Hello.
Today I got a nasty virus on my computer that I cannot fix. After seeing the screengrab of the fake antivirus program and also noticing a spelling error in the popup box from the program in the tray, I now know it is a virus!
Here is what is happening...
The fake scan program loads and says I have all these things wrong with my computer. Another box opens to the bottom right and says BankerFox and at other times, Nuqel.E, is trying to attack my computer. All these error boxes pop on my computer when I try to open something saying things like the file verclsid.exe is infected, etc. Also, fake porn sites are popping up.
It won't let me open AVG and IE cannot access the internet even though my wireless is on.
I'm not very good with system files and without the internet this may be tricky, but I need some serious help. Please help me!
I also ran AVG in Safe Mode and that didn't work. Nor did trying to put Bit Defender on because it needed to access the Internet. I don't think internet access happens either in safe mode.
Please give me detailed instructions... I appreciate this greatly.
Today I got a nasty virus on my computer that I cannot fix. After seeing the screengrab of the fake antivirus program and also noticing a spelling error in the popup box from the program in the tray, I now know it is a virus!
Here is what is happening...
The fake scan program loads and says I have all these things wrong with my computer. Another box opens to the bottom right and says BankerFox and at other times, Nuqel.E, is trying to attack my computer. All these error boxes pop on my computer when I try to open something saying things like the file verclsid.exe is infected, etc. Also, fake porn sites are popping up.
It won't let me open AVG and IE cannot access the internet even though my wireless is on.
I'm not very good with system files and without the internet this may be tricky, but I need some serious help. Please help me!
I also ran AVG in Safe Mode and that didn't work. Nor did trying to put Bit Defender on because it needed to access the Internet. I don't think internet access happens either in safe mode.
Please give me detailed instructions... I appreciate this greatly.