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Computer is terribly slow and unresponsive

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descriptionComputer is terribly slow and unresponsive EmptyComputer is terribly slow and unresponsive

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Please help,
Toshiba laptop has become terribly slow and unresponsive. Application take forever to open and usually have to be terminated due to unresponsiveness. Here is "Hijack this" log file:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:29:19 PM, on 6/23/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
C:\Program Files\Intel\Wireless\Bin\OProtSvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie/button/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: EarthLink ScamBlocker V2 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\Program Files\EarthLink TotalAccess\Toolbar\EScamBlk.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink TotalAccess\Toolbar\ElnkPuB.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\Program Files\EarthLink TotalAccess\Accelerator\prpl_IePopupBlocker.dll
O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink TotalAccess\Toolbar\ProtctIE.dll
O2 - BHO: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - (no file)
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink TotalAccess\Toolbar\uninsttb.dll
O2 - BHO: (no name) - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: EarthLink Monitor Service (EarthLinkMonitor) - Boingo Wireless, Inc. - C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: OwnershipProtocol - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\OProtSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe

--
End of file - 8815 bytes

descriptionComputer is terribly slow and unresponsive EmptyRe: Computer is terribly slow and unresponsive

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Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

descriptionComputer is terribly slow and unresponsive EmptyRe: Computer is terribly slow and unresponsive

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thanks, here's the log file:


Malwarebytes' Anti-Malware 1.38
Database version: 2329
Windows 5.1.2600 Service Pack 3

6/24/2009 1:31:38 PM
mbam-log-2009-06-24 (13-31-38).txt

Scan type: Quick Scan
Objects scanned: 93672
Time elapsed: 9 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWay) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

descriptionComputer is terribly slow and unresponsive EmptyRe: Computer is terribly slow and unresponsive

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Post a new Hijack This log please.

descriptionComputer is terribly slow and unresponsive EmptyRe: Computer is terribly slow and unresponsive

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:58:30 PM, on 6/24/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
C:\Program Files\Intel\Wireless\Bin\OProtSvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie/button/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: (no name) - *{44F9B173-041C-4825-A9B9-D914BD9DCBB3} - (no file)
R3 - URLSearchHook: (no name) - *~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: EarthLink ScamBlocker V2 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\Program Files\EarthLink TotalAccess\Toolbar\EScamBlk.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink TotalAccess\Toolbar\ElnkPuB.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\Program Files\EarthLink TotalAccess\Accelerator\prpl_IePopupBlocker.dll
O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink TotalAccess\Toolbar\ProtctIE.dll
O2 - BHO: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - (no file)
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink TotalAccess\Toolbar\uninsttb.dll
O2 - BHO: (no name) - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: EarthLink Monitor Service (EarthLinkMonitor) - Boingo Wireless, Inc. - C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: OwnershipProtocol - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\OProtSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe

--
End of file - 9082 bytes

descriptionComputer is terribly slow and unresponsive EmptyRe: Computer is terribly slow and unresponsive

more_horiz
Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R3 - URLSearchHook: (no name) - *{44F9B173-041C-4825-A9B9-D914BD9DCBB3} - (no file)
    R3 - URLSearchHook: (no name) - *~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    O2 - BHO: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - (no file)
    O2 - BHO: (no name) - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - (no file)
    O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe


  • Press "Fix Checked"
  • Close Hijack This.

Reboot normally.
Does it feel any faster now?

descriptionComputer is terribly slow and unresponsive EmptyRe: Computer is terribly slow and unresponsive

more_horiz
It's better, but still much slower than it used to be. For example, firefox takes about 30 seconds to open. Is this normal?

descriptionComputer is terribly slow and unresponsive EmptyRe: Computer is terribly slow and unresponsive

more_horiz
also when closing firefox, it takes about 15 seconds for my desktop shortcut icons to reappear.

descriptionComputer is terribly slow and unresponsive EmptyRe: Computer is terribly slow and unresponsive

more_horiz

  • Download combofix from here
    Link 1
    Link 2
1. If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

2. During the download, rename Combofix to Combo-Fix as follows:

Computer is terribly slow and unresponsive CF_download_FF

Computer is terribly slow and unresponsive CF_download_rename

3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. We need to disable your local AV (Anti-virus) before running Combofix.

  • See HERE for how to disable your AV. (Mcafee)
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***
  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouse click combofix's window whilst it's running. That may cause it to stall.

descriptionComputer is terribly slow and unresponsive EmptyRe: Computer is terribly slow and unresponsive

more_horiz
when i attempt to run combo fix I get an error box that says
"cannot rename combofix as combo-fix. please use another name preferably using alpha-numeric characters."
(even though the renaming already took place just prior to downloading)

descriptionComputer is terribly slow and unresponsive EmptyRe: Computer is terribly slow and unresponsive

more_horiz
Hello.
Try downloading Combofix without renaming it.

descriptionComputer is terribly slow and unresponsive EmptyRe: Computer is terribly slow and unresponsive

more_horiz
ComboFix 09-06-26.02 - KERRY MACKILLOP 06/26/2009 14:17.3 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.246 [GMT -4:00]
Running from: c:\documents and settings\KERRY MACKILLOP\Desktop\ComboFix.exe
AV: AVG Anti-Virus *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

((((((((((((((((((((((((( Files Created from 2009-05-26 to 2009-06-26 )))))))))))))))))))))))))))))))
.

2009-06-24 23:25 . 2009-06-24 23:25 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache
2009-06-24 17:19 . 2009-06-24 17:19 -------- d-----w- c:\documents and settings\KERRY MACKILLOP\Application Data\Malwarebytes
2009-06-24 17:19 . 2009-06-17 15:27 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-24 17:19 . 2009-06-24 17:19 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-06-24 17:19 . 2009-06-17 15:27 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-06-24 17:19 . 2009-06-24 17:19 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-06-24 08:54 . 2009-06-24 08:54 -------- d-----w- c:\program files\Microsoft Silverlight
2009-06-24 07:27 . 2009-06-02 17:38 1004800 ----a-w- c:\documents and settings\All Users\Application Data\AVG Security Toolbar\IEToolbar.dll
2009-06-23 07:30 . 2009-06-18 18:47 2052888 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgcorex.dll
2009-06-18 18:51 . 2009-06-08 08:12 1261344 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgwd.dll
2009-06-18 18:51 . 2009-06-08 08:12 829208 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgcfgx.dll
2009-06-18 18:51 . 2009-06-02 05:25 27784 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgmfx86.sys
2009-06-13 19:15 . 2009-06-13 19:15 -------- d-sh--w- c:\documents and settings\Default User\IETldCache
2009-06-12 07:25 . 2009-04-30 21:22 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2009-06-12 07:25 . 2009-04-30 21:22 246272 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2009-06-08 21:07 . 2009-06-08 21:07 -------- d-----w- c:\documents and settings\KERRY MACKILLOP\Local Settings\Application Data\AVG Security Toolbar
2009-06-08 08:17 . 2009-06-02 05:25 325896 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgldx86.sys
2009-06-08 08:16 . 2009-06-08 08:16 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache
2009-06-08 08:16 . 2009-06-24 07:27 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG Security Toolbar
2009-06-08 08:16 . 2009-06-08 08:16 -------- d-----w- c:\documents and settings\LocalService\Application Data\AVGTOOLBAR
2009-06-08 08:10 . 2009-06-02 05:24 1085208 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgupd.exe
2009-06-08 08:10 . 2009-06-08 08:09 1452312 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgupd.dll
2009-06-05 09:56 . 2009-06-05 09:56 552 ----a-w- c:\windows\system32\d3d8caps.dat
2009-06-04 20:44 . 2009-06-04 20:44 -------- d-----w- c:\documents and settings\KERRY MACKILLOP\Application Data\Sibelius Software
2009-06-04 19:50 . 2009-06-04 19:50 -------- d-----w- c:\program files\Sibelius Software
2009-06-03 18:55 . 2009-06-03 18:55 -------- d-----w- c:\documents and settings\KERRY MACKILLOP\Application Data\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
2009-06-03 18:55 . 2009-06-03 07:55 38200 ----a-w- c:\documents and settings\KERRY MACKILLOP\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
2009-06-03 17:07 . 2009-06-03 17:08 -------- d-s---w- C:\Combo-Fix
2009-06-03 08:48 . 2009-06-03 08:48 168424 ----a-w- c:\documents and settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
2009-06-03 08:46 . 2009-06-03 08:46 -------- d-----w- c:\windows\system32\XPSViewer
2009-06-03 08:46 . 2009-06-03 08:46 -------- d-----w- c:\program files\MSBuild
2009-06-03 08:45 . 2009-06-03 08:45 -------- d-----w- c:\program files\Reference Assemblies
2009-06-03 08:44 . 2008-07-06 12:06 89088 -c----w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-06-03 08:44 . 2008-07-06 12:06 575488 -c----w- c:\windows\system32\dllcache\xpsshhdr.dll
2009-06-03 08:44 . 2008-07-06 12:06 575488 ------w- c:\windows\system32\xpsshhdr.dll
2009-06-03 08:44 . 2008-07-06 12:06 1676288 -c----w- c:\windows\system32\dllcache\xpssvcs.dll
2009-06-03 08:44 . 2008-07-06 12:06 1676288 ------w- c:\windows\system32\xpssvcs.dll
2009-06-03 08:44 . 2008-07-06 12:06 117760 ------w- c:\windows\system32\prntvpt.dll
2009-06-03 08:44 . 2008-07-06 10:50 597504 -c----w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-06-03 08:44 . 2009-06-03 08:45 -------- d-----w- C:\a9f85a0af170f340d613
2009-06-03 08:43 . 2009-06-03 15:59 -------- d-----w- c:\windows\SxsCaPendDel
2009-06-03 08:20 . 2009-06-23 07:53 -------- d-----w- c:\windows\ie8updates
2009-06-03 08:17 . 2009-06-03 08:18 -------- dc-h--w- c:\windows\ie8
2009-06-03 08:15 . 2009-05-12 05:11 102912 -c----w- c:\windows\system32\dllcache\iecompat.dll
2009-06-03 07:55 . 2009-06-03 07:55 -------- d-----w- c:\program files\Common Files\Adobe AIR
2009-06-03 07:45 . 2009-06-03 07:45 -------- d-----w- c:\documents and settings\KERRY MACKILLOP\Local Settings\Application Data\NOS
2009-06-03 07:45 . 2009-06-03 07:50 -------- d-----w- c:\documents and settings\All Users\Application Data\NOS
2009-06-03 07:45 . 2009-06-03 07:45 -------- d-----w- c:\program files\NOS
2009-06-03 07:45 . 2009-03-03 18:53 17464 ----a-w- c:\documents and settings\KERRY MACKILLOP\Application Data\Mozilla\Firefox\Profiles\fbg2bwj3.default\extensions\{CF40ACC5-E1BB-4aff-AC72-04C2F616BCA7}\chrome\content\getPlus_Adobe_reg.exe
2009-06-03 07:45 . 2009-03-03 18:53 12792 ----a-w- c:\documents and settings\KERRY MACKILLOP\Application Data\Mozilla\Firefox\Profiles\fbg2bwj3.default\extensions\{CF40ACC5-E1BB-4aff-AC72-04C2F616BCA7}\chrome\content\getPlus_Adobe_reg_bootstrap.exe
2009-06-03 07:45 . 2009-03-03 18:53 109420 ----a-w- c:\documents and settings\KERRY MACKILLOP\Application Data\Mozilla\Firefox\Profiles\fbg2bwj3.default\extensions\{CF40ACC5-E1BB-4aff-AC72-04C2F616BCA7}\plugins\np_gp.dll
2009-06-03 07:23 . 2009-06-03 07:23 -------- d-sh--w- c:\documents and settings\KERRY MACKILLOP\IECompatCache
2009-06-03 07:19 . 2009-06-03 07:19 -------- d-----w- c:\program files\JavaFX
2009-06-03 07:18 . 2009-06-03 07:18 -------- d-----w- c:\program files\Sun
2009-06-03 07:02 . 2009-06-03 07:02 -------- d-----w- c:\program files\Trend Micro
2009-06-03 05:22 . 2008-04-14 00:12 50176 -c--a-w- c:\windows\system32\dllcache\proquota.exe
2009-06-03 05:22 . 2008-04-14 00:12 50176 ----a-w- c:\windows\system32\proquota.exe
2009-06-02 08:55 . 2009-06-02 08:55 -------- d-sh--w- c:\documents and settings\KERRY MACKILLOP\PrivacIE
2009-06-02 08:43 . 2009-06-02 08:43 -------- d-sh--w- c:\documents and settings\KERRY MACKILLOP\IETldCache
2009-06-02 05:29 . 2009-06-24 08:26 -------- d--h--w- C:\$AVG8.VAULT$
2009-06-02 05:25 . 2009-06-02 05:25 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-06-02 05:25 . 2009-06-02 05:25 12552 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2009-06-02 05:25 . 2009-06-02 05:25 108552 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-06-02 05:25 . 2009-06-08 08:13 327688 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-06-02 05:25 . 2009-06-18 18:47 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-06-02 05:24 . 2009-06-26 07:55 -------- d-----w- c:\windows\system32\drivers\Avg
2009-06-02 05:24 . 2009-06-02 05:26 -------- d-----w- c:\documents and settings\KERRY MACKILLOP\Application Data\AVGTOOLBAR
2009-06-02 05:24 . 2009-06-02 05:24 -------- d-----w- c:\program files\AVG
2009-06-02 05:24 . 2009-06-02 07:54 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8
2009-06-02 05:21 . 2009-06-02 05:21 -------- d-----w- c:\documents and settings\KERRY MACKILLOP\Application Data\AVG8
2009-05-31 06:05 . 2009-05-31 06:05 -------- d-----w- c:\documents and settings\KERRY MACKILLOP\Local Settings\Application Data\PCHealth

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-23 07:54 . 2008-08-14 23:53 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2009-06-19 17:46 . 2008-04-06 21:15 664 ----a-w- c:\windows\system32\d3d9caps.dat
2009-06-04 20:44 . 2008-01-03 00:24 88848 ----a-w- c:\documents and settings\KERRY MACKILLOP\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-06-03 19:39 . 2008-01-02 23:49 28352 ----a-w- c:\windows\system32\drivers\MxlW2k.sys
2009-06-03 07:54 . 2004-11-16 05:22 -------- d-----w- c:\program files\Common Files\Adobe
2009-06-03 07:17 . 2004-11-16 05:04 -------- d-----w- c:\program files\Java
2009-05-27 18:21 . 2008-03-20 13:16 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-05-27 17:52 . 2009-05-27 17:47 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-05-26 16:37 . 2009-05-26 16:37 -------- d-----w- c:\documents and settings\KERRY MACKILLOP\Application Data\Uniblue
2009-05-26 07:14 . 2004-11-16 02:56 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-05-26 07:00 . 2009-05-07 22:21 -------- d-----w- c:\program files\Lavasoft
2009-05-26 07:00 . 2009-05-07 22:21 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2009-05-26 04:20 . 2009-03-10 04:02 -------- d-----w- c:\documents and settings\KERRY MACKILLOP\Application Data\Move Networks
2009-05-19 17:52 . 2004-11-16 05:30 -------- d-----w- c:\program files\Pure Networks
2009-05-19 07:50 . 2009-05-19 07:50 43 ----a-w- c:\documents and settings\KERRY MACKILLOP\Application Data\~ygw.tmp
2009-05-19 07:30 . 2009-05-19 07:30 127877 ----a-w- c:\documents and settings\KERRY MACKILLOP\Application Data\Move Networks\uninstall.exe
2009-05-19 07:30 . 2009-05-01 06:30 4183416 ----a-w- c:\documents and settings\KERRY MACKILLOP\Application Data\Move Networks\plugins\npqmp071500000347.dll
2009-05-19 07:29 . 2009-05-19 07:29 1685856 ----a-w- c:\documents and settings\KERRY MACKILLOP\Application Data\Move Networks\MoveMediaPlayerWin_071500000347.exe
2009-05-13 05:15 . 2004-11-15 23:32 915456 ----a-w- c:\windows\system32\wininet.dll
2009-05-07 15:32 . 2004-11-15 23:32 345600 ----a-w- c:\windows\system32\localspl.dll
2009-05-01 06:30 . 2009-05-01 06:30 97144 ----a-w- c:\documents and settings\KERRY MACKILLOP\Application Data\Move Networks\ie_bin\MovePlayerUpgrade.exe
2009-04-30 21:25 . 2008-01-23 21:01 -------- d-----w- c:\documents and settings\KERRY MACKILLOP\Application Data\Skype
2009-04-30 20:00 . 2008-01-23 21:03 -------- d-----w- c:\documents and settings\KERRY MACKILLOP\Application Data\skypePM
2009-04-17 12:26 . 2004-11-15 23:32 1847168 ----a-w- c:\windows\system32\win32k.sys
2009-04-15 14:51 . 2004-11-15 23:32 585216 ----a-w- c:\windows\system32\rpcrt4.dll
2009-04-02 23:58 . 2009-04-02 23:58 152576 ----a-w- c:\documents and settings\KERRY MACKILLOP\Application Data\Sun\Java\jre1.6.0_13\lzma.dll
2003-08-27 22:19 . 2004-11-16 04:31 36963 ----a-r- c:\program files\Common Files\SM1updtr.dll
2009-04-29 18:13 . 2009-04-29 18:13 10437264 ----a-w- c:\program files\mozilla firefox\plugins\PDFNetC.dll
2009-04-29 18:30 . 2009-04-29 18:30 108272 ----a-w- c:\program files\mozilla firefox\plugins\ScorchPDFWrapper.dll

descriptionComputer is terribly slow and unresponsive EmptyRe: Computer is terribly slow and unresponsive

more_horiz
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
2009-06-16 13:29 1004800 ----a-w- c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-10-14 98394]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-10-14 688218]
"THotkey"="c:\program files\Toshiba\Toshiba Applet\thotkey.exe" [2004-12-15 368640]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-06-08 1948440]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
2004-10-15 19:27 110592 ----a-w- c:\program files\Intel\Wireless\Bin\LgNotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-06-02 05:25 11952 ----a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\TOSHIBA\\ivp\\NetInt\\Netint.exe"=
"c:\\TOSHIBA\\Ivp\\ISM\\pinger.exe"= c:\\TOSHIBA\\IVP\\ISM\\pinger.exe
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\1stWORKS\\hotCommCL\\BIN\\HotComm.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\America Online 9.0\\waol.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgam.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgdiag.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgdiagex.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=
"c:\\Program Files\\Java\\jre6\\bin\\java.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"8097:TCP"= 8097:TCP:EarthLink UHP Modem Support

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [6/2/2009 1:25 AM 12552]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [6/2/2009 1:25 AM 327688]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [6/2/2009 1:25 AM 108552]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [6/18/2009 2:47 PM 906520]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [6/2/2009 1:24 AM 298776]
R2 EarthLinkMonitor;EarthLink Monitor Service;c:\program files\EarthLink TotalAccess\WENGINE\wmonitor.exe [1/26/2005 12:47 PM 65604]
R2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 7:19 PM 13592]
R3 BW2NDIS5;BW2NDIS5;c:\windows\system32\drivers\BW2NDIS5.SYS [11/1/2004 3:16 PM 17536]
S3 getPlus(R) Helper;getPlus(R) Helper;c:\program files\NOS\bin\getPlus_HelperSvc.exe [6/3/2009 3:45 AM 33176]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
Contents of the 'Scheduled Tasks' folder

2009-06-26 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 23:20]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uDefault_Search_URL = hxxp://www.earthlink.net/partner/more/msie/button/search.html
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
LSP: c:\program files\EarthLink TotalAccess\Accelerator\prplsf.dll
FF - ProfilePath - c:\documents and settings\KERRY MACKILLOP\Application Data\Mozilla\Firefox\Profiles\fbg2bwj3.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com
FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\documents and settings\KERRY MACKILLOP\Application Data\Move Networks\plugins\npqmp071500000347.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-26 14:23
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,e6,17,66,68,2d,38,fc,48,83,f9,03,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,e6,17,66,68,2d,38,fc,48,83,f9,03,\
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(996)
c:\program files\Intel\Wireless\Bin\LgNotify.dll

- - - - - - - > 'lsass.exe'(1064)
c:\program files\EarthLink TotalAccess\Accelerator\prplsf.dll

- - - - - - - > 'explorer.exe'(1996)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2009-06-26 14:27
ComboFix-quarantined-files.txt 2009-06-26 18:27
ComboFix2.txt 2009-06-03 16:27

Pre-Run: 88,519,577,600 bytes free
Post-Run: 88,569,741,312 bytes free

228 --- E O F --- 2009-06-24 23:25

descriptionComputer is terribly slow and unresponsive EmptyRe: Computer is terribly slow and unresponsive

more_horiz
Hello.
While Combofix did not remove any malware, it did show me a Google hijacker infection. Before you run this, make sure all instances of Firefox are closed at this point.

Please download the OTMoveIt3 by OldTimer.

  • Save it to your desktop.
  • Please double-click OTMoveIt3.exe to run it.
  • Copy the bolded text below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):


    :files
    c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}


  • Return to OTMoveIt3, right click in the "Paste instructions for items to be Moved" window (under the light blue bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt3
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please post the OTMoveIt log.

descriptionComputer is terribly slow and unresponsive EmptyRe: Computer is terribly slow and unresponsive

more_horiz
========== FILES ==========
c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}\chrome\locale\zh-TW\ffjcext moved successfully.
c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}\chrome\locale\zh-TW moved successfully.
c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}\chrome\locale\zh-CN\ffjcext moved successfully.
c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}\chrome\locale\zh-CN moved successfully.
c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}\chrome\locale\sv-SE\ffjcext moved successfully.
c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}\chrome\locale\sv-SE moved successfully.
c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}\chrome\locale\ko-KR\ffjcext moved successfully.
c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}\chrome\locale\ko-KR moved successfully.
c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}\chrome\locale\ja-JP\ffjcext moved successfully.
c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}\chrome\locale\ja-JP moved successfully.
c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}\chrome\locale\it-IT\ffjcext moved successfully.
c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}\chrome\locale\it-IT moved successfully.
c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}\chrome\locale\fr-FR\ffjcext moved successfully.
c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}\chrome\locale\fr-FR moved successfully.
c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}\chrome\locale\es-ES\ffjcext moved successfully.
c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}\chrome\locale\es-ES moved successfully.
c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}\chrome\locale\en-US\ffjcext moved successfully.
c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}\chrome\locale\en-US moved successfully.
c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}\chrome\locale\de-DE\ffjcext moved successfully.
c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}\chrome\locale\de-DE moved successfully.
c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}\chrome\locale moved successfully.
c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}\chrome\content\ffjcext moved successfully.
c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}\chrome\content moved successfully.
c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}\chrome moved successfully.
c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} moved successfully.

OTM by OldTimer - Version 3.0.0.2 log created on 06272009_121629

descriptionComputer is terribly slow and unresponsive EmptyRe: Computer is terribly slow and unresponsive

more_horiz
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