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Unable to Remove Malware

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descriptionUnable to Remove Malware EmptyUnable to Remove Malware

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Hi,

I´ve been trying to remove malware form my laptop for several days now, but I am still having problem with one file c:\Windows\System32\Drivers\cbmqfw.sys which both Avast and Malware are detecting as malware. Avast is flagging it as a hȋdden service and Malware as RootKit.

Many thanks for any help you might be able to provide.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:52:43, on 30/12/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18319)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Sony\Marketing Tools\MarketingTools.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Western Digital Technologies\Spindown\ExSpinDn.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Sony\Network Utility\LANUtil.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Apoint\Apntex.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Users\gio\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\gio\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Virus\winlogon.scr

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (file missing)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~1\Office12\GRA8E1~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\PROGRA~1\GOOGLE~1\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [MarketingTools] C:\Program Files\Sony\Marketing Tools\MarketingTools.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [WD Spindown Utility] "C:\Program Files\Western Digital Technologies\Spindown\ExSpinDn.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [NSUFloatingUI] "C:\Program Files\Sony\Network Utility\LANUtil.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Users\gio\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/VistaMSNPUplden-gb.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~1\Office12\GR99D3~1.DLL
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Intel®️ PROSet/Wireless Event Log (EvtEng) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Desktop Manager 5.9.911.3589 (GoogleDesktopManager-110309-193829) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: SQL Server Integration Services 10.0 (MsDtsServer100) - Unknown owner - C:\Program Files\Microsoft SQL Server\100\DTS\Binn\MsDtsSrvr.exe (file missing)
O23 - Service: SQL Full-text Filter Daemon Launcher (MSSQLSERVER) (MSSQLFDLauncher) - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL10.MSSQLSERVER\MSSQL\Binn\fdlauncher.exe (file missing)
O23 - Service: SQL Server (MSSQLSERVER) (MSSQLSERVER) - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL10.MSSQLSERVER\MSSQL\Binn\sqlservr.exe (file missing)
O23 - Service: SQL Server Analysis Services (MSSQLSERVER) (MSSQLServerOLAPService) - Unknown owner - C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\bin\msmdsrv.exe (file missing)
O23 - Service: NSUService - Sony Corporation - C:\Program Files\Sony\Network Utility\NSUService.exe
O23 - Service: Intel®️ PROSet/Wireless Registry Service (RegSrvc) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: SQL Server Reporting Services (MSSQLSERVER) (ReportServer) - Unknown owner - C:\Program Files\Microsoft SQL Server\MSRS10.MSSQLSERVER\Reporting Services\ReportServer\bin\ReportingServicesService.exe (file missing)
O23 - Service: SQL Server Agent (MSSQLSERVER) (SQLSERVERAGENT) - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL10.MSSQLSERVER\MSSQL\Binn\SQLAGENT.EXE (file missing)
O23 - Service: ssswxplore - Unknown owner - C:\Windows\TEMP\jbxp.tmp\svchost.exe (file missing)
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Power Management - Sony Corporation - C:\Program Files\Sony\VAIO Power Management\SPMService.exe
O23 - Service: XAudioService - Unknown owner - C:\Windows\system32\DRIVERS\xaudio.exe (file missing)

--
End of file - 12760 bytes

descriptionUnable to Remove Malware EmptyRe: Unable to Remove Malware

more_horiz
Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

descriptionUnable to Remove Malware EmptyRe: Unable to Remove Malware

more_horiz
Hi Belahzur,

Thanks for your reply. Here´s the log as requested. Malwarebytes isn´t able to remove the file. Following the scan a reboot was requested, but C:\Windows\system32\Drivers\cbmqfw.sys remains after the reboot.

Malwarebytes' Anti-Malware 1.43
Database version: 3459
Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

30/12/2009 19:23:17
mbam-log-2009-12-30 (19-23-17).txt

Scan type: Quick Scan
Objects scanned: 112109
Time elapsed: 8 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Windows\system32\Drivers\cbmqfw.sys (Rootkit.Agent) -> Quarantined and deleted successfully.

descriptionUnable to Remove Malware EmptyRe: Unable to Remove Malware

more_horiz
Hello.

Download the GMER rootkit scan from here: GMER

  1. Unzip it and start GMER.
  2. Click the >>> tab and then click the Scan button.
  3. Once done, click the Copy button.
  4. This will copy the results to your clipboard.
  5. Paste the results in your next reply.
Note:
If you're having problems with running GMER.exe, try it in safe mode. This tools works in safe mode.
You can also try renaming it since some malware blocks GMER.

descriptionUnable to Remove Malware EmptyRe: Unable to Remove Malware

more_horiz
As requested. Many thanks

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2009-12-30 23:21:53
Windows 6.0.6001 Service Pack 1
Running: im4q90vq.exe; Driver: C:\Windows\system32\config\SYSTEM~1\AppData\Local\Temp\ugldypob.sys


---- Kernel code sections - GMER 1.0.15 ----

.pak2 C:\Windows\System32\Drivers\cbmqfw.sys entry point in ".pak2" section [0x830D4B26]
? C:\Windows\System32\Drivers\cbmqfw.sys A device attached to the system is not functioning.

---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\Windows\explorer.exe[1524] @ C:\Windows\explorer.exe [gdiplus.dll!GdiplusShutdown] [73E188B4] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\explorer.exe[1524] @ C:\Windows\explorer.exe [gdiplus.dll!GdipCloneImage] [73E598A5] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\explorer.exe[1524] @ C:\Windows\explorer.exe [gdiplus.dll!GdipDrawImageRectI] [73E1B9D4] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\explorer.exe[1524] @ C:\Windows\explorer.exe [gdiplus.dll!GdipSetInterpolationMode] [73E0FB47] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\explorer.exe[1524] @ C:\Windows\explorer.exe [gdiplus.dll!GdiplusStartup] [73E17A79] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\explorer.exe[1524] @ C:\Windows\explorer.exe [gdiplus.dll!GdipCreateFromHDC] [73E0EA65] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\explorer.exe[1524] @ C:\Windows\explorer.exe [gdiplus.dll!GdipCreateBitmapFromStreamICM] [73E4B17D] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\explorer.exe[1524] @ C:\Windows\explorer.exe [gdiplus.dll!GdipCreateBitmapFromStream] [73E1BC9A] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\explorer.exe[1524] @ C:\Windows\explorer.exe [gdiplus.dll!GdipGetImageHeight] [73E1074E] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\explorer.exe[1524] @ C:\Windows\explorer.exe [gdiplus.dll!GdipGetImageWidth] [73E106B5] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\explorer.exe[1524] @ C:\Windows\explorer.exe [gdiplus.dll!GdipDisposeImage] [73E071B3] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\explorer.exe[1524] @ C:\Windows\explorer.exe [gdiplus.dll!GdipLoadImageFromFileICM] [73E9D848] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\explorer.exe[1524] @ C:\Windows\explorer.exe [gdiplus.dll!GdipLoadImageFromFile] [73E37379] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\explorer.exe[1524] @ C:\Windows\explorer.exe [gdiplus.dll!GdipDeleteGraphics] [73E0E109] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\explorer.exe[1524] @ C:\Windows\explorer.exe [gdiplus.dll!GdipFree] [73E0697E] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\explorer.exe[1524] @ C:\Windows\explorer.exe [gdiplus.dll!GdipAlloc] [73E069A9] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\explorer.exe[1524] @ C:\Windows\explorer.exe [gdiplus.dll!GdipSetCompositingMode] [73E12465] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

Device \FileSystem\Ntfs \Ntfs 8615A9F0

---- Services - GMER 1.0.15 ----

Service (*** hȋdden *** ) [BOOT] cbmqfw <-- ROOTKIT !!!

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\ControlSet001\Services\BTHPORT\Parameters\Keys\001e3d028c70 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\Services\BTHPORT\Parameters\Keys\00214fb6a252 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\Services\BTHPORT\Parameters\Keys\00214fb6a252@00225f2064cb 0x9F 0x98 0xE6 0x90 ...
Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys\001e3d028c70
Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys\00214fb6a252
Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys\00214fb6a252@00225f2064cb 0x9F 0x98 0xE6 0x90 ...
Reg HKLM\SYSTEM\CurrentControlSet\Services\cbmqfw@Type 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\cbmqfw@Start 0
Reg HKLM\SYSTEM\CurrentControlSet\Services\cbmqfw@ErrorControl 0
Reg HKLM\SYSTEM\CurrentControlSet\Services\cbmqfw@Group Boot Bus Extender
Reg HKLM\SYSTEM\ControlSet004\Services\BTHPORT\Parameters\Keys\001e3d028c70 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet004\Services\BTHPORT\Parameters\Keys\00214fb6a252 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet004\Services\BTHPORT\Parameters\Keys\00214fb6a252@00225f2064cb 0x9F 0x98 0xE6 0x90 ...
Reg HKLM\SYSTEM\ControlSet004\Services\cbmqfw@Type 1
Reg HKLM\SYSTEM\ControlSet004\Services\cbmqfw@Start 0
Reg HKLM\SYSTEM\ControlSet004\Services\cbmqfw@ErrorControl 0
Reg HKLM\SYSTEM\ControlSet004\Services\cbmqfw@Group Boot Bus Extender

---- EOF - GMER 1.0.15 ----

descriptionUnable to Remove Malware EmptyRe: Unable to Remove Malware

more_horiz
1. Please download The Avenger by Swandog46 to your Desktop
Link: HERE

  • Click on Avenger.zip to open the file
  • Extract avenger.exe to your desktop
2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):


Drivers to delete:
cbmqfw

Files to delete:
C:\Windows\System32\Drivers\cbmqfw.sys

Registry keys to delete:
HKLM\SYSTEM\CurrentControlSet\Services\cbmqfw
HKLM\SYSTEM\ControlSet004\Services\cbmqfw


Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


3. Now, start The Avenger program by clicking on its icon on your desktop.

  • Under "Input script here:", paste in the script from the quote box above.
  • Leave the ticked box "Scan for rootkit" ticked.
  • Then tick "Disable any rootkits found"
  • Now click on the Execute to begin execution of the script.
  • Answer "Yes" twice when prompted.

    The Avenger will automatically do the following:

  • It will Restart your computer.
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
4. Please copy/paste the content of c:\avenger.txt into your reply.

descriptionUnable to Remove Malware EmptyRe: Unable to Remove Malware

more_horiz
Many thanks. Avenger log file as requested.


Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows Vista

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!

Driver "cbmqfw" deleted successfully.
File "C:\Windows\System32\Drivers\cbmqfw.sys" deleted successfully.

Error: registry key "HKLM\SYSTEM\CurrentControlSet\Services\cbmqfw" not found!
Deletion of registry key "HKLM\SYSTEM\CurrentControlSet\Services\cbmqfw" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist

Registry key "HKLM\SYSTEM\ControlSet004\Services\cbmqfw" deleted successfully.

Completed script processing.

*******************

Finished! Terminate.

descriptionUnable to Remove Malware EmptyRe: Unable to Remove Malware

more_horiz
Hello.

  • Download combofix from here
    Link 1
    Link 2

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:

    Unable to Remove Malware CF_download_FF

    Unable to Remove Malware CF_download_rename

    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See HERE for how to disable your AV.
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.

    Unable to Remove Malware Cf410

  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes

    Unable to Remove Malware Cf510

  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

descriptionUnable to Remove Malware EmptyRe: Unable to Remove Malware

more_horiz
Thanks, as requested.

ComboFix 09-12-31.A1 - gio 01/01/2010 11:19:37.1.2 - x86
Microsoft®️ Windows Vista™️ Business 6.0.6001.1.1252.44.1033.18.1979.936 [GMT -5:00]
Running from: c:\users\gio\Desktop\Combo-Fix.exe
SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((( Files Created from 2009-12-01 to 2010-01-01 )))))))))))))))))))))))))))))))
.

2010-01-01 16:31 . 2010-01-01 16:31 -------- d-----w- c:\users\Public\AppData\Local\temp
2010-01-01 16:31 . 2010-01-01 16:31 -------- d-----w- c:\users\Lesa\AppData\Local\temp
2010-01-01 16:31 . 2010-01-01 16:31 -------- d-----w- c:\users\Default\AppData\Local\temp
2009-12-30 22:47 . 2009-12-30 22:47 5061520 ----a-w- c:\programdata\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2009-12-30 15:27 . 2009-12-30 15:35 194498 ----a-w- C:\MGlogs.zip
2009-12-30 15:27 . 2009-12-30 15:35 -------- d-----w- C:\MGtools
2009-12-30 14:09 . 2010-01-01 16:32 -------- d-----w- c:\users\gio\AppData\Local\temp
2009-12-30 04:56 . 2009-12-30 19:55 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-30 04:56 . 2009-12-30 22:47 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-30 04:56 . 2009-12-30 19:54 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-30 03:25 . 2009-12-30 03:25 52224 ----a-w- c:\users\gio\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2009-12-30 03:25 . 2009-12-30 03:25 117760 ----a-w- c:\users\gio\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2009-12-30 03:24 . 2009-12-30 03:24 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2009-12-30 03:23 . 2009-12-30 03:23 -------- d-----w- c:\program files\SUPERAntiSpyware
2009-12-30 03:23 . 2009-12-30 03:23 -------- d-----w- c:\users\gio\AppData\Roaming\SUPERAntiSpyware.com
2009-12-30 03:23 . 2009-12-30 03:23 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2009-12-30 03:09 . 2009-12-30 03:09 2386398 ----a-w- C:\MGtools.exe
2009-12-30 03:03 . 2009-12-31 04:56 -------- d-----w- C:\Virus
2009-12-30 02:33 . 2009-12-30 02:32 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-12-30 00:55 . 2009-11-03 01:42 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-12-29 17:34 . 2009-12-29 17:34 -------- d-----w- c:\program files\CCleaner
2009-12-29 16:56 . 2009-11-24 23:49 48560 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2009-12-29 16:56 . 2009-11-24 23:48 23120 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2009-12-29 16:56 . 2009-11-24 23:47 97480 ----a-w- c:\windows\system32\AvastSS.scr
2009-12-29 16:56 . 2009-11-24 23:50 114768 ----a-w- c:\windows\system32\drivers\aswSP.sys
2009-12-29 16:56 . 2009-11-24 23:50 20560 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2009-12-29 16:55 . 2009-11-24 23:54 1280480 ----a-w- c:\windows\system32\aswBoot.exe
2009-12-29 16:55 . 2009-11-24 23:49 53328 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2009-12-29 02:53 . 2009-12-29 02:53 -------- d-----w- c:\program files\Alwil Software
2009-12-29 00:36 . 2009-12-29 00:36 -------- d-----w- c:\program files\Trend Micro
2009-12-28 23:15 . 2009-12-28 23:15 -------- d-----w- c:\programdata\Avira
2009-12-28 23:15 . 2009-12-28 23:15 -------- d-----w- c:\program files\Avira
2009-12-28 01:55 . 2009-12-29 15:43 -------- d-----w- c:\program files\Panda Security
2009-12-28 01:17 . 2009-12-28 01:26 -------- d-----w- c:\windows\BDOSCAN8
2009-12-26 01:14 . 2009-12-26 01:14 -------- d-----w- c:\program files\DVD Decrypter
2009-12-25 15:03 . 2009-12-25 15:03 -------- d-----w- c:\users\gio\AppData\Roaming\Malwarebytes
2009-12-25 15:02 . 2009-12-25 15:02 -------- d-----w- c:\programdata\Malwarebytes
2009-12-24 19:43 . 2009-12-24 19:43 -------- dc-h--w- c:\programdata\{BC9FCCF7-E686-494B-8C9B-55C9A39A7CA9}
2009-12-24 19:33 . 2009-12-25 16:15 -------- d-----w- c:\program files\Spyware Doctor
2009-12-24 19:33 . 2009-12-24 19:34 -------- d-----w- c:\program files\Common Files\PC Tools
2009-12-24 19:33 . 2009-12-24 19:33 -------- d-----w- c:\users\gio\AppData\Roaming\PC Tools
2009-12-24 19:33 . 2009-12-24 19:33 -------- d-----w- c:\programdata\PC Tools
2009-12-22 20:04 . 2009-12-22 20:04 -------- d-----w- c:\program files\Cisco(268)
2009-12-22 20:04 . 2009-12-22 20:04 -------- d-----w- c:\programdata\Intel(361)
2009-12-10 03:31 . 2009-12-25 17:24 -------- d-----w- c:\program files\Common Files\SWF Studio
2009-12-02 19:17 . 2009-12-02 19:17 -------- d--h--w- c:\program files\Temp

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-01 01:24 . 2008-08-21 18:22 12 ----a-w- c:\windows\bthservsdp.dat
2009-12-30 06:47 . 2008-08-21 18:58 324120 ----a-w- c:\windows\system32\drivers\iaStor.sys
2009-12-30 02:49 . 2009-08-16 08:07 -------- d-----w- c:\program files\dvd43
2009-12-29 17:43 . 2009-10-24 23:42 101064 ----a-w- c:\users\Lesa\AppData\Local\GDIPFONTCACHEV1.DAT
2009-12-29 16:57 . 2009-11-20 15:04 -------- d-----w- c:\programdata\avg9
2009-12-29 16:27 . 2008-10-30 02:13 -------- d-----w- c:\program files\Activation Assistant for the 2007 Microsoft Office suites
2009-12-29 16:26 . 2008-10-30 02:07 -------- d-----w- c:\programdata\Microsoft Help
2009-12-29 16:26 . 2009-08-31 10:51 -------- d-----w- c:\program files\Microsoft Visual Studio 9.0
2009-12-29 16:22 . 2009-08-29 08:39 -------- d-----w- c:\program files\Microsoft Analysis Services
2009-12-29 16:22 . 2008-10-30 02:14 -------- d-----w- c:\program files\Microsoft SQL Server
2009-12-29 16:18 . 2009-08-07 18:35 101064 ----a-w- c:\users\gio\AppData\Local\GDIPFONTCACHEV1.DAT
2009-12-29 16:07 . 2009-08-29 08:41 -------- d-----w- c:\program files\Microsoft Visual Studio 8
2009-12-29 13:06 . 2008-08-21 20:57 -------- d-----w- c:\programdata\FLEXnet
2009-12-27 22:11 . 2009-10-27 22:33 -------- d-----w- c:\users\gio\AppData\Roaming\uTorrent
2009-12-27 21:55 . 2009-08-07 22:40 -------- d-----w- c:\users\gio\AppData\Roaming\Skype
2009-12-27 21:00 . 2009-09-06 20:26 -------- d-----w- c:\users\gio\AppData\Roaming\skypePM
2009-12-25 17:25 . 2006-11-02 12:37 -------- d-----w- c:\program files\Windows Photo Gallery
2009-12-25 17:25 . 2009-11-24 22:05 -------- d-----w- c:\programdata\McAfee Security Scan
2009-12-25 17:25 . 2008-10-30 02:34 -------- d-----w- c:\programdata\Intel
2009-12-25 17:25 . 2009-11-22 01:38 -------- d-----w- c:\program files\iTunes
2009-12-25 17:25 . 2009-11-22 01:34 -------- d-----w- c:\program files\QuickTime
2009-12-25 17:25 . 2009-11-21 13:55 -------- d-----w- c:\program files\Lavasoft
2009-12-25 17:25 . 2008-10-30 02:18 -------- d-----w- c:\program files\Google BAE
2009-12-25 17:25 . 2009-12-01 17:21 -------- d-----w- c:\program files\Common Files\Intel
2009-12-25 17:25 . 2009-12-01 17:21 -------- d-----w- c:\program files\Cisco
2009-12-25 17:24 . 2009-11-25 21:50 -------- d-----w- c:\users\Lesa\AppData\Roaming\Skype
2009-12-25 17:24 . 2009-11-22 01:38 -------- d-----w- c:\programdata\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-12-20 13:36 . 2009-08-07 18:35 2032 ----a-w- c:\users\gio\AppData\Local\d3d9caps.dat
2009-12-15 21:04 . 2008-08-21 20:58 -------- d-----w- c:\program files\Java
2009-12-02 19:17 . 2008-08-21 18:41 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-12-02 19:17 . 2008-08-21 18:41 319456 ----a-w- c:\windows\DIFxAPI.dll
2009-11-29 22:39 . 2009-11-25 21:54 -------- d-----w- c:\users\Lesa\AppData\Roaming\skypePM
2009-11-29 02:34 . 2009-11-29 02:34 1078 ----a-r- c:\users\Lesa\AppData\Roaming\Microsoft\Installer\{BE6F412F-C276-4FD8-B3E1-F996CC172776}\_69525f90.exe
2009-11-29 02:34 . 2009-11-29 02:34 1078 ----a-r- c:\users\Lesa\AppData\Roaming\Microsoft\Installer\{BE6F412F-C276-4FD8-B3E1-F996CC172776}\_2cd672ae.exe
2009-11-29 02:34 . 2009-11-29 02:34 1078 ----a-r- c:\users\Lesa\AppData\Roaming\Microsoft\Installer\{BE6F412F-C276-4FD8-B3E1-F996CC172776}\_16496df1.exe
2009-11-29 02:34 . 2009-11-29 02:34 -------- d-----w- c:\program files\Western Digital Technologies
2009-11-29 02:31 . 2009-11-29 02:31 -------- d-----w- c:\program files\Western Digital Corporation
2009-11-27 11:05 . 2009-08-15 21:43 -------- d-----w- c:\users\gio\AppData\Roaming\Apple Computer
2009-11-27 05:16 . 2008-10-30 02:20 -------- d-----w- c:\programdata\McAfee
2009-11-25 20:38 . 2009-11-25 20:35 -------- d-----w- c:\users\Lesa\AppData\Roaming\Apple Computer
2009-11-24 22:09 . 2009-11-24 22:09 1961720 ----a-w- c:\users\gio\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\fpupdateax\fpupdateax.exe
2009-11-22 01:38 . 2009-11-22 01:38 -------- d-----w- c:\program files\iPod
2009-11-22 01:38 . 2009-08-15 21:39 -------- d-----w- c:\program files\Common Files\Apple
2009-11-22 01:35 . 2009-11-22 01:35 -------- d-----w- c:\program files\Bonjour
2009-11-22 01:19 . 2009-11-22 01:19 79144 ----a-w- c:\programdata\Apple Computer\Installer Cache\iTunes 9.0.2.25\SetupAdmin.exe
2009-11-21 14:04 . 2009-11-21 13:55 -------- d-----w- c:\programdata\Lavasoft
2009-11-21 14:03 . 2009-11-21 14:03 93360 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2009-11-21 14:03 . 2009-11-21 14:03 93360 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\Drivers\SBREDrv.sys
2009-11-21 14:03 . 2009-11-21 14:03 862040 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\threatwork.exe
2009-11-21 14:03 . 2009-11-21 14:02 554280 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\sbap.dll
2009-11-21 14:02 . 2009-11-21 17:28 15880 ----a-w- c:\windows\system32\lsdelete.exe
2009-11-21 14:02 . 2009-11-21 14:02 15880 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\lsdelete.exe
2009-11-21 14:02 . 2009-11-21 14:02 206944 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\lavamessage.dll
2009-11-21 14:02 . 2009-11-21 14:02 390288 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\lavalicense.dll
2009-11-21 14:02 . 2009-11-21 14:02 537576 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\aawapi.dll
2009-11-21 14:02 . 2009-11-21 14:02 212480 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\VipreBridge.dll
2009-11-21 14:02 . 2009-11-21 14:02 283944 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\Vipre.dll
2009-11-21 14:02 . 2009-11-21 14:02 370744 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\UpdateManager.dll
2009-11-21 14:02 . 2009-11-21 14:02 163728 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\ShellExt.dll
2009-11-21 14:02 . 2009-11-21 14:02 194104 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\Savapibridge.dll
2009-11-21 14:02 . 2009-11-21 14:02 1223976 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\SBTE.dll
2009-11-21 14:02 . 2009-11-21 14:02 242984 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\SBRE.dll
2009-11-21 14:01 . 2009-11-21 14:01 5908024 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\Resources.dll
2009-11-21 14:01 . 2009-11-21 14:01 327000 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\RPAPI.dll
2009-11-21 14:01 . 2009-11-21 14:01 87496 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\PrivacyClean.dll
2009-11-21 14:01 . 2009-11-21 14:01 933120 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\CEAPI.dll
2009-11-21 14:01 . 2009-11-21 14:00 641632 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\AutoLaunch.exe
2009-11-21 14:00 . 2009-11-21 13:59 816272 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\Ad-AwareCommand.exe
2009-11-21 13:59 . 2009-11-21 13:59 822904 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\Ad-AwareAdmin.exe
2009-11-21 13:59 . 2009-11-21 13:59 1638640 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\Ad-Aware.exe
2009-11-21 13:59 . 2009-11-21 13:59 788880 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\AAWTray.exe
2009-11-21 13:59 . 2009-11-21 13:59 1184912 ----a-w- c:\programdata\Lavasoft\Ad-Aware\Update\AAWService.exe
2009-11-21 13:56 . 2009-11-21 13:56 -------- dc-h--w- c:\programdata\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}
2009-11-20 15:05 . 2009-11-20 15:05 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-11-20 15:05 . 2009-11-20 15:05 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-11-20 15:05 . 2009-11-20 15:05 28424 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-11-20 15:04 . 2009-11-20 15:04 -------- d-----w- c:\program files\AVG
2009-11-06 16:41 . 2009-11-06 16:41 -------- d-----w- c:\programdata\WindowsSearch
2009-10-26 18:31 . 2009-10-26 18:31 56 ---ha-w- c:\windows\system32\ezsidmv.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NSUFloatingUI"="c:\program files\Sony\Network Utility\LANUtil.exe" [2008-07-30 262144]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-08-20 39408]
"Google Update"="c:\users\gio\AppData\Local\Google\Update\GoogleUpdate.exe" [2009-10-27 133104]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2009-12-16 2002160]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-08-12 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-08-12 178712]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-08-12 154136]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2008-06-06 122880]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2006-10-23 620152]
"ISBMgr.exe"="c:\program files\Sony\ISB Utility\ISBMgr.exe" [2008-04-04 317280]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-07-21 182808]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2009-11-14 30192]
"MarketingTools"="c:\program files\Sony\Marketing Tools\MarketingTools.exe" [2008-10-30 24576]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2006-10-26 31016]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-11-12 141600]
"WD Spindown Utility"="c:\program files\Western Digital Technologies\Spindown\ExSpinDn.exe" [2004-08-09 278528]
"avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2009-11-24 81000]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-12-30 149280]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 19:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\VESWinlogon]
2008-07-16 01:04 98304 ----a-w- c:\windows\System32\VESWinlogon.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001

R0 Lbd;Lbd;c:\windows\System32\drivers\Lbd.sys [21/11/2009 09:04 64288]
R0 shpf;Sony HDD Protection Filter Driver;c:\windows\System32\drivers\shpf.sys [21/08/2008 13:58 22944]
R1 aswSP;avast! Self Protection;c:\windows\System32\drivers\aswSP.sys [29/12/2009 11:56 114768]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\System32\drivers\avgldx86.sys [20/11/2009 10:05 333192]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\System32\drivers\avgtdix.sys [20/11/2009 10:05 360584]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [16/12/2009 16:26 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [16/12/2009 16:26 74480]
R2 aswFsBlk;aswFsBlk;c:\windows\System32\drivers\aswFsBlk.sys [29/12/2009 11:56 20560]
R2 aswMonFlt;aswMonFlt;c:\windows\System32\drivers\aswMonFlt.sys [29/12/2009 11:55 53328]
R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [20/11/2009 10:04 285392]
R2 NSUService;NSUService;c:\program files\Sony\Network Utility\NSUService.exe [29/10/2008 21:27 299008]
R2 VAIO Power Management;VAIO Power Management;c:\program files\Sony\VAIO Power Management\SPMService.exe [21/08/2008 16:00 411488]
R3 e1yexpress;Intel(R) Gigabit Network Connections Driver;c:\windows\System32\drivers\e1y6032.sys [21/08/2008 13:58 225920]
R3 GTUHSBUS;GT UHS BUS;c:\windows\System32\drivers\gtuhsbus.sys [04/06/2008 18:53 58880]
R3 GTUHSNDISIPXP;GT UHS IP NDIS;c:\windows\System32\drivers\gtuhs51.sys [04/06/2008 18:32 106112]
R3 GTUHSSC;GT UHS SC;c:\windows\System32\drivers\gtuhssc.sys [05/06/2008 13:23 21632]
R3 GTUHSSER;GT UHS SER;c:\windows\System32\drivers\gtuhsser.sys [04/06/2008 18:38 8064]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;c:\windows\System32\drivers\IntcHdmi.sys [21/08/2008 13:57 112128]
R3 NETw5v32;Intel(R) Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\System32\drivers\NETw5v32.sys [28/04/2008 08:29 3658752]
R3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [16/12/2009 16:27 7408]
R3 SFEP;Sony Firmware Extension Parser;c:\windows\System32\drivers\SFEP.sys [21/08/2008 13:58 9344]
R3 SPI;Sony Programmable I/O Control Device;c:\windows\System32\drivers\SonyPI.sys [21/08/2008 13:58 14720]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [24/09/2009 06:17 1184912]
S2 ssswxplore;ssswxplore;"c:\windows\TEMP\jbxp.tmp\svchost.exe" --> c:\windows\TEMP\jbxp.tmp\svchost.exe [?]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\System32\drivers\btwl2cap.sys [21/08/2008 13:43 29736]
S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [29/10/2008 21:18 30192]
S3 MsDtsServer100;SQL Server Integration Services 10.0;"c:\program files\Microsoft SQL Server\100\DTS\Binn\MsDtsSrvr.exe" --> c:\program files\Microsoft SQL Server\100\DTS\Binn\MsDtsSrvr.exe [?]
S3 MSSQLFDLauncher;SQL Full-text Filter Daemon Launcher (MSSQLSERVER);"c:\program files\Microsoft SQL Server\MSSQL10.MSSQLSERVER\MSSQL\Binn\fdlauncher.exe" -s MSSQL10.MSSQLSERVER --> c:\program files\Microsoft SQL Server\MSSQL10.MSSQLSERVER\MSSQL\Binn\fdlauncher.exe [?]
S3 ReportServer;SQL Server Reporting Services (MSSQLSERVER);"c:\program files\Microsoft SQL Server\MSRS10.MSSQLSERVER\Reporting Services\ReportServer\bin\ReportingServicesService.exe" --> c:\program files\Microsoft SQL Server\MSRS10.MSSQLSERVER\Reporting Services\ReportServer\bin\ReportingServicesService.exe [?]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;"c:\program files\Microsoft SQL Server\100\Shared\SQLADHLP.EXE" --> c:\program files\Microsoft SQL Server\100\Shared\SQLADHLP.EXE [?]
S4 msvsmon80;Visual Studio 2005 Remote Debugger;c:\program files\Microsoft Visual Studio 8\Common7\IDE\Remote Debugger\x86\msvsmon.exe [23/09/2005 01:01 2799808]
S4 RsFx0102;RsFx0102 Driver;c:\windows\System32\drivers\RsFx0102.sys [09/07/2008 20:49 242712]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
bthsvcs REG_MULTI_SZ BthServ
.
Contents of the 'Scheduled Tasks' folder

2009-12-26 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-10-01 13:59]

2009-12-30 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1158218464-2789729013-2554893627-1003Core.job
- c:\users\gio\AppData\Local\Google\Update\GoogleUpdate.exe [2009-10-27 20:10]

2010-01-01 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1158218464-2789729013-2554893627-1003UA.job
- c:\users\gio\AppData\Local\Google\Update\GoogleUpdate.exe [2009-10-27 20:10]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
uInternet Settings,ProxyOverride = *.local
IE: Append to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
.
- - - - ORPHANS REMOVED - - - -

AddRemove-HijackThis - c:\mgtools\HijackThis.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-01-01 11:32
Windows 6.0.6001 Service Pack 1 NTFS

scanning hȋdden processes ...

scanning hȋdden autostart entries ...

scanning hȋdden files ...

scan completed successfully
hȋdden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2010-01-01 11:35:42
ComboFix-quarantined-files.txt 2010-01-01 16:35
ComboFix2.txt 2009-12-30 14:24

Pre-Run: 36,472,762,368 bytes free
Post-Run: 36,446,945,280 bytes free

- - End Of File - - 4AD393F9A6E9CDFC1104076EA95F7B18

descriptionUnable to Remove Malware EmptyRe: Unable to Remove Malware

more_horiz
Hello.
Still having problems? are your Google searches hijacked?

descriptionUnable to Remove Malware EmptyRe: Unable to Remove Malware

more_horiz
No thanks, all looks good. Many, many thanks for all your help.

Should I delete the zip file produced by Avenger?

descriptionUnable to Remove Malware EmptyRe: Unable to Remove Malware

more_horiz
Yes, please do.

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /uninstall

This will also reset your restore points.

descriptionUnable to Remove Malware EmptyRe: Unable to Remove Malware

more_horiz
ComboFix has reported itself as uninstalled. I did perform a reboot after running combofix as it wouldn´t allow me to run anything after it had been run, saying that registry entries had been marked for deletion. I hope this is fine. Is it worth me running a complete scan of AntiMalaware? Is all looking well now?

Again thanks very much for helping out on this.

descriptionUnable to Remove Malware EmptyRe: Unable to Remove Malware

more_horiz
Run MBAM now.

descriptionUnable to Remove Malware EmptyRe: Unable to Remove Malware

more_horiz
Mbam found nothing malicious.

descriptionUnable to Remove Malware EmptyRe: Unable to Remove Malware

more_horiz
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