I got the Windows Police Pro virus recently. I tried doing my standard procedure for dealing with viruses (disconnect ethernet cord and run antivirus software in Safe Mode), but I'm running into some snags that I can't get around on my own.
First of all, I can't run any of my antivirus programs or Task Manager, because my computer claims that I do not have "appropriate permissions" and says I should talk to my administrator (I am the admin for the computer in question). System Restore has also been disabled under similar pretenses, something about "group policy" forbidding it. Originally I was able to run malwarebytes for a bit, but then it crashed. Hard. As in, not only can I not run it but I can't even delete the link from my desktop. Same goes for SUPER Anti Spyware. I managed to run the command line version of AVG 8.5 early on, it mentioned something called \\?\globalroot\Device\_max++>\26290FAC.x86.dll and claimed it got rid of Windows Police Pro, but it didn't.
I've tried a couple things suggested on these boards, but some of the solutions here are highly customized for the individual asking the question and other programs I've gotten run for a moment before crashing out and refusing to open. I now have a copy of HijackThis saved to my desktop as a screensaver which will neither run nor delete. I'm starting to get a little flustered here.
Sorry for the giant introduction, I just wanted to relay as much information as possible. Any help would be greatly appreciated.
First of all, I can't run any of my antivirus programs or Task Manager, because my computer claims that I do not have "appropriate permissions" and says I should talk to my administrator (I am the admin for the computer in question). System Restore has also been disabled under similar pretenses, something about "group policy" forbidding it. Originally I was able to run malwarebytes for a bit, but then it crashed. Hard. As in, not only can I not run it but I can't even delete the link from my desktop. Same goes for SUPER Anti Spyware. I managed to run the command line version of AVG 8.5 early on, it mentioned something called \\?\globalroot\Device\_max++>\26290FAC.x86.dll and claimed it got rid of Windows Police Pro, but it didn't.
I've tried a couple things suggested on these boards, but some of the solutions here are highly customized for the individual asking the question and other programs I've gotten run for a moment before crashing out and refusing to open. I now have a copy of HijackThis saved to my desktop as a screensaver which will neither run nor delete. I'm starting to get a little flustered here.
Sorry for the giant introduction, I just wanted to relay as much information as possible. Any help would be greatly appreciated.