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Failure to remove Personal Guard 2009 after all steps

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I got a Setup Error message-
Setup has detected that the service pack version of this system is newer than the update you are applying.
There is no need to install this update.

Many thanks.

descriptionFailure to remove Personal Guard 2009 after all steps - Page 2 EmptyRe: Failure to remove Personal Guard 2009 after all steps

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Download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

descriptionFailure to remove Personal Guard 2009 after all steps - Page 2 EmptyRe: Failure to remove Personal Guard 2009 after all steps

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Please review & Thank You!

Results of screen317's Security Check version 0.99.0
Windows XP Service Pack 3
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
a-squared HiJackFree 3.1
McAfee SecurityCenter
Antivirus up to date!
``````````````````````````````
Anti-malware/Other Utilities Check:

HijackThis 2.0.2
Java(TM) 6 Update 17
Java(TM) 6 Update 5
Java(TM) SE Development Kit 6 Update 10
Java DB 10.4.1.3
Out of date Java installed!
Adobe Flash Player 10
Adobe Reader 8.1.2
Out of date Adobe Reader installed!
``````````````````````````````
Process Check:
objlist.exe by Laurent

McAfee VIRUSS~1 mcshield.exe
McAfee VIRUSS~1 mcsysmon.exe
``````````````````````````````
DNS Vulnerability Check:


`````````End of Log```````````

descriptionFailure to remove Personal Guard 2009 after all steps - Page 2 EmptyRe: Failure to remove Personal Guard 2009 after all steps

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Please download the newest version of Adobe Acrobat Reader from Adobe.com

Before installing: it is important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs.
Search in the list for all previous installed versions of Adobe Acrobat Reader. Uninstall/Remove each of them.

Once old versions are gone, please install the newest version.

==

Please download the newest version of Java from Java.com.

Before installing: it is important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs.
Search in the list for all previous installed versions of Java. (J2SE Runtime Environment). Please uninstall/remove each of them.

Once old versions are gone, please install the newest version.

==

Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

Software recommendations

AntiSpyware

  • SpywareBlaster
    SpywareBlaster is a program that prevents spyware from installing on your computer. A tutorial on using SpywareBlaster may be found here.
  • Spybot - Search & Destroy.
    Spybot - Search & Destroy is a spyware and adware removal program. It also has realtime protection, TeaTimer to help safeguard your computer against spyware. (The link for Spybot - Search & Destroy contains a tutorial that will help you download, install, and begin using Spybot).


NOTE: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

Resident Protection help
A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

Rogue programs help
There are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Securing your computer

  • Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • hpHosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.


Please consider using an alternate browser
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

If you are interested:

  • Firefox may be downloaded from here: http://www.getfirefox.com
  • Opera is available here: http://www.opera.com/download/


Thank you for choosing GeekPolice. Please see this page if you would like to leave feedback or contribute to our site. Do you have any more questions?

descriptionFailure to remove Personal Guard 2009 after all steps - Page 2 EmptyRe: Failure to remove Personal Guard 2009 after all steps

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Followed your instruction on Adobe Acrobat Reader & Java update. Also switched to Firefox. Once Firefox was installed (not sure if it's the reason) no more message re: Generic Host Process for Win32 Services being closed by Windows.

Thank you SOOOO MUCH for all the help & time & peace of mind.

Just one more thing.... how to get rid of the "flashing light" icon when I visit GeekPolice.com using Firefox? (saying the connection is not encrypted) It drives me mad!

descriptionFailure to remove Personal Guard 2009 after all steps - Page 2 EmptyRe: Failure to remove Personal Guard 2009 after all steps

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The icon is part of the website.

I am not sure why it would say the connection is not encrypted.

descriptionFailure to remove Personal Guard 2009 after all steps - Page 2 EmptyRe: Failure to remove Personal Guard 2009 after all steps

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GOD HELP ME!!! LOL Banner

descriptionFailure to remove Personal Guard 2009 after all steps - Page 2 EmptyRe: Failure to remove Personal Guard 2009 after all steps

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Would this look likely:
Failure to remove Personal Guard 2009 after all steps - Page 2 Firefoxissue

If this is what you are seeing, then it is normal. Whenever you connect to GeekPolice.net, it is not using a security certificate. That is all it means. Smile...

descriptionFailure to remove Personal Guard 2009 after all steps - Page 2 EmptyRe: Failure to remove Personal Guard 2009 after all steps

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Thanks for the info. Of course the flashing light icon! It's GeekPolice! Bow or Thanks

descriptionFailure to remove Personal Guard 2009 after all steps - Page 2 EmptyRe: Failure to remove Personal Guard 2009 after all steps

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