A few days ago, there was an icon on the bottom corner with a red circle and a white X insdie, i forgot the exact words but it did say that there was a virus, and when I clicked on it, it said the name was Sheur2.bjwn. So I ran AVG Free 8.5, healed it and it disappeared. Now, AVG no longer scans. And sometimes it just automatically quits. I had Hijack This and Malwarebytes' Anti-Malware installed and was working perfectly fine, but now when I click it it says:
"Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item."
and also the icons for HiJackThis and Malwarebytes is this white screen picture. I went on safe mode to re-install Malwarebytes and HijacThis, and I installed Spybot Search and destroy too, but again, the above happen. And when on safe mode, when trying to open the programs, this black window pops up for a couple seconds then disappears.
The internet is also running slow, and it directs me to other websites.
I don't know what to do. I can't do the HijackThis log to post on here because it doesn't work. Please help me.
Here is what I can share:
Microsoft Windows XP Home Edition
Compaq Presario
Use Mozilla Firefox
"Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item."
and also the icons for HiJackThis and Malwarebytes is this white screen picture. I went on safe mode to re-install Malwarebytes and HijacThis, and I installed Spybot Search and destroy too, but again, the above happen. And when on safe mode, when trying to open the programs, this black window pops up for a couple seconds then disappears.
The internet is also running slow, and it directs me to other websites.
I don't know what to do. I can't do the HijackThis log to post on here because it doesn't work. Please help me.
Here is what I can share:
Microsoft Windows XP Home Edition
Compaq Presario
Use Mozilla Firefox