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win32/nuqel.e

2 posters

descriptionwin32/nuqel.e Emptywin32/nuqel.e

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I seem to have the same problem others have had this virus seems to indicate I have an infection and directs me to a number of bogus sites for fix. What do I do I am a bit of a novice and cant connect to net I have installed xp recovery module.

Help please!

descriptionwin32/nuqel.e EmptyRe: win32/nuqel.e

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Please download the current version of HijackThis from HERE

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.

descriptionwin32/nuqel.e EmptyRe: win32/nuqel.e

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I have downloaded and saved to a cd hijack, otl and icesword also I cant seem to run internet and have done it on this computer

descriptionwin32/nuqel.e EmptyRe: win32/nuqel.e

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Heres the log from hijack this I copied it from the infected computer

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 11:35:25 AM, on 1/01/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Internet Content Filter\SafeEyes.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\CameraAssistant.exe
C:\WINDOWS\system32\ElkCtrl.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Old Data\Program Files\Skype\Phone\Skype.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe
C:\Program Files\RayV\RayV\RayV.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\vjkfdr\tjfrsysguard.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Old Data\Program Files\Skype\Plugin Manager\skypePM.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.desiringgod.org/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Safe &Eyes Toolbar - {430DDB4F-38CC-4E91-AF33-4157334EC937} - C:\Program Files\Internet Content Filter\setoolbar.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb06.exe
O4 - HKLM\..\Run: [ICF] "C:\Program Files\Internet Content Filter\SafeEyes.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [EverioService] "C:\Program Files\CyberLink\PCM4Everio\EverioService.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Program Files\Logitech\Video\CameraAssistant.exe
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Program Files\Logitech\Video\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [aasiaycu] C:\Documents and Settings\Owner\Local Settings\Application Data\vjkfdr\tjfrsysguard.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hȋdden
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe"
O4 - HKCU\..\Run: [Skype] "C:\Old Data\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [RayV] C:\Program Files\RayV\RayV\RayV.exe /background
O4 - HKCU\..\Run: [aasiaycu] C:\Documents and Settings\Owner\Local Settings\Application Data\vjkfdr\tjfrsysguard.exe
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\Shockwave 11\SwHelper_1151601.exe -Update -1151601 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; WWTClient2; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" -"http://games.cartoonnetworkhq.com/playGame.php?gameID=108"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: icf.dll
O10 - Unknown file in Winsock LSP: icf.dll
O10 - Unknown file in Winsock LSP: icf.dll
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe

--
End of file - 11778 bytes

descriptionwin32/nuqel.e EmptyRe: win32/nuqel.e

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Cant seem to run internet so I have downloaded malwarebytes anti-malware v1.43 0 0 and have it ready to install but will not be able to search for updates on infected computer

descriptionwin32/nuqel.e EmptyRe: win32/nuqel.e

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I downloaded the malwarebytes latest database so have that ready to update given my internet connection is not working on the infected computer. I have been getting hints off your other posts to preprepare but have not done anything other than the hijackthis as instructed
Only have small window to run anything on the computer before it gets clogged up does doing the process in safe mode help?

descriptionwin32/nuqel.e EmptyRe: win32/nuqel.e

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Here is a runscanner report

Runscanner logfile

* = signed file
- = file not found

General info
------------
Computer name : STUDY
Creation time : 1/01/2010 5:10:27 PM
Hosts <> 127.0.0.1 : 0
Hosts file location : %SystemRoot%\System32\drivers\etc
IE version : 7.0.5730.13
OS : Microsoft Windows XP
OS Build : 2600
OS SP : Service Pack 3
RunScanner Version : 1.9.0.9
User Language : English (Australia)
User rights : Administrator
Windows folder : C:\WINDOWS

Running processes
-----------------
* C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe (Lavasoft)
* C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe (Apple Inc.)
* C:\WINDOWS\System32\alg.exe (Microsoft Corporation)
* C:\Program Files\Alwil Software\Avast4\ashServ.exe (ALWIL Software)
* C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (ALWIL Software)
* C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (ALWIL Software)
* C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe (ALWIL Software)
* C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (ALWIL Software)
* C:\PROGRA~1\AVG\AVG8\avgrsx.exe (AVG Technologies CZ, s.r.o.)
* C:\PROGRA~1\AVG\AVG8\avgtray.exe (AVG Technologies CZ, s.r.o.)
* C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
* C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc.)
C:\Program Files\Canon\CAL\CALMAIN.exe (Canon Inc.)
* C:\WINDOWS\system32\csrss.exe (Microsoft Corporation)
* C:\WINDOWS\system32\ctfmon.exe (Microsoft Corporation)
C:\Program Files\CyberLink\PCM4Everio\EverioService.exe (CyberLink Corp.)
* C:\WINDOWS\system32\svchost.exe (Microsoft Corporation)
* C:\WINDOWS\system32\svchost.exe (Microsoft Corporation)
* C:\WINDOWS\system32\svchost.exe (Microsoft Corporation)
* C:\WINDOWS\system32\svchost.exe (Microsoft Corporation)
* C:\WINDOWS\system32\svchost.exe (Microsoft Corporation)
* C:\WINDOWS\system32\svchost.exe (Microsoft Corporation)
* C:\WINDOWS\System32\svchost.exe (Microsoft Corporation)
* C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe (Hewlett-Packard Development Company, L.P.)
* C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe (Hewlett-Packard Development Company, L.P.)
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe (Hewlett-Packard Development Company, L.P.)
* C:\Program Files\iPod\bin\iPodService.exe (Apple Inc.)
* C:\Program Files\iTunes\iTunesHelper.exe (Apple Inc.)
* C:\Program Files\Common Files\LightScribe\LSSrvc.exe (Hewlett-Packard Company)
* C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe (Hewlett-Packard Company)
C:\Program Files\Logitech\Video\CameraAssistant.exe (Logitech Inc.)
C:\WINDOWS\system32\ElkCtrl.exe (Logitech Inc.)
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe (Logitech Inc.)
* C:\WINDOWS\system32\lsass.exe (Microsoft Corporation)
C:\WINDOWS\system32\LVCOMSX.EXE (Logitech Inc.)
* C:\WINDOWS\system32\nvsvc32.exe (NVIDIA Corporation)
* C:\WINDOWS\system32\HPZipm12.exe (HP)
C:\Program Files\QuickTime\QTTask.exe (Apple Inc.)
* C:\Program Files\RayV\RayV\RayV.exe (RayV)
* C:\Program Files\Common Files\Real\Update_OB\realsched.exe (RealNetworks, Inc.)
* C:\WINDOWS\RTHDCPL.EXE (Realtek Semiconductor Corp.)
* C:\Program Files\CyberLink\Shared Files\RichVideo.exe
* C:\WINDOWS\system32\RUNDLL32.EXE (Microsoft Corporation)
* C:\Documents and Settings\Owner\Desktop\runscanner.exe (Runscanner.net)
C:\Program Files\Internet Content Filter\SafeEyes.exe (InternetSafety.com, Inc.)
C:\Documents and Settings\Owner\Local Settings\Application Data\vjkfdr\tjfrsysguard.exe (tzuk)
* C:\WINDOWS\system32\services.exe (Microsoft Corporation)
* C:\Old Data\Program Files\Skype\Phone\Skype.exe (Skype Technologies S.A.)
C:\Old Data\Program Files\Skype\Plugin Manager\skypePM.exe (Skype Technologies)
* C:\WINDOWS\system32\spoolsv.exe (Microsoft Corporation)
* C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe (TomTom)
* C:\WINDOWS\Explorer.EXE (Microsoft Corporation)
* C:\Program Files\Messenger\msmsgs.exe (Microsoft Corporation)
* C:\WINDOWS\system32\winlogon.exe (Microsoft Corporation)
* c:\windows\System32\smss.exe (Microsoft Corporation)
* C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe (TomTom)
* C:\WINDOWS\system32\wuauclt.exe (Microsoft Corporation)
* C:\WINDOWS\system32\wuauclt.exe (Microsoft Corporation)
* C:\WINDOWS\system32\wdfmgr.exe (Microsoft Corporation)
* C:\WINDOWS\system32\wbem\wmiprvse.exe (Microsoft Corporation)

Unrated items
-------------
002 C:\Documents and Settings\Owner\Local Settings\Application Data\vjkfdr\tjfrsysguard.exe (tzuk)
002 * C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe (ALWIL Software)
002 C:\Program Files\CyberLink\PCM4Everio\EverioService.exe (CyberLink Corp.)
002 C:\Program Files\HP\HP Software Update\HPWuSchd2.exe (Hewlett-Packard Development Company, L.P.)
002 C:\Program Files\Internet Content Filter\SafeEyes.exe (InternetSafety.com, Inc.)
002 C:\Program Files\Logitech\Video\CameraAssistant.exe (Logitech Inc.)
002 C:\WINDOWS\system32\ElkCtrl.exe (Logitech Inc.)
002 C:\Program Files\Logitech\Video\InstallHelper.exe (Logitech Inc.)
002 C:\WINDOWS\system32\LVCOMSX.EXE (Logitech Inc.)
002 C:\WINDOWS\system32\nwiz.exe
002 C:\Program Files\QuickTime\QTTask.exe (Apple Inc.)
003 C:\Documents and Settings\Owner\Local Settings\Application Data\vjkfdr\tjfrsysguard.exe (tzuk)
003 * C:\Program Files\RayV\RayV\RayV.exe (RayV)
003 * C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe (TomTom)
005 * C:\PROGRA~1\HP\DIGITA~1\bin\hpqtra08.exe (Hewlett-Packard Development Company, L.P.)
005 C:\PROGRA~1\HP\DIGITA~1\bin\hpqthb08.exe (Hewlett-Packard Development Company, L.P.)
010 * C:\Program Files\Alwil Software\Avast4\ashServ.exe (avast! Antivirus)
010 * C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (avast! iAVS4 Control Service)
010 * C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (avast! Mail Scanner)
010 * C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (avast! Web Scanner)
010 C:\Program Files\Canon\CAL\CALMAIN.exe (Canon Camera Access Library 8)
010 * C:\Program Files\CyberLink\Shared Files\RichVideo.exe (Cyberlink RichVideo Service(CRVS))
010 c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe (Logitech Process Monitor)
010 * C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe (TomTomHOMEService)
011 * C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys (aswFsBlk)
011 * C:\WINDOWS\system32\drivers\aswRdr.sys (aswRdr)
011 * C:\WINDOWS\system32\drivers\Aavmker4.sys (avast! Asynchronous Virus Monitor)
011 * C:\WINDOWS\system32\drivers\aswTdi.sys (avast! Network Shield Support)
011 * C:\WINDOWS\system32\drivers\aswSP.sys (avast! Self Protection)
011 * C:\WINDOWS\system32\drivers\aswMon2.sys (avast! Standard Shield Support)
011 C:\WINDOWS\gdrv.sys (gdrv)
011 * C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys (GEAR ASPI Filter Driver)
011 C:\WINDOWS\system32\drivers\Lvckap.sys (Logitech Kernel Audio Processing Filter Driver)
011 C:\WINDOWS\system32\drivers\LVPrcMon.sys (Logitech LVPrcMon Driver)
011 C:\WINDOWS\system32\drivers\lvmvdrv.sys (Logitech Machine Vision Engine Loader)
011 C:\WINDOWS\System32\Drivers\PxHelp20.sys (PxHelp20)
041 C:\Program Files\Internet Content Filter\setoolbar.dll (InternetSafety.com, Inc.) {430DDB4F-38CC-4E91-AF33-4157334EC937}
045 C:\Program Files\Internet Content Filter\setoolbar.dll (InternetSafety.com, Inc.) {430DDB4F-38CC-4E91-AF33-4157334EC937}
061 * C:\Program Files\Alwil Software\Avast4\ashShell.dll (ALWIL Software) {472083B0-C522-11CF-8763-00608CC02F24}
061 C:\WINDOWS\system32\nvshell.dll {1CDB2949-8F65-4355-8456-263E7C208A5D}
061 C:\WINDOWS\system32\nvshell.dll {1E9B04FB-F9E5-4718-997B-B8DA88302A47}
061 C:\WINDOWS\system32\nvshell.dll {1E9B04FB-F9E5-4718-997B-B8DA88302A48}
062 C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll (Adobe Systems, Inc.) {F9DB5320-233E-11D1-9F84-707F02C10627}
068 C:\WINDOWS\system32\ICF.dll
068 C:\WINDOWS\system32\ICF.dll
068 C:\WINDOWS\system32\ICF.dll
069 C:\WINDOWS\system32\HpTcpMon.dll (Hewlett Packard)
100 ProxyServer HKCU : http=127.0.0.1:5555
100 Start Page HKCU : http://www.desiringgod.org/
104 GUID / CLSID not found {8FFBE65D-2C9C-4669-84BD-5829DC0B603C}
104 GUID / CLSID not found {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
105 E&xport to Microsoft Excel : res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
107 C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
170 {14fcd9f4-7f8a-11dd-9bdb-001d7d4da067} : E:\InstallTomTomHOME.exe
170 {28caf696-809d-11dd-9bdc-001d7d4da067} : E:\InstallTomTomHOME.exe
170 {4c7add55-225d-11dd-9b51-001d7d4da067} : setupSNK.exe
173 * C:\Program Files\Alwil Software\Avast4\ashShell.dll (ALWIL Software) {472083B0-C522-11CF-8763-00608CC02F24}
221 * C:\Program Files\Alwil Software\Avast4\ashShell.dll (ALWIL Software) {472083B0-C522-11CF-8763-00608CC02F24}
223 * C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll (Malwarebytes Corporation) {57CE581A-0CB6-4266-9CA0-19364C90A0B3}
225 * C:\Program Files\Alwil Software\Avast4\ashShell.dll (ALWIL Software) {472083B0-C522-11CF-8763-00608CC02F24}
225 * C:\Program Files\Alwil Software\Avast4\ashShell.dll (ALWIL Software) {472083B0-C522-11CF-8763-00608CC02F24}
225 * C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll (Malwarebytes Corporation) {57CE581A-0CB6-4266-9CA0-19364C90A0B3}
225 * C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll (Malwarebytes Corporation) {57CE581A-0CB6-4266-9CA0-19364C90A0B3}
229 C:\WINDOWS\system32\nvshell.dll {1E9B04FB-F9E5-4718-997B-B8DA88302A48}
231 C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll (Adobe Systems, Inc.) PDF Column Info

Missing files
-------------
002 C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb06.exe
011 C:\WINDOWS\system32\drivers\Abiosdsk.sys
011 C:\WINDOWS\system32\drivers\abp480n5.sys
011 C:\WINDOWS\system32\drivers\adpu160m.sys
011 C:\WINDOWS\system32\drivers\Aha154x.sys
011 C:\WINDOWS\system32\drivers\aic78u2.sys
011 C:\WINDOWS\system32\drivers\aic78xx.sys
011 C:\WINDOWS\system32\drivers\AliIde.sys
011 C:\WINDOWS\system32\drivers\amsint.sys
011 C:\WINDOWS\system32\drivers\asc.sys
011 C:\WINDOWS\system32\drivers\asc3350p.sys
011 C:\WINDOWS\system32\drivers\asc3550.sys
011 C:\WINDOWS\system32\drivers\Atdisk.sys
011 C:\WINDOWS\system32\drivers\cd20xrnt.sys
011 C:\WINDOWS\system32\drivers\Changer.sys
011 C:\WINDOWS\system32\drivers\CmdIde.sys
011 C:\WINDOWS\system32\drivers\Cpqarray.sys
011 C:\WINDOWS\system32\drivers\dac2w2k.sys
011 C:\WINDOWS\system32\drivers\dac960nt.sys
011 C:\WINDOWS\system32\drivers\dpti2o.sys
011 C:\WINDOWS\system32\drivers\hpn.sys
011 C:\WINDOWS\system32\drivers\i2omgmt.sys
011 C:\WINDOWS\system32\drivers\i2omp.sys
011 C:\WINDOWS\system32\drivers\ini910u.sys
011 C:\WINDOWS\system32\drivers\IntelIde.sys
011 C:\WINDOWS\system32\drivers\lbrtfdc.sys
011 C:\WINDOWS\system32\drivers\mraid35x.sys
011 C:\WINDOWS\system32\drivers\PCIDump.sys
011 C:\WINDOWS\system32\drivers\PDCOMP.sys
011 C:\WINDOWS\system32\drivers\PDFRAME.sys
011 C:\WINDOWS\system32\drivers\PDRELI.sys
011 C:\WINDOWS\system32\drivers\PDRFRAME.sys
011 C:\WINDOWS\system32\drivers\perc2.sys
011 C:\WINDOWS\system32\drivers\perc2hib.sys
011 C:\WINDOWS\system32\drivers\ql1080.sys
011 C:\WINDOWS\system32\drivers\Ql10wnt.sys
011 C:\WINDOWS\system32\drivers\ql12160.sys
011 C:\WINDOWS\system32\drivers\ql1240.sys
011 C:\WINDOWS\system32\drivers\ql1280.sys
011 C:\WINDOWS\system32\drivers\Simbad.sys
011 C:\WINDOWS\system32\drivers\Sparrow.sys
011 C:\WINDOWS\system32\drivers\sym_hi.sys
011 C:\WINDOWS\system32\drivers\sym_u3.sys
011 C:\WINDOWS\system32\drivers\symc810.sys
011 C:\WINDOWS\system32\drivers\symc8xx.sys
011 C:\WINDOWS\system32\drivers\TosIde.sys
011 C:\WINDOWS\system32\drivers\ultra.sys
011 C:\WINDOWS\system32\drivers\ViaIde.sys
011 C:\WINDOWS\system32\drivers\WDICA.sys
061 deskpan.dll

descriptionwin32/nuqel.e EmptyRe: win32/nuqel.e

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Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
    R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    O4 - HKLM\..\Run: [aasiaycu] C:\Documents and Settings\Owner\Local Settings\Application Data\vjkfdr\tjfrsysguard.exe
    O4 - HKCU\..\Run: [aasiaycu] C:\Documents and Settings\Owner\Local Settings\Application Data\vjkfdr\tjfrsysguard.exe
    O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)



  • Press "Fix Checked"
  • Close Hijack This.

Remove the Proxy setting in Internet Explorer and/or in FireFox.

    In Internet Explorer
  1. Tools Menu -> Internet Options -> Connections Tab ->Lan Settings > uncheck "use a proxy server" or reconfigure the Proxy server again in case you have set it previously.

    In Firefox
  1. Tools Menu -> Options... -> Advanced Tab -> Network Tab -> "Settings" under Connection > Choose "No Proxy"
  2. Click the apply button and restart that computer in normal mode.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

descriptionwin32/nuqel.e EmptyRe: win32/nuqel.e

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Thanks for getting back to me I have run the hijack sequence but the malwarebytes program wont run I previously downloaded it it comes up with run time error "o" and run time error "440" automation error

descriptionwin32/nuqel.e EmptyRe: win32/nuqel.e

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I have combofix and runscanner loaded if that helps. Should I uninstall malwarebytes and reinstall?

descriptionwin32/nuqel.e EmptyRe: win32/nuqel.e

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My computer seems to have freed up somewhat I am not getting all the security messages at the moment

descriptionwin32/nuqel.e EmptyRe: win32/nuqel.e

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Have you already run Combofix?

Hello.

  • Download combofix from here
    Link 1
    Link 2

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:

    win32/nuqel.e CF_download_FF

    win32/nuqel.e CF_download_rename

    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See HERE for how to disable your AV.
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.

    win32/nuqel.e Cf410

  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes

    win32/nuqel.e Cf510

  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

descriptionwin32/nuqel.e EmptyRe: win32/nuqel.e

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I have already installed combofix but saved it as "commy.exe" is that ok to run?

descriptionwin32/nuqel.e EmptyRe: win32/nuqel.e

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I have recovery console installed

descriptionwin32/nuqel.e EmptyRe: win32/nuqel.e

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I saved a new file as Combo-Fix and will run

descriptionwin32/nuqel.e EmptyRe: win32/nuqel.e

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