard drive says it's suppose to have 80 GB, but I only have 15 GB and I know I am only using about 15 GB. Also, when I was running Malwarebytes it was scanning my old sisters files which It says I cant access. It has been like that ever since I did PC recovery.

descriptionHard drive missing memory EmptyRe: Hard drive missing memory

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Hello,

Please take a screenshot of the disk usage and post it here. Do you want to perform a recovery? If yes, then tell me the brand of your PC.

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Hard drive missing memory Lambo-11

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descriptionHard drive missing memory EmptyRe: Hard drive missing memory

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Hard drive missing memory Drive

and I will lose everything if I recover right? If so, I don't want to.

descriptionHard drive missing memory EmptyRe: Hard drive missing memory

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Hello,

Yes, you will loose everything, unless you back it up. Hello, your drive shows that you are using 77GB. how do you know you are using only 15GB?

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Hard drive missing memory Lambo-11

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descriptionHard drive missing memory EmptyRe: Hard drive missing memory

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I checked every folder in the C: drive except the one I cant access which is my sister's folder and nȯne of the folders seem like they would be taking 77 GB

descriptionHard drive missing memory EmptyRe: Hard drive missing memory

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During the normal operation of your computer, Windows and your other program create an awful lot of temporary files. Though it's called temporary, they don't usually get removed, so they build up.

CCleaner is a great and free utility I use to delete temporary files automatically. It's able to free up disk space and speed up your computer. Read this topic on how to install and run CCleaner.

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Hard drive missing memory Lambo-11

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descriptionHard drive missing memory EmptyRe: Hard drive missing memory

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Umm, it says 404 not found when I click "Download CCleaner"

descriptionHard drive missing memory EmptyRe: Hard drive missing memory

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Hello,

Try again, I have updated the link.

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descriptionHard drive missing memory EmptyRe: Hard drive missing memory

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Thank you for updating the link, but how come my sisters files are still here even though I did PC Recovery. When I ran Malwarebytes, it was scanning my sisters files and my sister had lots of songs and movies and I cant access her folder

descriptionHard drive missing memory EmptyRe: Hard drive missing memory

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Hello,

You can't access the files because it's in another user account. When you perform PC recovery what option did you choose? Did you do a repair instead?

Tell me the brand of your PC, so I can give you instructions for a proper recovery.

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Hard drive missing memory Lambo-11

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descriptionHard drive missing memory EmptyRe: Hard drive missing memory

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I don't remember what I put, but what do you mean brand?

descriptionHard drive missing memory EmptyRe: Hard drive missing memory

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Hello,

Yes, the brand. Dell, HP, etc.

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Hard drive missing memory Lambo-11

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descriptionHard drive missing memory EmptyRe: Hard drive missing memory

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My Brand is HP sorry for late reply my wireless wasn't working so I had to get an ethernet

descriptionHard drive missing memory EmptyRe: Hard drive missing memory

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Hi, please post me here size of your Documents and Settings folder. Just go to My Computer > C: partiton > Than right click on Documents and Settings folder and click Properties.

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Hard drive missing memory V45u80

descriptionHard drive missing memory EmptyRe: Hard drive missing memory

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Here you go
EDIT:Also I can show you when I scan with Malware Bytes because it scans my sisters old files even though I PC recovered
Hard drive missing memory Space

descriptionHard drive missing memory EmptyRe: Hard drive missing memory

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Ok, go to My Computer > Right click on C: partition > Properties.

Click on Disc CleanUp button, wait moment for new window, than select this option in check box :
Temporary Internet Files
Offline Web Pages
Recycle Bin
Temporary Files
Compress Old Files


Now click OK.

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Hard drive missing memory V45u80

descriptionHard drive missing memory EmptyRe: Hard drive missing memory

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I don't know where C: partition > Properties. is I went to my computer but i couldn't find it

descriptionHard drive missing memory EmptyRe: Hard drive missing memory

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Just right click on your Hard Drive partition, than choose properties, look at the picture bellow.

Hard drive missing memory Untitl11

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Hard drive missing memory V45u80

descriptionHard drive missing memory EmptyRe: Hard drive missing memory

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The disc cleanup didn't really do anything and what I was trying to do was delete my sisters files as you can see here.
My sisters old files still get scanned
Hard drive missing memory Oldfiles

And on this one I can't access her files
Hard drive missing memory Unaccess

Finally when I try to delete her folder it says this
Hard drive missing memory Undeletable

descriptionHard drive missing memory EmptyRe: Hard drive missing memory

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Heya, try to delete that folder with Unlocker

http://www.filehippo.com/download_unlocker/

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Hard drive missing memory V45u80

descriptionHard drive missing memory EmptyRe: Hard drive missing memory

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I'm sorry but that didn't work. I tried deleting with unlocker over and over but it didn't delete...it's still there

descriptionHard drive missing memory EmptyRe: Hard drive missing memory

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Hello,

Please try booting into safe mode and delete that file.

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descriptionHard drive missing memory EmptyRe: Hard drive missing memory

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Thank you very much, i gained about 50 GB ^_^

descriptionHard drive missing memory EmptyRe: Hard drive missing memory

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Thank you for informing us

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Hard drive missing memory V45u80

descriptionHard drive missing memory EmptyRe: Hard drive missing memory

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