My dad has a Compaq that is a couple of years old. He never made any back up cd's for XP. So he is now infected with a virus called packed.generic.200 which Norton will not remove and I had tried everything I can find but cannot remove it. So rather than paying Norton another $100 to fix it he decided to reformat it. I am not familar with the restore partion his Compaq has. If I do the restore will XP be there? Do I need to make a back up before the restore? I was affraid if I do a back up now, the back up will just have the virus.
Any help is appreciated.
Any help is appreciated.