I was infected TERRIBLY with this. Fortunetly i had 2 user accounts on my computer. Mine and my sons. Downfall was i set myself up as administrator. His account wasnt infected only mine...but i was not able to install any dl on sons account due to no administrator rights ( i will never make this mistake again btw) So i had to go in to safe mode..after multiple attempts it finally worked. I then followed StEP BY STEP everything listed above. TY SOOOOO MUCH!!!!!!!!!!!!! IT WORKED! That malwarebytes i have purchased and really is an incredible software. The full system scan is unlike any other computer scan i have ever encountered!