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descriptionGoogle-document + Avira = HTML/Crypted.Gen [virus] EmptyGoogle-document + Avira = HTML/Crypted.Gen [virus]

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So I was browsing around the web and decided to open a document on my gmail account, through their service "google-documents", I am not entirely sure if that is the correct term for it in english. Avira went berserk after I opened the document, via "google-documents", and told me that it had discovered a HTML/Crypted.Gen [virus]. After that I cleaned my computer with ccleaner (since the virus was supposed to be in my temporay internet files folder), and then I restarted my computer. Then I searched the computer with Avira, Malwarebytes', and SUPERantispyware and found nothing. So I guess it was a false alarm. I don't know, really, if this information is useful for you guys in any way, but I thought that I would post it anyway. Feel free to remove the post if this is a "known issue".

descriptionGoogle-document + Avira = HTML/Crypted.Gen [virus] EmptyRe: Google-document + Avira = HTML/Crypted.Gen [virus]

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On second thought, I am not entirely sure if this even is the correct "part" of the forum to post this... Let me think

descriptionGoogle-document + Avira = HTML/Crypted.Gen [virus] EmptyRe: Google-document + Avira = HTML/Crypted.Gen [virus]

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Please download the current version of HijackThis from HERE

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Google-document + Avira = HTML/Crypted.Gen [virus] DXwU4
Google-document + Avira = HTML/Crypted.Gen [virus] VvYDg

descriptionGoogle-document + Avira = HTML/Crypted.Gen [virus] EmptyRe: Google-document + Avira = HTML/Crypted.Gen [virus]

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Hopefully it was simply a false alarm, but I guess it couldn't hurt to be sure...



Here we go:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:17:05, on 2009-09-23
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\PRISMSVR.EXE
C:\Program\Logitech\GamePanel Software\G-series Software\LGDCore.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program\Avira\AntiVir Desktop\avgnt.exe
C:\Program\GIGABYTE\GEST\gest.exe
C:\Program\Windows Live\Messenger\MsnMsgr.Exe
C:\Program\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
C:\Program\Maxtor\OneTouch\Utils\SyncServices.exe
C:\Program\Logitech\SetPoint\SetPoint.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program\Delade filer\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program\GIGABYTE\GEST\GSvr.exe
C:\Program\Winamp\winampa.exe
C:\Program\Windows Live\Contacts\wlcomm.exe
C:\Documents and Settings\Hannes Malmberg\Skrivbord\hijackgpthis.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/se/sve/gen/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
O2 - BHO: Länkhjälp till Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program\Delade filer\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live inloggningshj?pen - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program\Delade filer\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Launch LGDCore] "C:\Program\Logitech\GamePanel Software\G-series Software\LGDCore.exe" /SHOWHIDE
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [GEST] C:\Program\GIGABYTE\GEST\RUN.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [avgnt] "C:\Program\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOKAL TJÄNST')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xportera till Microsoft Excel - res://C:\Program\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\Program\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O16 - DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} (Infotl Control) - http://www04.sub.su.se:2175/lib/sthlmub/support/plugins/ebraryRdr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1190740242515
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1190740432453
O20 - Winlogon Notify: !SASWinLogon - C:\Program\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: GEST Service for program management. (GEST Service) - Unknown owner - C:\Program\GIGABYTE\GEST\GSvr.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program\Delade filer\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program\Delade filer\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: MaxBackServiceInt - Unknown owner - C:\Program\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
O23 - Service: NMIndexingService - Unknown owner - C:\Program\Delade filer\Ahead\Lib\NMIndexingService.exe (file missing)
O23 - Service: MaxSyncService (NTService1) - - C:\Program\Maxtor\OneTouch\Utils\SyncServices.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 7086 bytes


Thank You! for the help

descriptionGoogle-document + Avira = HTML/Crypted.Gen [virus] EmptyRe: Google-document + Avira = HTML/Crypted.Gen [virus]

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Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
    O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Google-document + Avira = HTML/Crypted.Gen [virus] DXwU4
Google-document + Avira = HTML/Crypted.Gen [virus] VvYDg

descriptionGoogle-document + Avira = HTML/Crypted.Gen [virus] EmptyRe: Google-document + Avira = HTML/Crypted.Gen [virus]

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Malwarebytes' Anti-Malware 1.41
Databasversion: 2854
Windows 5.1.2600 Service Pack 3

2009-09-24 10:04:33
mbam-log-2009-09-24 (10-04-33).txt

Skanningstyp: Snabb skanning
Antal skannade objekt: 92375
Förfluten tid: 3 minute(s), 10 second(s)

Infekterade minnesprocesser: 0
Infekterade minnesmoduler: 0
Infekterade registernycklar: 0
Infekterade registervärden: 0
Infekterade registerdataposter: 0
Infekterade mappar: 0
Infekterade filer: 0

Infekterade minnesprocesser:
(Inga illasinnade poster hittades)

Infekterade minnesmoduler:
(Inga illasinnade poster hittades)

Infekterade registernycklar:
(Inga illasinnade poster hittades)

Infekterade registervärden:
(Inga illasinnade poster hittades)

Infekterade registerdataposter:
(Inga illasinnade poster hittades)

Infekterade mappar:
(Inga illasinnade poster hittades)

Infekterade filer:
(Inga illasinnade poster hittades)

descriptionGoogle-document + Avira = HTML/Crypted.Gen [virus] EmptyRe: Google-document + Avira = HTML/Crypted.Gen [virus]

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I can safely remove the backup files of these, right?:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)

So it was a false alarm? Browsed arund the web and found these (among other things):
http://www.google.co.uk/support/forum/p/Google+Docs/thread?tid=4aac7ccbe1e82b41&hl=en
http://www.google.com/support/forum/p/Google+Docs/thread?tid=5bfc3368ce76ad17&hl=en
http://forum.avira.com/wbb/index.php?page=Thread&threadID=98255

By the way (sorry if I am going off topic) but the links created, when using hijackthis (for example: http://www04.sub.su.se:2175/lib/sthlmub/support/plugins/ebraryRdr.cab) what are those for?

Thanks

descriptionGoogle-document + Avira = HTML/Crypted.Gen [virus] EmptyRe: Google-document + Avira = HTML/Crypted.Gen [virus]

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Hello.
Yes, all of them are safe to remove. The first 3 you listed are just empty items within the registry.

The second 3 links are legit.

The last link is an ActiveX Object.
http://en.wikipedia.org/wiki/ActiveX

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Google-document + Avira = HTML/Crypted.Gen [virus] DXwU4
Google-document + Avira = HTML/Crypted.Gen [virus] VvYDg

descriptionGoogle-document + Avira = HTML/Crypted.Gen [virus] EmptyRe: Google-document + Avira = HTML/Crypted.Gen [virus]

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Hello,

Just wanted to say Thank You! for the help!

descriptionGoogle-document + Avira = HTML/Crypted.Gen [virus] EmptyRe: Google-document + Avira = HTML/Crypted.Gen [virus]

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