Well, first off, (im sorry)T__T i dont really know when my laptop got infected..., but i noticed about 4 days ago when this red shield icon in my taskbar kept popping up and saying my antivirus (Avast!) wasnt activated. There was this "activate" button at the bottom and as soon as i clicked on it, it started downloading system protection or something.
Then when i tried to activate my antivirus, an error message popped up and said:
"Windows cannot access the specified device, path or file. You may not have appropriate permissions to access the item."*
Any antivirus site i go onto gets immediately blocked. (yup, first thing i tried) =.=''
My taskbar and registry editor thing is blocked by "administrator" [i googled and figured out how to unblock this -^0^-]
I've tried downloading all sorts of antivirus programs on my brother's computer then transferring them onto my laptop. But they all scan for about 2 seconds then shut down. After that i cant access them anymore, *the same error message keeps showing up (see above ^^;.
Even if i try to reinstall, it still just runs for 2 seconds then shuts down.
Umm, i tried downloading the Kaspersky rescue disk thing but then i realised that i didnt have a writable disk.....=.=''....~~
When i turn my laptop on/startup , this other error message come up about"
"logonui.exe- Application Error.The instruction at '0x00620289' referenced memory at '0x00620289'. The memory could not be 'written'. [Click OK to terminate the program. Click CANCEL to debug the program.]"
You have to either press "ok" or "cancel" (or alt+f4) about 10-20 times before it disappears and brings you to a logon screen.
Then after a few times of logging in, it wouldnt let me log on anymore..o.o'
So now i can only use the computer in safe mode...~~ T__T;;
Because of this i cant use the internet for some reason and cant download HijackThis
Oh but it DOES let me log on normally everynow and then, but then sometimes it wont let me onto the desktop and i cant see the taskbar...so yeah...an on off kinda thing.
My antivirus doesnt work but my firewall says its some sort of Trojan. There was another one named "junkpoly" in Windows/system32. Ive tried searching for it in that folder but i cant find it ><''
Ive googled it everywhere, im not sure if its the system security virus because nothing pops up about "system security"
So yeah, these are the programs ive tried using so far:
-Malwarebytes
-Spyhunter
-SUPER Antispyware
-Avast! Antivirus
-Kaspersky
-Norton Security Scan
-ProceXp
-Ccleaner
(all free editions)
Please help, im desperate~~!!TAT;;
I need to use the laptop for my studies~~!!
Is formatting the only option~?? @__@''
Thanks in advance~~!!
-chibi~
(P.S Sorry for the long post....~~)
Then when i tried to activate my antivirus, an error message popped up and said:
"Windows cannot access the specified device, path or file. You may not have appropriate permissions to access the item."*
Any antivirus site i go onto gets immediately blocked. (yup, first thing i tried) =.=''
My taskbar and registry editor thing is blocked by "administrator" [i googled and figured out how to unblock this -^0^-]
I've tried downloading all sorts of antivirus programs on my brother's computer then transferring them onto my laptop. But they all scan for about 2 seconds then shut down. After that i cant access them anymore, *the same error message keeps showing up (see above ^^;.
Even if i try to reinstall, it still just runs for 2 seconds then shuts down.
Umm, i tried downloading the Kaspersky rescue disk thing but then i realised that i didnt have a writable disk.....=.=''....~~
When i turn my laptop on/startup , this other error message come up about"
"logonui.exe- Application Error.The instruction at '0x00620289' referenced memory at '0x00620289'. The memory could not be 'written'. [Click OK to terminate the program. Click CANCEL to debug the program.]"
You have to either press "ok" or "cancel" (or alt+f4) about 10-20 times before it disappears and brings you to a logon screen.
Then after a few times of logging in, it wouldnt let me log on anymore..o.o'
So now i can only use the computer in safe mode...~~ T__T;;
Because of this i cant use the internet for some reason and cant download HijackThis
Oh but it DOES let me log on normally everynow and then, but then sometimes it wont let me onto the desktop and i cant see the taskbar...so yeah...an on off kinda thing.
My antivirus doesnt work but my firewall says its some sort of Trojan. There was another one named "junkpoly" in Windows/system32. Ive tried searching for it in that folder but i cant find it ><''
Ive googled it everywhere, im not sure if its the system security virus because nothing pops up about "system security"
So yeah, these are the programs ive tried using so far:
-Malwarebytes
-Spyhunter
-SUPER Antispyware
-Avast! Antivirus
-Kaspersky
-Norton Security Scan
-ProceXp
-Ccleaner
(all free editions)
Please help, im desperate~~!!TAT;;
I need to use the laptop for my studies~~!!
Is formatting the only option~?? @__@''
Thanks in advance~~!!
-chibi~
(P.S Sorry for the long post....~~)