Hi, i have the win32\cryptor virus and i cant seem to get rid of it. i identified it using AVG but it doesnt get rid of it. i currently have spywareblaster and spyware doctor installed as well. i looked online and installed malwarebytes but even after changing the file name it runs for 5 seconds then the program shuts off. i tried using the software in safe mode but it still has the same problem either turning off or not loading at all.
heres my avg result
"\\?\globalroot\systemroot\system32\UACegsppalete.dll";"Virus found Win32/Cryptor";"Moved to Virus Vault"
"\\?\globalroot\systemroot\system32\UACegsppalete.dll";"Virus found Win32/Cryptor";"Moved to Virus Vault"
"\\?\globalroot\systemroot\system32\UACxfjlnkvcnp.dll";"Virus found Win32/Cryptor";"Moved to Virus Vault"
"\\?\globalroot\systemroot\system32\UACxfjlnkvcnp.dll";"Virus found Win32/Cryptor";"Moved to Virus Vault"
"\\?\globalroot\systemroot\system32\UACxfjlnkvcnp.dll";"Virus found Win32/Cryptor";"Moved to Virus Vault"
"C:\Program Files\Internet Explorer\iexplore.exe (1912)";"Virus found Win32/Cryptor";""
"C:\WINDOWS\explorer.exe (3708)";"Virus found Win32/Cryptor";""
"C:\WINDOWS\system32\svchost.exe (1208)";"Virus found Win32/Cryptor";""
"C:\WINDOWS\system32\svchost.exe (1264)";"Virus found Win32/Cryptor";"Moved to Virus Vault"
"C:\WINDOWS\system32\svchost.exe (1552)";"Virus found Win32/Cryptor";"Moved to Virus Vault"
any help well appreciated
heres my avg result
"\\?\globalroot\systemroot\system32\UACegsppalete.dll";"Virus found Win32/Cryptor";"Moved to Virus Vault"
"\\?\globalroot\systemroot\system32\UACegsppalete.dll";"Virus found Win32/Cryptor";"Moved to Virus Vault"
"\\?\globalroot\systemroot\system32\UACxfjlnkvcnp.dll";"Virus found Win32/Cryptor";"Moved to Virus Vault"
"\\?\globalroot\systemroot\system32\UACxfjlnkvcnp.dll";"Virus found Win32/Cryptor";"Moved to Virus Vault"
"\\?\globalroot\systemroot\system32\UACxfjlnkvcnp.dll";"Virus found Win32/Cryptor";"Moved to Virus Vault"
"C:\Program Files\Internet Explorer\iexplore.exe (1912)";"Virus found Win32/Cryptor";""
"C:\WINDOWS\explorer.exe (3708)";"Virus found Win32/Cryptor";""
"C:\WINDOWS\system32\svchost.exe (1208)";"Virus found Win32/Cryptor";""
"C:\WINDOWS\system32\svchost.exe (1264)";"Virus found Win32/Cryptor";"Moved to Virus Vault"
"C:\WINDOWS\system32\svchost.exe (1552)";"Virus found Win32/Cryptor";"Moved to Virus Vault"
any help well appreciated