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Started with many virii, worms, adware that were hard to ID

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descriptionStarted with many virii, worms, adware that were hard to ID - Page 5 EmptyRe: Started with many virii, worms, adware that were hard to ID

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What antivirus or other security software is installed. Please list any.

descriptionStarted with many virii, worms, adware that were hard to ID - Page 5 EmptyRe: Started with many virii, worms, adware that were hard to ID

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Norton Antivirus 2005 was installed at one time, but as far as I can tell, I removed that. I also have checked for proxies and unless I missed something, I am not using any.

descriptionStarted with many virii, worms, adware that were hard to ID - Page 5 EmptyRe: Started with many virii, worms, adware that were hard to ID

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Did you run the Norton Removal Utility yet?

If not, please grab it from this page: http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

descriptionStarted with many virii, worms, adware that were hard to ID - Page 5 EmptyRe: Started with many virii, worms, adware that were hard to ID

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Thanks for the link, but no change. I just ran the utility and rebooted the computer, but neither browser can still use the internet. Here is part of the router's log showing that I am connected using the right mac address:

Nov/21/2009 13:46:09 DHCP lease IP 192.168.0.102 to acer-3b6299156d 08-10-74-18-c2-98
Nov/21/2009 13:46:05 Authentication Success 08-10-74-18-c2-98
Nov/21/2009 13:46:04 Authenticating...... 08-10-74-18-c2-98
Nov/21/2009 13:46:04 Wireless PC connected 08-10-74-18-c2-98

descriptionStarted with many virii, worms, adware that were hard to ID - Page 5 EmptyRe: Started with many virii, worms, adware that were hard to ID

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Maybe my new tool can find the issue:

Please download RenewMyDNS by DragonMaster Jay.
  • Save it to your Desktop.
  • Right-click on the file and select Extract All...
  • Choose a location to save extracted files and keep pressing Next until Finish.
  • Double-click RenewMyDNS folder, then double-click RenewMyDNS.bat to start the program.
  • Follow the prompts, and when finished it will launch a log.
  • Post that log in your next reply.
  • After posting the log, delete the folder RenewMyDNS.

descriptionStarted with many virii, worms, adware that were hard to ID - Page 5 EmptyRe: Started with many virii, worms, adware that were hard to ID

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Nice utility but I had to modify it for Windows XP. Here is the log and the cache:

RenewMyDNS by DragonMaster Jay
DNS Diagnostics and refresher
Version 0.1.0 - November 2009

Microsoft Windows XP [Version 5.1.2600]


(((((((((((((((((((( Network and DNS Information ))))))))))))))))))))




Windows IP Configuration



Host Name . . . . . . . . . . . . : acer-3b6299156d

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : hsd1.il.comcast.net.



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : NVIDIA nForce Networking Controller

Physical Address. . . . . . . . . : 00-15-58-08-45-B7



Ethernet adapter Wireless Network Connection 18:



Connection-specific DNS Suffix . : hsd1.il.comcast.net.

Description . . . . . . . . . . . : 802.11g/b Wireless LAN Client Adapter

Physical Address. . . . . . . . . : 08-10-74-18-C2-98

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.102

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 192.168.0.1

Lease Obtained. . . . . . . . . . : Saturday, November 21, 2009 1:46:14 PM

Lease Expires . . . . . . . . . . : Saturday, November 28, 2009 1:46:14 PM


(((((((((((((((((((( DNS-Fake Request Testing and Flush ))))))))))))))))))))

... Requests made were successful


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.



(((((((((((((((((((( Speed-test - Ping ))))))))))))))))))))


Pinging yahoo.com [ø˜] with 32 bytes of data:



Reply from 209.131.36.159: bytes=32 time=73ms TTL=50

Request timed out.

Reply from 209.131.36.159: bytes=32 time=75ms TTL=50

Reply from 209.131.36.159: bytes=32 time=74ms TTL=50



Ping statistics for :

Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),

Approximate round trip times in milli-seconds:

Minimum = 73ms, Maximum = 75ms, Average = 74ms



Pinging geekpolice.net [ø˜] with 32 bytes of data:



Request timed out.

Request timed out.

Request timed out.

Request timed out.



Ping statistics for :

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),



Pinging facebook.com [ø˜] with 32 bytes of data:



Reply from 69.63.187.19: bytes=32 time=48ms TTL=243

Reply from 69.63.187.19: bytes=32 time=45ms TTL=243

Reply from 69.63.187.19: bytes=32 time=50ms TTL=243

Reply from 69.63.187.19: bytes=32 time=46ms TTL=243



Ping statistics for :

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 45ms, Maximum = 50ms, Average = 47ms



Pinging microsoft.com [ø˜] with 32 bytes of data:



Request timed out.

Request timed out.

Request timed out.

Request timed out.



Ping statistics for :

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


********************
EOF

descriptionStarted with many virii, worms, adware that were hard to ID - Page 5 EmptyRe: Started with many virii, worms, adware that were hard to ID

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There was a bug in the last version. I fixed it earlier tonight. Goofy
There is a new version available. Please delete the current copy of RenewMyDNS, then download the new one and post a log.

descriptionStarted with many virii, worms, adware that were hard to ID - Page 5 EmptyRe: Started with many virii, worms, adware that were hard to ID

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Here you go. Both log and cache:

RenewMyDNS by DragonMaster Jay
DNS Diagnostics and refresher
Version 0.1.4 - November 2009

Microsoft Windows XP [Version 5.1.2600]


(((((((((((((((((((( Network and DNS Information ))))))))))))))))))))




Windows IP Configuration



Host Name . . . . . . . . . . . . : acer-3b6299156d

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : hsd1.il.comcast.net.



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : NVIDIA nForce Networking Controller

Physical Address. . . . . . . . . : 00-15-58-08-45-B7



Ethernet adapter Wireless Network Connection 18:



Connection-specific DNS Suffix . : hsd1.il.comcast.net.

Description . . . . . . . . . . . : 802.11g/b Wireless LAN Client Adapter

Physical Address. . . . . . . . . : 08-10-74-18-C2-98

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.102

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 192.168.0.1

Lease Obtained. . . . . . . . . . : Wednesday, November 25, 2009 1:46:14 AM

Lease Expires . . . . . . . . . . : Wednesday, December 02, 2009 1:46:14 AM


(((((((((((((((((((( DNS-Fake Request Testing and Flush ))))))))))))))))))))

... Requests made were successful


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.



(((((((((((((((((((( Speed-test - Ping ))))))))))))))))))))


Pinging yahoo.com [ø˜] with 32 bytes of data:



Reply from 69.147.114.224: bytes=32 time=45ms TTL=52

Reply from 69.147.114.224: bytes=32 time=50ms TTL=52

Reply from 69.147.114.224: bytes=32 time=45ms TTL=52

Reply from 69.147.114.224: bytes=32 time=56ms TTL=52



Ping statistics for :

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 45ms, Maximum = 56ms, Average = 49ms



Pinging geekpolice.net [ø˜] with 32 bytes of data:



Request timed out.

Request timed out.

Request timed out.

Request timed out.



Ping statistics for :

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),



Pinging facebook.com [ø˜] with 32 bytes of data:



Reply from 69.63.181.11: bytes=32 time=74ms TTL=241

Reply from 69.63.181.11: bytes=32 time=72ms TTL=241

Reply from 69.63.181.11: bytes=32 time=73ms TTL=241

Reply from 69.63.181.11: bytes=32 time=74ms TTL=241



Ping statistics for :

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 72ms, Maximum = 74ms, Average = 73ms



Pinging microsoft.com [ø˜] with 32 bytes of data:



Request timed out.

Request timed out.

Request timed out.

Request timed out.



Ping statistics for :

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


********************
EOF

descriptionStarted with many virii, worms, adware that were hard to ID - Page 5 EmptyRe: Started with many virii, worms, adware that were hard to ID

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Hi

Will you give me a history of when you had purchased the equipment necessary to run your Internet connection?

Also, please list the name and model number of the modem and/or router. I can do a troubleshooter online to get specific solution. It seems there is incorrect settings in either your router and/or modem. As we have now eliminated all other possibilities.

descriptionStarted with many virii, worms, adware that were hard to ID - Page 5 EmptyRe: Started with many virii, worms, adware that were hard to ID

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Hi,
Hope you had a good Thanksgiving. I have a D-Link, DI-524, 802.11G/2.4 GHz Wireless Router that I must now have been using for a couple of years. It uses a DWL-G122 Wireless G USB Adapter that came with the product for setup. My desktop that I am using now (to write this) connects to it directly through cable and another laptop connects to it wirelessly and works just fine with the internet. The problem machine used to connect to it wirelessly until I got the malware and viruses. Now, it seems like it won't connect out. Also, I believe I get the same results if I try to bypass the router and connect directly to the cable modem.

descriptionStarted with many virii, worms, adware that were hard to ID - Page 5 EmptyRe: Started with many virii, worms, adware that were hard to ID

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bump [Note: The last line of my previous reply is not correct. I have not been able to bypass the router. Additional info -- Here is my home setup: jack to cable/phone modem, cable to DI-524, DI-524 cable to desktop (working), DI-524 wireless to laptop (working), DI-524 wireless to desktop with wireless adapter and external antenna (not working). Each computer gets assigned its own IP address and can be pinged on the network.]

descriptionStarted with many virii, worms, adware that were hard to ID - Page 5 EmptyRe: Started with many virii, worms, adware that were hard to ID

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Please start Internet Explorer, and when the program is open, click on the Tools menu and then select Internet Options.
  • Now click on the Connections tab and then the Lan Settings button
  • Under the Proxy Server section, please uncheck the checkbox labeled Use a proxy server for your LAN. Then press the OK button to close this screen. Then press the Apply button and then the OK button to close the Internet Options screen. Now that you have disabled the proxy server you will be able to browse the web again with Internet Explorer.


Let me know if this worked.

descriptionStarted with many virii, worms, adware that were hard to ID - Page 5 EmptyRe: Started with many virii, worms, adware that were hard to ID

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Just giving you a heads up. I will check later tonight, but I think I have checked this already as I thought that I made sure that I wasn't using a proxy. I will let you know tonight. Thanks!

descriptionStarted with many virii, worms, adware that were hard to ID - Page 5 EmptyRe: Started with many virii, worms, adware that were hard to ID

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Confirmed that nothing is checked on the LAN Settings dialogue.

descriptionStarted with many virii, worms, adware that were hard to ID - Page 5 EmptyRe: Started with many virii, worms, adware that were hard to ID

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Ok. I will be researching this with some other experts, and get back to this thread.

descriptionStarted with many virii, worms, adware that were hard to ID - Page 5 EmptyRe: Started with many virii, worms, adware that were hard to ID

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