DragonMaster Jay Please help! <3 Screen stretched.

Jackattack · by Jackattack on Sat 31 Oct 2009, 8:37 pm

Hey! Sorry to bother you but my screen is all stretched. I tried fixing the resolution but that didnt help. Do you have any ideas? Thanks in advance!

**DragonMaster Jay** · by **DragonMaster Jay** on Sat 31 Oct 2009, 8:42 pm

Did you change the resolution via display settings?

Jackattack · by Jackattack on Sat 31 Oct 2009, 8:43 pm

Yes, my friend says it might have something to do with video drivers.

**DragonMaster Jay** · by **DragonMaster Jay** on Sat 31 Oct 2009, 8:48 pm

Please download the latest version of Kaspersky GetSystemInfo (GSI) from Kaspersky and save it to your Desktop.

[color:4f71="red"]Please close all other applications running on your system.

Please double click GetSystemInfo.exe to open it.

Click the Settings button.

Set it to Maximum

IMPORTANT! Then please click Customize - choose Driver / Ports tab and uncheck Scan Ports.

Click Create Report to run it.

It will create a zip folder called GetSystemInfo_XXXXXXXXXXXXXX.zip on your Desktop. Please upload the folder to Kaspersky GSI Parser and click the Submit button.

Please copy and paste the url of the GSI Parser report (not the log) in your next reply.

Jackattack · by Jackattack on Sat 31 Oct 2009, 9:01 pm

Excuse me but it says i need the administratve rights to click the settings button.

**DragonMaster Jay** · by **DragonMaster Jay** on Sat 31 Oct 2009, 9:13 pm

Close out of it, then right click on it and select Run as Administrator.

Jackattack · by Jackattack on Sat 31 Oct 2009, 9:28 pm

http://www.getsysteminfo.com/read.php?file=62aee93408748b71c511385b25be9912

Idk if that is right.

**DragonMaster Jay** · by **DragonMaster Jay** on Sun 01 Nov 2009, 12:20 pm

I suspect Windows Aero might be the problem.

Attempt to turn it off to see if it solves the issue.

Quicklink: http://www.howtogeek.com/howto/windows-vista/disable-aero-on-windows-vista/

Jackattack · by Jackattack on Sun 01 Nov 2009, 8:17 pm

I tried that and it didnt work, everything looks the same.

**DragonMaster Jay** · by **DragonMaster Jay** on Sun 01 Nov 2009, 8:51 pm

Please tell me when this first happened, and what you were doing at the time of the incident (if anything).

If it happened recently, please try a System Restore.
Start > Start Search
type in System Restore and hit enter.

Go back to a recent restore point and see if it solves the issue.

Jackattack · by Jackattack on Sun 01 Nov 2009, 10:36 pm

I had a virus on my computer when this first happened, like a week ago. Is it still safe to do the system restore.

Jackattack · by Jackattack on Sun 01 Nov 2009, 10:47 pm

Oh and i dont know if it is related, but task manager doesn't work anymore. When i click it this comes up "Task Manager has been disabled by your administrator"

Jackattack · by Jackattack on Mon 02 Nov 2009, 12:26 am

System restore worked! Thanks again for your fab help, ilu dragonmaster jay.

**DragonMaster Jay** · by **DragonMaster Jay** on Mon 02 Nov 2009, 4:42 am

You are welcome.

DragonMaster Jay Please help! <3 Screen stretched.

DragonMaster Jay Please help! <3 Screen stretched.

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