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My granpas computer is filled with viruses...but he has a virus that doesn let him see his desktop....and you cant install anything without it being un installed automatically anyone know how i can fix this? It would be very appreciated

He is Running
Windows XP

descriptionComputer Infected! EmptyRe: Computer Infected!

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Please download the current version of HijackThis from HERE

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.

descriptionComputer Infected! EmptyRe: Computer Infected!

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Thats the thing..I cant even get to install anything because it will automatically delete it...I tried malware bytes too

descriptionComputer Infected! EmptyRe: Computer Infected!

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Lets try this.

Please download exeHelper from one of the two links.
Link 1
Link 2

  • Double-click on exeHelper.com or exeHelper.scr to run the fix.
  • A black window should pop up, press any key to close once the fix is completed.
  • Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)
Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

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