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Unknown - can't access certain websites

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descriptionUnknown - can't access certain websites EmptyUnknown - can't access certain websites

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Just recently I have been unable to access certain websites. I don't know the name of the infection or whatever. Whenever I try to access well known websites such as YouTube, Facebook, MySpace etc. I get the message:

Restricted Site!

This web site is restricted based on your security preferences.

Your system is infected. Please activate your antivirus software.


The page has a grey background and a dark red box in the middle with white text. I first tried accessing a website on firefox and it didn't work so I tried internet explorer and it didn't work on that either. Also, I have already performed a scan on my computer with MalwareBytes' Anti-Malware and it found about 13 infected files but I removed them. My computer then restarted and the problem was still there. Please help this is frustrating

(5 other people on yahoo answers also have this problem and it happened to them all at the same time, which was like 2 hours ago)

descriptionUnknown - can't access certain websites EmptyRe: Unknown - can't access certain websites

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Please download the current version of HijackThis from HERE

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.

descriptionUnknown - can't access certain websites EmptyRe: Unknown - can't access certain websites

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:58:50, on 09/07/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\1.2.183.7\GoogleCrashHandler.exe
C:\WINDOWS\system32\svchost.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
D:\RUNESCAPE\java\bin\jqs.exe
C:\Program Files\Kontiki\KService.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton PC Checkup\executables\mrHealthy\MrHealthy.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\RUNESCAPE\bin\TSVNCache.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
D:\RUNESCAPE\java\bin\jusched.exe
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\SysMonitor.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\WINDOWS\VM_STI.EXE
C:\Program Files\USB Aquarium\Aquarium.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Program Files\Microsoft LifeChat\LifeChat.exe
C:\Program Files\Kontiki\KHost.exe
D:\Program Files\Winamp\winampa.exe
D:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Acer WLAN 11g USB Dongle\ZDWlan.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

descriptionUnknown - can't access certain websites EmptyRe: Unknown - can't access certain websites

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R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.orange.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Orange
R3 - URLSearchHook: (no name) - {4FBACD73-F67C-42AE-B46A-03960AFE3DFB} - C:\PROGRA~1\ORANGE~1\TOOLBA~2.DLL
R3 - URLSearchHook: SHOUTcast Toolbar Search Class - {14f0d511-36a2-41ca-ae01-ba4f87282c97} - C:\Program Files\SHOUTcast Radio Toolbar\shoutcasttb.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\win32room.exe,C:\WINDOWS\system32\win32z.exe,
O1 - Hosts: ::1 localhost
O1 - Hosts: 209.44.111.62 antispy.microsoft.com
O1 - Hosts: 209.44.111.62 antiaware-pro.com
O1 - Hosts: 209.44.111.62 www.antiaware-pro.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: SHOUTcast Loader - {ccec60fc-2608-4e58-9659-3ffc159e8ea9} - C:\Program Files\SHOUTcast Radio Toolbar\shoutcasttb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\RUNESCAPE\java\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - D:\RUNESCAPE\java\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: Orange Toolbar - {E97B5F2E-CA8E-4D34-BDA3-44EEC4ED2B12} - C:\Program Files\Orange Toolbar UK\ToolbarContainer192.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Veoh Web Player Video Finder - {0FBB9689-D3D7-4f7a-A2E2-585B10099BFC} - C:\Program Files\Veoh Networks\VeohWebPlayer\VeohIEToolbar.dll
O3 - Toolbar: SHOUTcast Radio Toolbar - {0457331d-8ca6-4f97-9c26-6a9ef2b2dba8} - C:\Program Files\SHOUTcast Radio Toolbar\shoutcasttb.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [ntiMUI] c:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\RUNESCAPE\java\bin\jusched.exe"
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Acer Empowering Technology Monitor] C:\WINDOWS\system32\SysMonitor.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe 0
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE Vimicro USB PC Camera (VC0305)
O4 - HKLM\..\Run: [Aquairum] C:\Program Files\USB Aquarium\Aquarium.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
O4 - HKLM\..\Run: [LifeChat] "C:\Program Files\Microsoft LifeChat\LifeChat.exe"
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [WinampAgent] "D:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [internat] C:\WINDOWS\internat.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKCU\..\Run: [VeohPlugin] "C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - HKCU\..\Run: [HiChatter] D:\Program Files\Beyluxe Messenger\beyluxe messenger.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Acer Empowering Technology.lnk = ?
O4 - Global Startup: Acer WLAN 11g USB Dongle.lnk = C:\Program Files\Acer WLAN 11g USB Dongle\ZDWlan.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &SHOUTcast Search - C:\Documents and Settings\All Users\Application Data\SHOUTcast Radio Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Add to VideoGet - {88CFA58B-A63F-4A94-9C54-0C7A58E3333E} - C:\PROGRA~1\NUCLEA~1\VideoGet\Plugins\VIDEOG~1.DLL
O9 - Extra 'Tools' menuitem: Add to &VideoGet - {88CFA58B-A63F-4A94-9C54-0C7A58E3333E} - C:\PROGRA~1\NUCLEA~1\VideoGet\Plugins\VIDEOG~1.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\lspktg.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\winhelper.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\winhelper.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.orange.co.uk
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1C3DE665-D259-4C72-9D7D-C51FCB4CCFB9} (Panasonic Network Camera) - http://woofdah.viewnetcam.com:81/cgi-bin/SysCamInst.cab
O16 - DPF: {2250C29C-C5E9-4F55-BE4E-01E45A40FCF1} (CMediaMix Object) - http://musicmix.messenger.msn.com/Medialogic.CAB
O16 - DPF: {2E28242B-A689-11D4-80F2-0040266CBB8D} (KXHCM10 Control) - http://woofdah.viewnetcam.com/kxhcm10.ocx
O16 - DPF: {32C11E38-E587-4BE9-9ABB-D69158C21CE5} (Moonlight MPEG-4 Video Decoder) - http://217.96.55.11/activex/decoder/mpeg4_dec.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab2.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {DB7BF79A-FC51-4B5A-92BC-A65731174380} (InstantAction Game Launcher) - http://www.instantaction.com/download/iaplayer.cab
O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) - http://80.34.87.7/activex/AMC.cab
O16 - DPF: {E55FD215-A32E-43FE-A777-A7E8F165F554} (Flatcast Viewer 4.16) - http://80.237.209.20/objects/NpFv41629.dll
O16 - DPF: {FE92D9C3-4A69-4EC7-8651-1DC8531D0075} (TSBnwCam Control) - http://64.39.221.140/user/TSBnwCam.CAB
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O21 - SSODL: rdihost - {FE3CDA0D-4C6A-4770-8812-6A4B3C5DE9E6} - rdihost.dll (file missing)
O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate1c98a3d9e74b4a8) (gupdate1c98a3d9e74b4a8) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\RUNESCAPE\java\bin\jqs.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MrHealthy (MrHealthyService) - Symantec Corporation - C:\Program Files\Norton PC Checkup\executables\mrHealthy\MrHealthy.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 15808 bytes

descriptionUnknown - can't access certain websites EmptyRe: Unknown - can't access certain websites

more_horiz
Hello.

Please download the LSPfix from here: LSPFix
Unzip it to the Desktop (Important!!) and run it. Check the box that says "I know what I'm doing", and then select each instance of "lspktg.dll" and "winhelper.dll" in the left-hand panel and click >> button to move it to the right-hand panel. Then click Finish to allow LSPfix to rebuild the LSP chain.

Then reboot, then after reboot:

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\win32room.exe,C:\WINDOWS\system32\win32z.exe,
    O1 - Hosts: ::1 localhost
    O1 - Hosts: 209.44.111.62 antispy.microsoft.com
    O1 - Hosts: 209.44.111.62 antiaware-pro.com
    O1 - Hosts: 209.44.111.62 www.antiaware-pro.com
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O4 - HKLM\..\Run: [internat] C:\WINDOWS\internat.exe
    O21 - SSODL: rdihost - {FE3CDA0D-4C6A-4770-8812-6A4B3C5DE9E6} - rdihost.dll (file missing)


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

descriptionUnknown - can't access certain websites EmptyRe: Unknown - can't access certain websites

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OK, here's the MBAM Log:

Malwarebytes' Anti-Malware 1.38
Database version: 2398
Windows 5.1.2600 Service Pack 2

09/07/2009 15:44:22
mbam-log-2009-07-09 (15-44-22).txt

Scan type: Quick Scan
Objects scanned: 118305
Time elapsed: 9 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 13
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 20

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
c:\program files\drv\drv.dll (Rootkit.Agent) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\drv (Rootkit.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\drv (Rootkit.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\drv (Rootkit.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{40196867-19f8-7157-c097-ecaff653c9ad} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\drvdrv (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\drvdrv (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\drvdrv (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Enum\Root\LEGACY_DRVDRV (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Enum\Root\LEGACY_DRV (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SvcHost\drv (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\program files\drv\drv.dll (Rootkit.Agent) -> Delete on reboot.
c:\WINDOWS\system32\wiwow64.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\wbem\proquota.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\documents and settings\Steven\local settings\Temp\db.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\documents and settings\Steven\local settings\Temp\e.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\Steven\local settings\Temp\~TM89F.tmp (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\documents and settings\localservice\local settings\temporary internet files\Content.IE5\HQK6JNZ6\w[1].bin (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\localservice\local settings\temporary internet files\Content.IE5\HQK6JNZ6\w[2].bin (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\localservice\local settings\temporary internet files\Content.IE5\HQK6JNZ6\w[3].bin (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\localservice\local settings\temporary internet files\Content.IE5\RSBUD56G\w[1].bin (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\localservice\local settings\temporary internet files\Content.IE5\X8E7ZM66\w[1].bin (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\localservice\local settings\temporary internet files\Content.IE5\X8E7ZM66\w[2].bin (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\010112010146118114.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\critical_warning.html (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\jmmark2.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
c:\WINDOWS\0101120101465749.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wiawow32.sys (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\Program Files\drv\drv.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\winhelper.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.

descriptionUnknown - can't access certain websites EmptyRe: Unknown - can't access certain websites

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I can now go on any website I want now. Thank you for your time and help!

descriptionUnknown - can't access certain websites EmptyRe: Unknown - can't access certain websites

more_horiz
Not done yet.

  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    Link 1
    Link 2
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt.

descriptionUnknown - can't access certain websites EmptyRe: Unknown - can't access certain websites

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DDS (Ver_09-06-26.01) - NTFSx86
Run by Steven at 17:50:38.87 on 09/07/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.767.347 [GMT 1:00]

AV: Norton AntiVirus 2006 *On-access scanning enabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Worm Protection *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\1.2.183.7\GoogleCrashHandler.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
D:\RUNESCAPE\java\bin\jqs.exe
C:\Program Files\Kontiki\KService.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton PC Checkup\executables\mrHealthy\MrHealthy.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
D:\RUNESCAPE\bin\TSVNCache.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\WINDOWS\RTHDCPL.EXE
D:\RUNESCAPE\java\bin\jusched.exe
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\SysMonitor.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\WINDOWS\VM_STI.EXE
C:\Program Files\USB Aquarium\Aquarium.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Program Files\Microsoft LifeChat\LifeChat.exe
D:\Program Files\Winamp\winampa.exe
D:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\Acer WLAN 11g USB Dongle\ZDWlan.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\winupdate.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\AdvancedVirusRemover\PAVRM.exe
C:\Documents and Settings\Steven\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.co.uk/
uSearch Page = hxxp://www.google.com
uWindow Title = Microsoft Internet Explorer provided by Orange
uSearch Bar = hxxp://www.google.com/ie
mDefault_Page_URL = hxxp://www.orange.co.uk
mDefault_Search_URL = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = iexplore
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: N/A: {4fbacd73-f67c-42ae-b46a-03960afe3dfb} - c:\progra~1\orange~1\TOOLBA~2.DLL
uURLSearchHooks: SHOUTcast Toolbar Search Class: {14f0d511-36a2-41ca-ae01-ba4f87282c97} - c:\program files\shoutcast radio toolbar\shoutcasttb.dll
mURLSearchHooks: SHOUTcast Toolbar Search Class: {14f0d511-36a2-41ca-ae01-ba4f87282c97} - c:\program files\shoutcast radio toolbar\shoutcasttb.dll
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\win32z.exe,c:\windows\system32\win32room.exe,
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: CNavExtBho Class: {a8f38d8d-e480-4d52-b7a2-731bb6995fdd} - c:\program files\norton antivirus\NavShExt.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.15642\swg.dll
BHO: SHOUTcast Loader: {ccec60fc-2608-4e58-9659-3ffc159e8ea9} - c:\program files\shoutcast radio toolbar\shoutcasttb.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - d:\runescape\java\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - d:\runescape\java\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Norton AntiVirus: {c4069e3a-68f1-403e-b40e-20066696354b} - c:\program files\norton antivirus\NavShExt.dll
TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\windows\system32\eDStoolbar.dll
TB: Orange Toolbar: {e97b5f2e-ca8e-4d34-bda3-44eec4ed2b12} - c:\program files\orange toolbar uk\ToolbarContainer192.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: Veoh Web Player Video Finder: {0fbb9689-d3d7-4f7a-a2e2-585b10099bfc} - c:\program files\veoh networks\veohwebplayer\VeohIEToolbar.dll
TB: SHOUTcast Radio Toolbar: {0457331d-8ca6-4f97-9c26-6a9ef2b2dba8} - c:\program files\shoutcast radio toolbar\shoutcasttb.dll
EB: Orange Toolbar: {e97b5f2e-ca8e-4d34-bda3-44eec4ed2b12} - c:\program files\orange toolbar uk\ToolbarContainer192.dll
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [DAEMON Tools Lite] "c:\program files\daemon tools lite\daemon.exe" -autorun
uRun: [VeohPlugin] "c:\program files\veoh networks\veohwebplayer\veohwebplayer.exe"
uRun: [MsnMsgr] "c:\program files\msn messenger\MsnMsgr.Exe" /background
uRun: [kdx] c:\program files\kontiki\KHost.exe -all
uRun: [HiChatter] d:\program files\beyluxe messenger\beyluxe messenger.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [LaunchApp] Alaunch
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [SkyTel] SkyTel.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [ntiMUI] c:\program files\newtech infosystems\nti cd & dvd-maker 7\ntiMUI.exe
mRun: []
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [IMEKRMIG6.1] c:\windows\ime\imkr6_1\IMEKRMIG.EXE
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [SunJavaUpdateSched] "d:\runescape\java\bin\jusched.exe"
mRun: [SpeedTouch USB Diagnostics] "c:\program files\alcatel\speedtouch usb\Dragdiag.exe" /icon
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Acer Empowering Technology Monitor] c:\windows\system32\SysMonitor.exe
mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\eDSloader.exe 0
mRun: [eRecoveryService] c:\acer\empowering technology\erecovery\eRAgent.exe
mRun: [BigDogPath] c:\windows\VM_STI.EXE Vimicro USB PC Camera (VC0305)
mRun: [Aquairum] c:\program files\usb aquarium\Aquarium.exe
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [VirtualCloneDrive] "c:\program files\elaborate bytes\virtualclonedrive\VCDDaemon.exe" /s
mRun: [LifeChat] "c:\program files\microsoft lifechat\LifeChat.exe"
mRun: [4oD] "c:\program files\kontiki\KHost.exe" -all
mRun: [WinampAgent] "d:\program files\winamp\winampa.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "d:\program files\itunes\iTunesHelper.exe"
mRun: [winupdate.exe] c:\windows\system32\winupdate.exe
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
dRun: [Advanced Virus Remover] c:\program files\advancedvirusremover\PAVRM.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acerem~1.lnk - c:\acer\empowering technology\Acer.Empowering.Framework.Launcher.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acerwl~1.lnk - c:\program files\acer wlan 11g usb dongle\ZDWlan.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
uPolicies-system: EnableProfileQuota = 1 (0x1)
mPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
dPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
dPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
dPolicies-system: DisableTaskMgr = 1 (0x1)
IE: &SHOUTcast Search - c:\documents and settings\all users\application data\shoutcast radio toolbar\ietoolbar\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {88CFA58B-A63F-4A94-9C54-0C7A58E3333E} - {17A84966-F1E9-4645-AA9E-5E771EE1C859} - c:\progra~1\nuclea~1\videoget\plugins\VIDEOG~1.DLL
LSP: c:\windows\system32\winhelper.dll
DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} - hxxp://www.bebo.com/files/BeboUploader.5.1.4.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {1C3DE665-D259-4C72-9D7D-C51FCB4CCFB9} - hxxp://woofdah.viewnetcam.com:81/cgi-bin/SysCamInst.cab
DPF: {2250C29C-C5E9-4F55-BE4E-01E45A40FCF1} - hxxp://musicmix.messenger.msn.com/Medialogic.CAB
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {2E28242B-A689-11D4-80F2-0040266CBB8D} - hxxp://woofdah.viewnetcam.com/kxhcm10.ocx
DPF: {32C11E38-E587-4BE9-9ABB-D69158C21CE5} - hxxp://217.96.55.11/activex/decoder/mpeg4_dec.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} - hxxp://www.systemrequirementslab.com/sysreqlab2.cab
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {DB7BF79A-FC51-4B5A-92BC-A65731174380} - hxxp://www.instantaction.com/download/iaplayer.cab
DPF: {DE22A7AB-A739-4C58-AD52-21F9CD6306B7} - hxxp://download.microsoft.com/download/7/E/6/7E6A8567-DFE4-4624-87C3-163549BE2704/clearadj.cab
DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - hxxp://80.34.87.7/activex/AMC.cab
DPF: {E55FD215-A32E-43FE-A777-A7E8F165F554} - hxxp://80.237.209.20/objects/NpFv41629.dll
DPF: {FE92D9C3-4A69-4EC7-8651-1DC8531D0075} - hxxp://64.39.221.140/user/TSBnwCam.CAB
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

descriptionUnknown - can't access certain websites EmptyRe: Unknown - can't access certain websites

more_horiz
================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\steven\applic~1\mozilla\firefox\profiles\drdi6wte.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2685&invocationType=tb50-ff-shoutcast-chromesbox-en-us&query=
FF - prefs.js: browser.search.selectedEngine - Winamp Search
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2685&invocationType=tb50-ff-shoutcast-ab-en-us&query=
FF - component: c:\documents and settings\steven\application data\mozilla\firefox\profiles\drdi6wte.default\extensions\{12e4c684-c03e-4e4d-85bc-0c065e7a9489}\components\WinampPlayer.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\veoh networks\veohwebplayer\NPVeohTVPlugin.dll
FF - plugin: c:\program files\veoh networks\veohwebplayer\npWebPlayerVideoPluginATL.dll
FF - plugin: d:\program files\itunes\mozilla plugins\npitunes.dll
FF - plugin: d:\runescape\java\bin\new_plugin\npdeploytk.dll
FF - plugin: d:\runescape\java\bin\new_plugin\npjp2.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:\program files\norton antivirus\savrt.sys [2005-8-26 334984]
R1 SAVRTPEL;SAVRTPEL;c:\program files\norton antivirus\Savrtpel.sys [2005-8-26 53896]
R1 vcdrom;Virtual CD-ROM Device Driver;C:\VCdRom.sys [2001-12-19 8576]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSETMGR.EXE [2005-9-17 169576]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 MrHealthyService;MrHealthy;c:\program files\norton pc checkup\executables\mrhealthy\mrhealthy.exe -service --> c:\program files\norton pc checkup\executables\mrhealthy\MrHealthy.exe -service [?]
R2 navapsvc;Norton AntiVirus Auto-Protect Service;c:\program files\norton antivirus\NAVAPSVC.EXE [2005-10-21 139888]
R2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2007-3-17 1174152]
R3 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCEVTMGR.EXE [2005-9-17 192104]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-7-8 101936]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20070614.017\NAVENG.Sys [2007-6-14 77688]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20070614.017\NavEx15.Sys [2007-6-14 852824]
RUnknown gzcvccr;gzcvccr; [x]
S2 gupdate1c98a3d9e74b4a8;Google Update Service (gupdate1c98a3d9e74b4a8);c:\program files\google\update\GoogleUpdate.exe [2009-2-8 133104]
S2 gvvzloh;gvvzloh;c:\windows\system32\drivers\nheer.sys --> c:\windows\system32\drivers\nheer.sys [?]
S3 HDJCtrl;Hercules DJ Control MP3 Service;c:\windows\system32\drivers\hdjctrl.sys [2007-10-20 11008]
S3 HDJMidi;Hercules DJ Console MIDI;c:\windows\system32\drivers\HDJMidi.sys [2007-10-20 39296]
S3 NPF;Netgroup Packet Filter;c:\windows\system32\drivers\npf.sys [2008-5-1 32512]
S3 SAVScan;Symantec AVScan;c:\program files\norton antivirus\SAVScan.exe [2005-8-26 198368]
S3 SCREAMINGBDRIVER;Screaming Bee Audio;c:\windows\system32\drivers\screamingbaudio.sys --> c:\windows\system32\drivers\ScreamingBAudio.sys [?]
S3 SynasUSB;SynasUSB;c:\windows\system32\drivers\synasUSB.sys [2008-10-18 18432]

=============== Created Last 30 ================

2009-07-09 17:50 --d----- c:\program files\AdvancedVirusRemover
2009-07-09 17:48 20,480 a------- c:\windows\system32\winhelper.dll
2009-07-09 17:47 831 a------- c:\windows\system32\critical_warning.html
2009-07-09 17:47 41,984 a------- c:\windows\system32\winupdate.exe
2009-07-09 14:58 --d----- c:\program files\Trend Micro
2009-07-04 17:51 --d----- C:\videooutput
2009-07-04 17:51 180,224 a------- c:\windows\system32\xvidvfw.dll
2009-07-04 17:51 139,264 a------- c:\windows\system32\xvid.ax
2009-07-04 17:51 8,676,883 a------- c:\windows\system32\NCMedia2.dll
2009-07-03 11:42 --d----- c:\docume~1\steven\applic~1\Malwarebytes
2009-07-02 23:12 --dsh--- c:\windows\system32\pord32
2009-07-02 23:03 --d----- c:\program files\drv
2009-07-02 22:52 63,488 a------- c:\windows\system32\calc.tmp
2009-07-01 00:31 --d----- c:\docume~1\alluse~1\applic~1\AVS4YOU
2009-07-01 00:31 --d----- c:\docume~1\steven\applic~1\AVS4YOU
2009-07-01 00:31 --d----- c:\program files\common files\AVSMedia
2009-07-01 00:31 658,432 a------- c:\windows\system32\cc3270mt.dll
2009-07-01 00:31 487,424 a------- c:\windows\system32\msvcp70.dll
2009-07-01 00:31 24,576 a------- c:\windows\system32\msxml3a.dll
2009-07-01 00:31 --d----- c:\program files\AVS4YOU
2009-07-01 00:15 --d----- c:\program files\Panopreter
2009-06-30 16:27 --d----- c:\program files\DVDVideoSoft
2009-06-30 16:27 --d----- c:\program files\common files\DVDVideoSoft
2009-06-25 20:23 --dsh--- c:\windows\system32\xors32
2009-06-19 20:35 --d----- c:\program files\Beyluxe Messenger

==================== Find3M ====================

2009-07-09 15:55 34 a------- c:\documents and settings\steven\jagex_runescape_preferences.dat
2009-06-17 11:27 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-17 11:27 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-06-12 19:15 50,176 a------- c:\windows\system32\lspktg.dll
2009-05-07 16:44 344,064 a------- c:\windows\system32\localspl.dll
2009-04-29 05:31 668,160 a------- c:\windows\system32\wininet.dll
2009-04-29 05:31 81,920 a------- c:\windows\system32\ieencode.dll
2009-04-28 20:46 105,984 a------- c:\windows\system32\msoer2.dll
2009-04-28 17:16 131,072 a------- c:\windows\system32\SpoonUninstall.exe
2009-04-28 17:16 36,104 a------- c:\windows\system32\SpoonUninstall-dBpowerAMP Music Converter.dat
2009-04-17 10:58 1,846,656 a------- c:\windows\system32\win32k.sys
2009-04-15 16:11 584,192 a------- c:\windows\system32\rpcrt4.dll
2009-04-14 12:01 46,072 a------- c:\docume~1\steven\applic~1\GDIPFONTCACHEV1.DAT
2008-03-09 17:14 5,186 a------- c:\program files\unins000.dat
2008-03-09 17:14 678,682 a------- c:\program files\unins000.exe
2007-04-25 15:19 18,432 a------- c:\docume~1\steven\applic~1\internaldb41.dat
2007-04-25 15:19 538 a------- c:\docume~1\steven\applic~1\internaldb8467.dat
2007-04-25 15:19 374 a------- c:\docume~1\steven\applic~1\internaldb6334.dat
2008-01-31 13:55 104 ---shr-- c:\windows\system32\DE2CB83AE4.sys
2008-01-31 13:55 11,690 a--sh--- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 17:51:16.81 ===============

descriptionUnknown - can't access certain websites EmptyRe: Unknown - can't access certain websites

more_horiz
By the way, everything seemed like it was working properly after you told me to send you the MBAM Log but just now it's not letting me on certain websites again.

descriptionUnknown - can't access certain websites EmptyRe: Unknown - can't access certain websites

more_horiz
1. If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

2. During the download, rename Combofix to Combo-Fix as follows:

Unknown - can't access certain websites CF_download_FF

Unknown - can't access certain websites CF_download_rename

3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. We need to disable your local AV (Anti-virus) before running Combofix.

  • See HERE for how to disable your AV.
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouse click combofix's window whilst it's running. That may cause it to stall.

descriptionUnknown - can't access certain websites EmptyRe: Unknown - can't access certain websites

more_horiz
ComboFix 09-07-09.01 - Steven 09/07/2009 19:00.1.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.767.454 [GMT 1:00]
Running from: c:\documents and settings\Steven\Desktop\Combo-Fix.exe
AV: Norton AntiVirus 2006 *On-access scanning disabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Worm Protection *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\AdvancedVirusRemover
c:\program files\AdvancedVirusRemover\PAVRM.exe
c:\windows\Downloaded Program Files\Install.inf
c:\windows\Install.txt
c:\windows\kb913800.exe
c:\windows\setup.exe
c:\windows\system32\28463
c:\windows\system32\28463\AKV.exe
c:\windows\system32\28463\IQSQ.001
c:\windows\system32\28463\IQSQ.006
c:\windows\system32\28463\IQSQ.007
c:\windows\system32\28463\IQSQ.009
c:\windows\system32\28463\IQSQ.009.tmp
c:\windows\system32\28463\IQSQ.exe
c:\windows\system32\28463\Sep_08_2007__23_23_03.jpg
c:\windows\system32\28463\Sep_08_2007__23_23_04.jpg
c:\windows\system32\28463\Sep_08_2007__23_23_05.jpg
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c:\windows\system32\28463\Sep_08_2007__23_23_08.jpg
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c:\windows\system32\28463\Sep_08_2007__23_23_11.jpg
c:\windows\system32\28463\Sep_08_2007__23_23_12.jpg
c:\windows\system32\28463\Sep_08_2007__23_23_13.jpg
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c:\windows\system32\28463\Sep_08_2007__23_26_27.jpg
c:\windows\system32\28463\Sep_08_2007__23_26_28.jpg
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descriptionUnknown - can't access certain websites EmptyRe: Unknown - can't access certain websites

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descriptionUnknown - can't access certain websites EmptyRe: Unknown - can't access certain websites

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