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descriptionNew Personal Security Infection EmptyNew Personal Security Infection

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Hello,

I have an infection of Personal Security malware that I cannot seem to be able to clean. I attempted to install MalwareBytes but was unable to do so. Booting into Safe Mode allowed it to run. However, rebooting the machine in "normal" mode returned me to the Pesonal Security infection messages.

Verified Java updates, Acrobat updates, and Windows critical updates.

HiJackThis Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:00:39 PM, on 12/18/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18865)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\PersonalSec\psecurity.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Lexmark Z2400 Series\ezprint.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Danielle\Desktop\winlogon.scr

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
O4 - HKLM\..\Run: [UpdatePSTShortCut] "C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" update "Software\CyberLink\YouCam\2.0"
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
O4 - HKLM\..\Run: [UpdatePDIRShortCut] "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [lxdqmon.exe] "C:\Program Files\Lexmark Z2400 Series\lxdqmon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark Z2400 Series\ezprint.exe"
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\udaterui.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - https://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxdqCATSCustConnectService - Lexmark International, Inc. - C:\Windows\system32\spool\DRIVERS\W32X86\3\\lxdqserv.exe
O23 - Service: lxdq_device - - C:\Windows\system32\lxdqcoms.exe
O23 - Service: McAfee Engine Service (McAfeeEngineService) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\EngineServer.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\Windows\system32\mfevtps.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files\SMINST\BLService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 9790 bytes

descriptionNew Personal Security Infection EmptyRe: New Personal Security Infection

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Please download ComboFix New Personal Security Infection Combofix from BleepingComputer.com


Rename ComboFix.exe to commy.exe before you save it to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools A guide to do this can be found here
  • Click Start then copy paste the following command into the search box & hit enter: "%userprofile%\desktop\commy.exe" /stepdel
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. This will not install in Vista. Just continue scanning, and skip the console install.
  • When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply.

descriptionNew Personal Security Infection EmptyRe: New Personal Security Infection

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Here is the combofix log. (Note - I did disable Windows Defender before starting Combofix, but it shows as "enabled" in this log. )

ComboFix 09-12-18.03 - Danielle 12/19/2009 8:49.3.2 - x86
Microsoft®️ Windows Vista™️ Home Premium 6.0.6002.2.1252.1.1033.18.2814.1718 [GMT -6:00]
Running from: c:\users\Danielle\Desktop\commy.exe
Command switches used :: /stepdel
AV: VirusScan Enterprise + AntiSpyware Enterprise *On-access scanning disabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}
SP: VirusScan Enterprise + AntiSpyware Enterprise *disabled* (Updated) {24E45799-D058-4314-AC5D-1B2EE5C3151F}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((( Files Created from 2009-11-19 to 2009-12-19 )))))))))))))))))))))))))))))))
.

2009-12-19 14:56 . 2009-12-19 14:56 -------- d-----w- c:\users\Public\AppData\Local\temp
2009-12-19 14:56 . 2009-12-19 14:56 -------- d-----w- c:\users\Default\AppData\Local\temp
2009-12-19 04:54 . 2009-12-19 04:54 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-12-19 04:54 . 2009-12-19 04:54 -------- d-----w- c:\program files\Java
2009-12-19 04:16 . 2009-12-19 14:56 -------- d-----w- c:\users\Danielle\AppData\Local\temp
2009-12-19 03:33 . 2009-12-19 03:33 -------- d-----w- c:\users\Danielle\AppData\Roaming\Malwarebytes
2009-12-19 03:33 . 2009-12-03 22:14 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-19 03:33 . 2009-12-19 03:33 -------- d-----w- c:\programdata\Malwarebytes
2009-12-19 03:33 . 2009-12-03 22:13 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-19 03:33 . 2009-12-19 03:33 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-19 03:07 . 2009-12-19 03:22 2916 ----a-w- c:\windows\fs1235.dat
2009-12-16 22:52 . 2009-12-16 22:52 -------- d-----w- c:\program files\Common Files\PersonalSecUninstall
2009-12-16 17:52 . 2009-12-16 22:52 -------- d-----w- c:\program files\PersonalSec
2009-12-16 17:31 . 2009-12-19 03:20 -------- d-----w- C:\QUARANTINE
2009-12-11 04:40 . 2009-11-09 12:31 24064 ----a-w- c:\windows\system32\nshhttp.dll
2009-12-11 04:40 . 2009-11-09 10:36 411648 ----a-w- c:\windows\system32\drivers\http.sys
2009-12-11 04:40 . 2009-11-09 12:30 30720 ----a-w- c:\windows\system32\httpapi.dll
2009-12-10 23:57 . 2009-08-24 11:36 377344 ----a-w- c:\windows\system32\winhttp.dll
2009-12-10 04:08 . 2009-11-21 06:40 916480 ----a-w- c:\windows\system32\wininet.dll
2009-12-10 04:07 . 2009-11-21 06:34 109056 ----a-w- c:\windows\system32\iesysprep.dll
2009-12-10 04:07 . 2009-11-21 04:59 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2009-12-10 04:07 . 2009-11-21 06:34 71680 ----a-w- c:\windows\system32\iesetup.dll
2009-12-10 04:07 . 2009-10-07 11:36 243712 ----a-w- c:\windows\system32\rastls.dll
2009-12-09 04:25 . 2009-05-18 20:17 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-12-09 04:25 . 2008-04-17 19:12 107368 ----a-w- c:\windows\system32\GEARAspi.dll
2009-12-09 04:24 . 2009-12-09 04:24 -------- d-----w- c:\program files\iPod
2009-12-09 04:24 . 2009-12-09 04:25 -------- d-----w- c:\programdata\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-12-09 04:24 . 2009-12-09 04:25 -------- d-----w- c:\program files\iTunes
2009-12-09 04:21 . 2009-12-09 04:22 -------- d-----w- c:\program files\QuickTime
2009-12-09 04:07 . 2009-12-09 04:07 79144 ----a-w- c:\programdata\Apple Computer\Installer Cache\iTunes 9.0.2.25\SetupAdmin.exe
2009-11-25 03:55 . 2009-10-29 09:17 2048 ----a-w- c:\windows\system32\tzres.dll
2009-11-25 00:46 . 2009-08-11 16:44 1401856 ----a-w- c:\windows\system32\msxml6.dll
2009-11-25 00:46 . 2009-08-11 16:44 1248768 ----a-w- c:\windows\system32\msxml3.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-12-19 14:40 . 2009-04-12 22:36 28124 ----a-w- c:\programdata\nvModes.dat
2009-12-17 03:46 . 2009-04-20 02:08 -------- d-----w- c:\programdata\Lx_cats
2009-12-16 17:55 . 2009-03-26 20:02 -------- d-----w- c:\programdata\NVIDIA
2009-12-10 17:34 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2009-12-09 23:23 . 2009-04-13 22:41 7592 ----a-w- c:\users\Danielle\AppData\Local\d3d9caps.dat
2009-12-09 04:24 . 2009-06-04 03:45 -------- d-----w- c:\program files\Common Files\Apple
2009-11-17 22:17 . 2009-11-17 22:17 -------- d-----w- c:\program files\Windows Portable Devices
2009-11-17 22:17 . 2006-11-02 10:25 665600 ----a-w- c:\windows\inf\drvindex.dat
2009-11-17 22:16 . 2009-11-17 22:16 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdFs_01_07_00.Wdf
2009-11-03 02:42 . 2009-10-02 20:40 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-10-08 21:08 . 2009-11-17 15:16 555520 ----a-w- c:\windows\system32\UIAutomationCore.dll
2009-10-08 21:08 . 2009-11-17 15:16 234496 ----a-w- c:\windows\system32\oleacc.dll
2009-10-08 21:07 . 2009-11-17 15:16 4096 ----a-w- c:\windows\system32\oleaccrc.dll
2009-10-01 01:02 . 2009-11-17 15:19 2537472 ----a-w- c:\windows\system32\wpdshext.dll
2009-10-01 01:02 . 2009-11-17 15:19 30208 ----a-w- c:\windows\system32\WPDShextAutoplay.exe
2009-10-01 01:02 . 2009-11-17 15:19 334848 ----a-w- c:\windows\system32\PortableDeviceApi.dll
2009-10-01 01:02 . 2009-11-17 15:19 87552 ----a-w- c:\windows\system32\WPDShServiceObj.dll
2009-10-01 01:02 . 2009-11-17 15:19 31232 ----a-w- c:\windows\system32\BthMtpContextHandler.dll
2009-10-01 01:01 . 2009-11-17 15:19 546816 ----a-w- c:\windows\system32\wpd_ci.dll
2009-10-01 01:01 . 2009-11-17 15:19 160256 ----a-w- c:\windows\system32\PortableDeviceTypes.dll
2009-10-01 01:01 . 2009-11-17 15:19 60928 ----a-w- c:\windows\system32\PortableDeviceConnectApi.dll
2009-10-01 01:01 . 2009-11-17 15:19 350208 ----a-w- c:\windows\system32\WPDSp.dll
2009-10-01 01:01 . 2009-11-17 15:19 196608 ----a-w- c:\windows\system32\PortableDeviceWMDRM.dll
2009-10-01 01:01 . 2009-11-17 15:19 100864 ----a-w- c:\windows\system32\PortableDeviceClassExtension.dll
2009-10-01 01:01 . 2009-11-17 15:19 81920 ----a-w- c:\windows\system32\wpdbusenum.dll
2009-09-25 02:42 . 2009-09-25 02:42 16892 ----a-w- c:\programdata\SPL6F3A.tmp
2009-09-25 02:10 . 2009-11-17 15:20 974848 ----a-w- c:\windows\system32\WindowsCodecs.dll
2009-09-25 02:07 . 2009-11-17 15:20 189440 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2009-09-25 02:04 . 2009-11-17 15:20 321024 ----a-w- c:\windows\system32\PhotoMetadataHandler.dll
2009-09-25 01:49 . 2009-11-17 15:20 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2009-09-25 01:48 . 2009-11-17 15:20 351232 ----a-w- c:\windows\system32\XpsPrint.dll
2009-09-25 01:38 . 2009-11-17 15:20 847360 ----a-w- c:\windows\system32\OpcServices.dll
2009-09-25 01:36 . 2009-11-17 15:20 280064 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2009-09-25 01:35 . 2009-11-17 15:20 135680 ----a-w- c:\windows\system32\XpsRasterService.dll
2009-09-25 01:33 . 2009-11-17 15:20 195584 ----a-w- c:\windows\system32\dxdiagn.dll
2009-09-25 01:33 . 2009-11-17 15:20 829440 ----a-w- c:\windows\system32\d3d10warp.dll
2009-09-25 01:33 . 2009-11-17 15:20 369664 ----a-w- c:\windows\system32\WMPhoto.dll
2009-09-25 01:32 . 2009-11-17 15:20 252928 ----a-w- c:\windows\system32\dxdiag.exe
2009-09-25 01:31 . 2009-11-17 15:20 519680 ----a-w- c:\windows\system32\d3d11.dll
2009-09-25 01:31 . 2009-11-17 15:20 486912 ----a-w- c:\windows\system32\d3d10level9.dll
2009-09-25 01:31 . 2009-11-17 15:20 161280 ----a-w- c:\windows\system32\d3d10_1.dll
2009-09-25 01:31 . 2009-11-17 15:20 218112 ----a-w- c:\windows\system32\d3d10_1core.dll
2009-09-25 01:31 . 2009-11-17 15:20 1030144 ----a-w- c:\windows\system32\d3d10.dll
2009-09-25 01:31 . 2009-11-17 15:20 828928 ----a-w- c:\windows\system32\d2d1.dll
2009-09-25 01:30 . 2009-11-17 15:20 190464 ----a-w- c:\windows\system32\d3d10core.dll
2009-09-25 01:30 . 2009-11-17 15:20 481792 ----a-w- c:\windows\system32\dxgi.dll
2009-09-25 01:27 . 2009-11-17 15:20 634880 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2009-09-25 01:27 . 2009-11-17 15:20 37888 ----a-w- c:\windows\system32\cdd.dll
2009-09-25 01:27 . 2009-11-17 15:20 793088 ----a-w- c:\windows\system32\FntCache.dll
2009-09-25 01:27 . 2009-11-17 15:20 1064448 ----a-w- c:\windows\system32\DWrite.dll
2009-09-24 22:54 . 2009-11-17 15:20 258048 ----a-w- c:\windows\system32\winspool.drv
2009-09-24 22:54 . 2009-11-17 15:20 667648 ----a-w- c:\windows\system32\printfilterpipelinesvc.exe
2009-09-24 22:54 . 2009-11-17 15:20 26112 ----a-w- c:\windows\system32\printfilterpipelineprxy.dll
2008-10-25 23:12 . 2008-10-25 22:59 8192 --sha-w- c:\windows\Users\Default\NTUSER.DAT
.

((((((((((((((((((((((((((((( SnapShot@2009-12-19_04.15.10 )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-09-01 02:50 . 2009-12-19 14:14 82294 c:\windows\System32\WDI\SuspendPerformanceDiagnostics_SystemData_S4.bin
+ 2008-01-21 01:58 . 2009-12-19 14:41 43660 c:\windows\System32\WDI\ShutdownPerformanceDiagnostics_SystemData.bin
- 2008-01-21 01:58 . 2009-12-19 03:50 43660 c:\windows\System32\WDI\ShutdownPerformanceDiagnostics_SystemData.bin
+ 2006-11-02 13:05 . 2009-12-19 14:41 99656 c:\windows\System32\WDI\BootPerformanceDiagnostics_SystemData.bin
+ 2009-04-12 14:40 . 2009-12-19 04:26 16384 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2009-04-12 14:40 . 2009-12-16 21:21 16384 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2009-04-12 14:40 . 2009-12-19 04:26 32768 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2009-04-12 14:40 . 2009-12-16 21:21 32768 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2009-04-12 14:40 . 2009-12-19 04:26 16384 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
- 2009-04-12 14:40 . 2009-12-16 21:21 16384 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
- 2009-07-13 23:53 . 2009-12-19 03:48 16384 c:\windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2009-07-13 23:53 . 2009-12-19 14:39 16384 c:\windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2009-07-13 23:53 . 2009-12-19 03:48 32768 c:\windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2009-07-13 23:53 . 2009-12-19 14:39 32768 c:\windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2009-07-13 23:53 . 2009-12-19 14:39 16384 c:\windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
- 2009-07-13 23:53 . 2009-12-19 03:48 16384 c:\windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2009-04-12 14:40 . 2009-12-19 14:41 1586 c:\windows\System32\WDI\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-1383359529-731117621-876057508-1000_UserData.bin
- 2009-12-19 03:48 . 2009-12-19 03:52 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
+ 2009-12-19 14:39 . 2009-12-19 14:39 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
- 2009-12-19 03:48 . 2009-12-19 03:52 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
+ 2009-12-19 14:39 . 2009-12-19 14:39 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
+ 2006-11-02 10:33 . 2009-12-19 14:45 595684 c:\windows\System32\perfh009.dat
+ 2006-11-02 10:33 . 2009-12-19 14:45 101350 c:\windows\System32\perfc009.dat
+ 2009-12-19 04:54 . 2009-12-19 04:54 149280 c:\windows\System32\javaws.exe
+ 2009-12-19 04:54 . 2009-12-19 04:54 145184 c:\windows\System32\javaw.exe
+ 2009-12-19 04:54 . 2009-12-19 04:54 145184 c:\windows\System32\java.exe
+ 2009-06-23 22:53 . 2009-12-19 04:38 245760 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\IETldCache\index.dat
- 2009-06-23 22:53 . 2009-11-04 22:55 245760 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\IETldCache\index.dat
+ 2009-12-19 04:54 . 2009-12-19 04:54 537600 c:\windows\Installer\1975bf.msi
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-04-27 39408]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-04-17 1049896]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2008-09-24 468264]
"UpdateLBPShortCut"="c:\program files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" [2008-06-14 210216]
"UpdatePSTShortCut"="c:\program files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" [2008-10-07 210216]
"UCam_Menu"="c:\program files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" [2007-12-24 222504]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
"QlbCtrl.exe"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2008-08-01 202032]
"UpdateP2GoShortCut"="c:\program files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" [2008-06-14 210216]
"UpdatePDIRShortCut"="c:\program files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" [2008-06-14 210216]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-10-09 75008]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]
"lxdqmon.exe"="c:\program files\Lexmark Z2400 Series\lxdqmon.exe" [2008-03-27 656040]
"EzPrint"="c:\program files\Lexmark Z2400 Series\ezprint.exe" [2008-03-27 107176]
"McAfeeUpdaterUI"="c:\program files\McAfee\Common Framework\udaterui.exe" [2008-03-14 136512]
"ShStatEXE"="c:\program files\McAfee\VirusScan Enterprise\SHSTAT.EXE" [2008-09-29 124240]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-07-11 13543968]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-07-11 92704]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-11-11 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-11-12 141600]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-12-19 149280]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-12 83360]
VPN Client.lnk - c:\windows\Installer\{F3C1DE9E-5E16-4BA9-B854-7B53A45E3579}\Icon3E5562ED7.ico [2009-4-24 6144]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\McAfeeEngineService]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=""
"FirewallOverride"=""

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"VistaSp2"=hex(b):6c,7b,e7,b9,4c,44,ca,01

R2 lxdq_device;lxdq_device;c:\windows\system32\lxdqcoms.exe -service --> c:\windows\system32\lxdqcoms.exe -service [?]
R2 lxdqCATSCustConnectService;lxdqCATSCustConnectService;c:\windows\System32\spool\drivers\w32x86\3\lxdqserv.exe [2/27/2008 5:09 PM 98984]
R2 McAfeeEngineService;McAfee Engine Service;c:\program files\McAfee\VirusScan Enterprise\EngineServer.exe [9/29/2008 7:07 AM 19456]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\System32\mfevtps.exe [6/15/2009 10:15 AM 67904]
R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\SMINST\BLService.exe [10/25/2008 6:17 PM 365952]
R3 Com4QLBEx;Com4QLBEx;c:\program files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [10/25/2008 5:06 PM 193840]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\System32\drivers\nvhda32v.sys [5/9/2008 1:17 PM 43040]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [1/20/2008 8:23 PM 21504]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\System32\drivers\mferkdet.sys [6/15/2009 10:15 AM 64432]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office10\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-12-19 08:56
Windows 6.0.6002 Service Pack 2 NTFS

scanning hȋdden processes ...

scanning hȋdden autostart entries ...

scanning hȋdden files ...

scan completed successfully
hȋdden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2009-12-19 08:58:52
ComboFix-quarantined-files.txt 2009-12-19 14:58
ComboFix2.txt 2009-12-19 04:16

Pre-Run: 228,421,373,952 bytes free
Post-Run: 228,455,313,408 bytes free

- - End Of File - - 539B9F9869746C535ECA48D6473A27CD

descriptionNew Personal Security Infection EmptyRe: New Personal Security Infection

more_horiz
New Personal Security Infection Mbamicontw5 Please download Malwarebytes Anti-Malware from here.

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

descriptionNew Personal Security Infection EmptyRe: New Personal Security Infection

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I ran the full scan. The machine seems to be acting normal now. Here is the MalwareBytes log:

Malwarebytes' Anti-Malware 1.42
Database version: 3392
Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18865

12/20/2009 3:34:05 PM
mbam-log-2009-12-20 (15-34-05).txt

Scan type: Full Scan (C:\|)
Objects scanned: 279250
Time elapsed: 1 hour(s), 37 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servises (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\Danielle\Desktop\winlogon.scr (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

descriptionNew Personal Security Infection EmptyRe: New Personal Security Infection

more_horiz
Please run a free online scan with the ESET Online Scanner
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • When asked, allow the ActiveX control to install
  • Click Start
  • Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  • Click Scan (This scan can take several hours, so please be patient)
  • Once the scan is completed, you may close the window
  • Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic

descriptionNew Personal Security Infection EmptyRe: New Personal Security Infection

more_horiz
I do appreciate the help on this. ESET log:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=70a902ea87ddaf4f8298495fd839dac4
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2009-12-21 03:00:39
# local_time=2009-12-21 09:00:39 (-0600, Central Standard Time)
# country="United States"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=5892 16776573 100 100 0 98009350 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=166527
# found=1
# cleaned=1
# scan_time=5817
C:\Qoobox\Quarantine\C\Windows\rdr_1261191668.exe.vir a variant of Win32/Kryptik.BMS trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

descriptionNew Personal Security Infection EmptyRe: New Personal Security Infection

more_horiz
Download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

descriptionNew Personal Security Infection EmptyRe: New Personal Security Infection

more_horiz
Note: I'll get the DNS vulnerability fixed. I have control of that.

Results of screen317's Security Check version 0.99.1
Windows Vista Service Pack 2 (UAC is disabled!)
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
ESET Online Scanner v3
McAfee VirusScan Enterprise
Norton Internet Security
McAfee AntiSpyware Enterprise Module
McAfee Agent
Antivirus up to date!
``````````````````````````````
Anti-malware/Other Utilities Check:

McAfee AntiSpyware Enterprise Module
Java(TM) 6 Update 17
Adobe Flash Player 10
Adobe Reader 9.1.2
``````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSASCui.exe
``````````````````````````````
DNS Vulnerability Check:

POOR! (Vulnerable to DNS cache poisoning!!-- Consider OPENDNS)

`````````End of Log```````````

descriptionNew Personal Security Infection EmptyRe: New Personal Security Infection

more_horiz
Follow up: UAC has been turned on for this machine now.

descriptionNew Personal Security Infection EmptyRe: New Personal Security Infection

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Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

Software recommendations

AntiSpyware

  • SpywareBlaster
    SpywareBlaster is a program that prevents spyware from installing on your computer. A tutorial on using SpywareBlaster may be found here.
  • Spybot - Search & Destroy.
    Spybot - Search & Destroy is a spyware and adware removal program. It also has realtime protection, TeaTimer to help safeguard your computer against spyware. (The link for Spybot - Search & Destroy contains a tutorial that will help you download, install, and begin using Spybot).


NOTE: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

Resident Protection help
A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

Rogue programs help
There are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Securing your computer

  • Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • hpHosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.


Please consider using an alternate browser
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

If you are interested:

  • Firefox may be downloaded from here: http://www.getfirefox.com
  • Opera is available here: http://www.opera.com/download/


Thank you for choosing GeekPolice. Please see this page if you would like to leave feedback or contribute to our site. Do you have any more questions?

descriptionNew Personal Security Infection EmptyRe: New Personal Security Infection

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I appreciate all of your help. This website is a great service!

descriptionNew Personal Security Infection EmptyRe: New Personal Security Infection

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