Symantec is providing a fix for customers who got error messages after a patch deployment went awry for some Norton users, the company said on Tuesday.
The problem started last Wednesday when Symantec deployed patches for Norton AntiVirus 2009, Norton Internet Security 2009, and Norton 360 v3 via LiveUpdate. Some customers received error messages saying that there was a problem with the Symantec Service Framework.
The patch, which is supposed to communicate with the hardware to ensure that it is correctly installed, did not handle the response from the hardware properly after it was installed, a company spokeswoman said.
More: http://news.cnet.com/8301-27080_3-10317686-245.html
The problem started last Wednesday when Symantec deployed patches for Norton AntiVirus 2009, Norton Internet Security 2009, and Norton 360 v3 via LiveUpdate. Some customers received error messages saying that there was a problem with the Symantec Service Framework.
The patch, which is supposed to communicate with the hardware to ensure that it is correctly installed, did not handle the response from the hardware properly after it was installed, a company spokeswoman said.
More: http://news.cnet.com/8301-27080_3-10317686-245.html